Houston
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Utilities and Services
Sections
1. Electricity
Overview
Houston operates in a deregulated electricity market, meaning residents can choose their electricity provider. This allows for competitive pricing and various plans tailored to different needs.
Key Service Providers
- Reliant Energy
- TXU Energy
- Direct Energy
- Green Mountain Energy
- Gexa Energy
- Cirro Energy
You can compare providers and plans on websites like Power to Choose, which is a state-run platform.
Costs
- Average Monthly Bill: $120โ$160 (varies based on usage, plan, and home size).
- Rates: Typically range from $0.10 to $0.15 per kWh.
- Additional Fees: Some plans may include base fees or early termination fees.
Setup Procedures
- Research Providers: Use comparison tools like Power to Choose to find a plan that fits your needs (e.g., fixed-rate, variable-rate, renewable energy).
- Sign Up: Contact the provider directly or sign up online. Youโll need:
- Address
- Social Security Number (SSN) or a deposit if you lack credit history
- Desired start date
- Smart Meter Activation: Most homes in Houston have smart meters, so activation is often remote and quick.
Local Considerations
- Renewable Energy Options: Many providers offer 100% renewable energy plans.
- Peak Usage: Summers in Houston are hot, leading to higher electricity usage due to air conditioning. Consider plans with free nights or weekends to save costs.
Assistance Programs
- LITE-UP Texas: Offers discounts for low-income households (check eligibility).
- Energy Assistance Programs: Contact the Texas Department of Housing and Community Affairs for help with bills.
2. Water and Sewer
Overview
Water and sewer services in Houston are managed by the City of Houston Public Works Department.
Key Service Provider
- City of Houston Water: This is the sole provider for water and sewer services in the city.
Costs
- Monthly Water Bill: $50โ$100 (depends on household size and usage).
- Rates: Tiered system based on consumption (higher usage = higher rates).
- Deposit: $100โ$150 for new accounts (refundable after 12 months of good payment history).
Setup Procedures
- Contact the City of Houston:
- Call 713-371-1400 or visit the City of Houston Water website.
- Provide your address, SSN, and proof of residency (lease agreement or deed).
- Deposit Payment: Pay the deposit to activate service.
- Meter Reading: The city will activate your water meter and begin billing.
Local Considerations
- Boil Water Notices: Occasionally, Houston issues boil water notices after severe weather events. Stay informed via local news or the cityโs website.
- Flooding: Houston is prone to flooding. Ensure your home has proper drainage and consider flood insurance.
Assistance Programs
- Water Bill Assistance Program: Offers help to low-income residents. Contact the city for details.
3. Internet and Cable
Overview
Houston has a variety of internet and cable providers offering high-speed internet, fiber-optic connections, and bundled services.
Key Service Providers
- Xfinity (Comcast): Offers cable and fiber internet.
- AT&T: Provides DSL and fiber internet.
- Spectrum: Available in some areas.
- T-Mobile Home Internet: Wireless 5G internet.
- Google Fiber: Limited availability but expanding.
Costs
- Internet Plans: $50โ$100 per month (depending on speed and provider).
- Cable TV: $50โ$150 per month (depending on package).
- Bundles: Internet + TV bundles start at $100/month.
Setup Procedures
- Check Availability: Use provider websites to check service availability at your address.
- Choose a Plan: Select a plan based on your speed and data needs.
- Schedule Installation: Most providers offer professional installation or self-installation kits.
- Equipment: Providers may charge a monthly rental fee for modems/routers ($10โ$15/month) or allow you to use your own.
Local Considerations
- Fiber Availability: Fiber internet is not available citywide, so check availability before moving.
- Hurricane Preparedness: Internet outages can occur during severe weather. Consider having a backup mobile hotspot.
Assistance Programs
- Affordable Connectivity Program (ACP): Federal program offering discounts on internet for low-income households.
- Provider-Specific Discounts: Some providers offer reduced rates for students or low-income families.
4. Waste Management
Overview
The City of Houston Solid Waste Management Department handles garbage, recycling, yard waste, and heavy trash collection.
Costs
- Garbage Collection Fee: Included in property taxes for homeowners. Renters may not see a direct charge.
- Additional Services: Fees may apply for extra bins or special pickups.
Setup Procedures
- Automatic Enrollment: Waste services are typically set up automatically when you establish water service with the city.
- Request Additional Bins: Call 311 or visit the Solid Waste Management website to request extra bins or services.
Local Considerations
- Recycling: Houston offers single-stream recycling. Check the cityโs website for accepted materials and pickup schedules.
- Heavy Trash Pickup: Bulky items (e.g., furniture, appliances) are collected monthly. Check your neighborhoodโs schedule.
- Hurricane Debris: After storms, the city provides special debris collection services.
Assistance Programs
- Senior Citizen Discount: Reduced rates for eligible seniors. Contact the city for details.
General Tips for Newcomers
- Budgeting: Utilities in Houston can be higher in summer due to air conditioning. Plan your budget accordingly.
- Weather Preparedness: Houston is prone to hurricanes and flooding. Keep emergency supplies and consider a generator for power outages.
- Energy Efficiency: Use energy-efficient appliances and smart thermostats to reduce electricity costs.
- Language Support: Many service providers offer customer support in Spanish and other languages.
Assistance Programs for All Utilities
- Texas Comprehensive Energy Assistance Program (CEAP): Helps low-income households with utility bills.
- 211 Texas: Call 211 for information on local assistance programs for utilities and other services.
By understanding these utilities and services, youโll be well-prepared to settle into life in Houston. Let me know if you need further details!