Adelaide

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Public Telephones

Information on using public telephones, their locations, and utility for emergency or general use.

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Comprehensive Guide to Public Telephones in Adelaide, Australia

Public telephones in Adelaide, like in the rest of Australia, are managed primarily by Telstra, the country’s largest telecommunications provider. While the use of public telephones has declined due to the widespread adoption of mobile phones, they remain a reliable option for making calls, especially in emergencies or for those without access to a mobile device. Below is a detailed guide to help you understand their availability, costs, usage, and other practical considerations.

1. Availability of Public Telephones in Adelaide

  • Locations: Public telephones are strategically located across Adelaide, particularly in high-traffic areas such as:

    • Adelaide CBD (Central Business District): Look for phones near major landmarks like Rundle Mall, Victoria Square, and Adelaide Railway Station.
    • Transport Hubs: Public telephones are often found at bus interchanges, train stations, and tram stops.
    • Shopping Centres: Large malls like Westfield Marion, Tea Tree Plaza, and Harbour Town often have public telephones.
    • Hospitals and Universities: Public telephones are available near institutions like the Royal Adelaide Hospital and the University of Adelaide.
    • Parks and Beaches: Popular recreational areas like Glenelg Beach and the Adelaide Botanic Garden may have public telephones nearby.
    • Rural and Suburban Areas: Public telephones are also available in smaller towns and suburbs, though they may be less frequent.

  • Reliability: Public telephones in Adelaide are generally well-maintained, especially in central and high-traffic areas. Telstra ensures regular servicing, and most phones are functional. However, in remote or less frequented areas, occasional outages may occur.

2. Costs for Making Calls

Telstra public telephones in Australia are known for their affordability and simplicity. As of recent updates, the following rates apply:

Local Calls

  • Cost: Free.
    • Since August 2021, Telstra has made all local and national calls to standard fixed-line numbers free from public telephones across Australia.

National Calls (Within Australia)

  • Cost: Free.
    • Calls to any standard fixed-line number or mobile number within Australia are also free.

International Calls

  • Cost: Charges apply.
    • Rates vary depending on the destination country. For example:
      • Calls to New Zealand, the UK, or the USA may cost around $0.50 per minute, but this can vary.
      • Check the Telstra website or the instructions on the phone for specific rates.
  • Tip: International calling cards can be used to reduce costs further (see below for details).

Emergency Calls

  • Cost: Free.
    • Dialling 000 (Australia’s emergency number) is always free.

3. How to Use Public Telephones

Using a public telephone in Adelaide is straightforward. Follow these steps:

Making a Call

  1. Pick up the receiver: This activates the phone.
  2. Insert payment (if required):
    • For international calls, insert coins or use a card (see payment methods below).
  3. Dial the number:
    • For local and national calls: Dial the area code (if needed) followed by the number.
    • For international calls: Dial 0011 (Australia’s international access code), followed by the country code, area code (if applicable), and the phone number.
  4. Wait for connection: Once connected, speak as usual.
  5. End the call: Hang up the receiver to terminate the call.

Receiving Calls

  • Some public telephones allow incoming calls. The phone number is usually displayed on the phone itself.

4. Payment Methods

Public telephones in Adelaide accept the following payment methods:

Coins

  • Accepted denominations: $0.10, $0.20, $0.50, $1, and $2 coins.
  • Insert coins into the slot before dialling for international calls. The phone will display the remaining credit.

Phone Cards

  • Telstra Phonecards: Prepaid cards are available at convenience stores, newsagents, and post offices. These cards can be used for both domestic and international calls.
  • International Calling Cards: These are a cost-effective option for international calls. Follow the instructions on the card to use them with a public telephone.

Credit/Debit Cards

  • Some public telephones are equipped with card readers, allowing you to pay with a Visa or Mastercard. However, this feature may not be available on all phones.

5. Cultural and Practical Considerations

  • Emergency Use: Public telephones are a reliable option in emergencies, especially if your mobile phone is out of battery or has no signal.
  • Tourist-Friendly: Instructions on public telephones are clear and available in English. Some phones may also display information in other languages.
  • Accessibility: Many public telephones are designed to be accessible to people with disabilities, including those in wheelchairs.
  • Mobile Alternatives: While public telephones are available, most locals and visitors rely on mobile phones. Consider purchasing a prepaid SIM card from Telstra, Optus, or Vodafone for convenience during your stay.
  • Safety: Public telephones in Adelaide are generally located in safe, well-lit areas. However, exercise caution if using one late at night in isolated locations.

6. Notable Locations for Public Telephones

If you need to locate a public telephone quickly, here are some reliable spots in Adelaide:

  • Rundle Mall: Several public telephones are located along this busy pedestrian shopping street.
  • Adelaide Railway Station: Phones are available near the main entrance and platforms.
  • Victoria Square: A central hub in the city with public telephones nearby.
  • Glenelg Beach: Look for phones near the tram terminus and Jetty Road.
  • Adelaide Airport: Public telephones are available in the arrivals and departures areas.

7. General Reliability and Usefulness

  • Reliability: Public telephones in Adelaide are generally reliable, especially in urban areas. Telstra ensures regular maintenance, and most phones are in good working order.
  • Usefulness: While public telephones are less commonly used due to mobile phones, they remain a valuable resource for:
    • Tourists without local SIM cards.
    • Emergencies or situations where mobile phones are unavailable.
    • Making free local and national calls.

8. Additional Tips

  • Finding Public Telephones: Use the Telstra website or Google Maps to locate the nearest public telephone.
  • Backup Option: If you’re relying on public telephones, carry a few coins or a prepaid phone card for convenience.
  • International Visitors: Consider purchasing an international calling card for cheaper rates if you plan to make frequent international calls.

Public telephones in Adelaide are a practical and reliable option for communication, especially for free local and national calls. While their usage has declined, they remain an essential service for emergencies and visitors without mobile access.