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Personal Safety

Guidelines and tips for staying safe while living or visiting Gold Coast, including information on staying alert in public areas.

Sections

1. Safety of Public Areas

The Gold Coast is generally safe for visitors and residents, with a strong police presence and a focus on community safety. However, there are some considerations to keep in mind:

  • Beaches and Coastal Areas: The Gold Coast is famous for its beaches, but swimming in the ocean can pose risks due to strong currents, rips, and marine life. Always swim between the red and yellow flags, which indicate patrolled areas monitored by lifeguards. Avoid swimming at night or in unpatrolled areas.
  • Nightlife and Entertainment Precincts: Areas like Surfers Paradise and Broadbeach are popular for nightlife. While they are generally safe, incidents of alcohol-related violence or petty crime (e.g., pickpocketing) can occur. Stay aware of your surroundings, avoid excessive alcohol consumption, and travel in groups when possible.
  • Parks and Nature Reserves: The Gold Coast has many parks and hiking trails. While these are safe during the day, avoid visiting isolated areas alone or after dark. Be cautious of wildlife, such as snakes and spiders, and carry sufficient water and a charged phone.

2. Crime Statistics

The Gold Coast has a relatively low crime rate compared to other major cities, but some types of crime do occur:

  • Petty Theft: Pickpocketing and theft from vehicles can happen in busy tourist areas. Keep your belongings secure and avoid leaving valuables in your car.
  • Scams: Be cautious of scams targeting tourists, such as fake ticket sellers or overly aggressive street vendors.
  • Violent Crime: Violent crime is rare but can occur, particularly in nightlife areas late at night. Avoid confrontations and stick to well-lit, populated areas.

The Queensland Police Service (QPS) actively works to reduce crime and ensure public safety, and crime rates in the Gold Coast are lower than in many other Australian cities.


3. Emergency Contacts

In case of an emergency, the following contacts are essential:

  • Police, Fire, and Ambulance (Emergency): Dial 000 (free from any phone, including mobiles).
  • Non-Urgent Police Assistance: Dial 131 444 for non-emergency situations, such as reporting a crime that has already occurred.
  • Lifeguard Assistance: If you need help at the beach, approach the nearest lifeguard or call (07) 5667 5989 for Surf Life Saving Queensland.
  • Poison Information Centre: Dial 13 11 26 for advice on poisoning or bites/stings.
  • Gold Coast University Hospital: For medical emergencies, the hospital is located at 1 Hospital Blvd, Southport, and can be reached at (07) 5687 0000.

4. Transportation Safety

The Gold Coast has a reliable and safe public transportation system, but there are a few safety tips to keep in mind:

  • Trams and Buses: The G:link light rail and buses are safe and well-maintained. Use a Go Card for convenient and discounted travel. Avoid traveling alone late at night, and stay in well-lit areas while waiting for transport.
  • Taxis and Rideshares: Licensed taxis and rideshare services like Uber and DiDi are widely available and safe. Always verify the driver and vehicle details before getting in.
  • Driving: If you plan to drive, remember that Australians drive on the left side of the road. Be cautious of wildlife, especially at dawn and dusk, as kangaroos and other animals can cross roads unexpectedly.
  • Cycling and Walking: The Gold Coast has excellent bike paths and pedestrian walkways. Wear a helmet when cycling (mandatory by law) and use designated crossings when walking.

5. Best Practices for Staying Safe

Here are some general tips to enhance your safety while in the Gold Coast:

  • Stay Alert: Be aware of your surroundings, especially in crowded areas or at night.
  • Secure Your Belongings: Use anti-theft bags and avoid displaying expensive items like jewelry or electronics.
  • Plan Ahead: Know your route and transportation options, especially if traveling late at night.
  • Avoid Risky Behavior: Donโ€™t accept drinks from strangers, and never leave your drink unattended in bars or clubs.
  • Respect the Ocean: Follow lifeguard instructions, check surf conditions, and avoid swimming if youโ€™re unsure of the safety.
  • Stay Hydrated and Sun-Safe: The Gold Coast can get very hot. Wear sunscreen, a hat, and sunglasses, and drink plenty of water.

6. Local Considerations and Costs

  • Costs of Safety Measures: Most safety measures, such as lifeguard services and police assistance, are free. However, transportation costs (e.g., Go Card for public transport) and personal safety items (e.g., sunscreen, anti-theft bags) should be factored into your budget.
  • Cultural Awareness: Australians are generally friendly and laid-back, but itโ€™s important to respect local customs and laws. For example, public drunkenness and littering are frowned upon and can result in fines.

7. Procedures for Reporting Incidents or Accessing Assistance

If you experience or witness an incident, follow these steps:

  1. Emergency Situations: Dial 000 immediately for police, fire, or ambulance services.
  2. Non-Emergency Crimes: Call 131 444 or visit the nearest police station to report theft, vandalism, or other non-urgent matters. You can also report crimes online via the Queensland Police Service website.
  3. Lost Property: If you lose something on public transport, contact TransLink at 13 12 30. For other locations, check with the venue or local police.
  4. Beach Incidents: Approach the nearest lifeguard or call Surf Life Saving Queensland for assistance.
  5. Medical Assistance: For non-urgent medical issues, visit a local GP (general practitioner) or pharmacy. For emergencies, go to the nearest hospital or call an ambulance via 000.

8. Additional Resources


By following these guidelines and staying informed, you can enjoy a safe and memorable experience in the Gold Coast. If you have any further questions or need specific advice, feel free to ask!