Canberra

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Police Services

Law enforcement and emergency assistance provided by the Australian Federal Police for maintaining public safety and handling criminal incidents.

Sections

Overview of Police Services in Canberra

Police services in Canberra are provided by the Australian Federal Police (AFP), specifically through its ACT Policing division. ACT Policing is responsible for community policing in the Australian Capital Territory (ACT), which includes Canberra. Their mission is to keep the community safe by preventing crime, enforcing laws, and providing assistance during emergencies.

Categories of Police Services

ACT Policing offers a wide range of services, which can be broadly categorized as follows:

1. Emergency Services

  • Emergency Response: For life-threatening situations, crimes in progress, or immediate danger, dial 000 (triple zero). This is a free service.
  • Non-Emergency Assistance: For non-urgent police matters, such as reporting a past crime or suspicious activity, call 131 444.

2. Crime Reporting

  • Theft, Assault, and Other Crimes: You can report crimes such as theft, assault, or property damage either online or by visiting a police station.
  • Online Reporting: Minor crimes (e.g., lost property, minor theft) can be reported via the ACT Policing website.
  • Crime Stoppers: For anonymous reporting of criminal activity, call 1800 333 000 or use the online form on the Crime Stoppers website.

3. Traffic and Road Safety

  • Traffic Offenses: ACT Policing enforces road safety laws, including speeding, drink driving, and mobile phone use while driving.
  • Accident Reporting: If you are involved in a traffic accident, you must report it to the police if there are injuries, significant property damage, or if the other party fails to provide their details.
  • Random Breath Testing (RBT): Police conduct random breath tests to ensure compliance with drink-driving laws.

4. Community Safety and Support

  • Family Violence and Domestic Abuse: ACT Policing has specialized teams to handle domestic violence cases. Victims can seek help by calling 131 444 or contacting local support services.
  • Mental Health Support: Police work closely with mental health services to assist individuals in crisis.
  • Missing Persons: ACT Policing handles missing persons cases and encourages immediate reporting if someone is unaccounted for.

5. Licensing and Permits

  • Firearms Licensing: The police manage firearm licenses and permits. Applications can be made through the ACT Firearms Registry.
  • Security Licenses: Individuals or businesses requiring security licenses (e.g., for security guards) must apply through ACT Policing.

6. Public Events and Protests

  • Event Policing: ACT Policing provides support for public events, ensuring safety and compliance with local laws.
  • Protest Management: Peaceful protests are allowed, but police ensure they remain lawful and do not disrupt public order.

7. Lost and Found

  • Lost Property: Lost items can be reported online or at a police station. Found items can also be handed in to the police.

8. Victim Support

  • Victim Liaison Officers: ACT Policing provides support to victims of crime, including referrals to counseling and legal services.
  • Victims of Crime Assistance Scheme (VOCAS): This program offers financial and emotional support to victims of violent crimes.

Costs Associated with Police Services

Most police services in Canberra are free of charge, especially those related to public safety, crime reporting, and emergency response. However, some services may involve fees:

  • Firearms Licensing: Fees apply for firearm license applications and renewals.
  • Police Checks: A fee is charged for obtaining a National Police Check (used for employment, immigration, or volunteer purposes). As of 2023, the cost is approximately AUD 42 for a standard check.
  • Event Policing: If you are organizing a large public event, you may need to pay for police presence to ensure safety.

Procedures for Accessing Police Services

Hereโ€™s how you can access various police services in Canberra:

1. In-Person

  • Visit a local police station. Major stations in Canberra include:
    • City Police Station: 10-18 London Circuit, Canberra City.
    • Woden Police Station: Callam Street, Phillip.
    • Belconnen Police Station: Benjamin Way, Belconnen.
  • Stations are generally open during business hours, but some operate 24/7.

2. Online

  • Use the ACT Policing website for online crime reporting, lost property reports, and general inquiries.

3. By Phone

  • Emergency (000): For urgent situations.
  • Non-Emergency (131 444): For general police assistance.
  • Crime Stoppers (1800 333 000): For anonymous tips.

4. Through Community Programs

  • ACT Policing runs community engagement programs, such as Neighbourhood Watch, to foster collaboration between police and residents.

Cultural and Local Considerations

As a visitor or immigrant, itโ€™s important to understand the cultural and legal context of police interactions in Canberra:

  1. Respect for Authority: Police officers in Australia are generally approachable and professional. Always comply with their instructions and provide identification if requested.
  2. Zero Tolerance for Corruption: Australia has strict anti-corruption laws. Attempting to bribe or influence a police officer is a serious offense.
  3. Cultural Sensitivity: ACT Policing is committed to cultural diversity and inclusivity. They work closely with multicultural communities and have programs to support migrants and refugees.
  4. Language Support: If English is not your first language, you can request an interpreter when interacting with the police. The Translating and Interpreting Service (TIS National) is available for free in many cases.
  5. Aboriginal and Torres Strait Islander Liaison: ACT Policing has dedicated officers to support Indigenous communities and address their specific needs.

Key Tips for Visitors and Immigrants

  • Know Emergency Numbers: Save 000 (emergency) and 131 444 (non-emergency) in your phone.
  • Understand Local Laws: Familiarize yourself with Australian laws, especially regarding road safety, alcohol consumption, and public behavior.
  • Stay Calm and Cooperative: If approached by police, remain calm, polite, and cooperative.
  • Report Suspicious Activity: ACT Policing encourages community members to report anything unusual or suspicious.

Additional Resources

This guide should provide you with a thorough understanding of police services in Canberra, Australia. If you have any specific questions or need further assistance, feel free to ask!