Global Major Cities Guide

Information about internet options including home broadband and public Wi-Fi access points.

Sections

1. Overview of Internet Services in Hobart

Hobart, the capital city of Tasmania, offers a range of internet services suitable for both casual users and heavy internet consumers. The city is well-connected through the National Broadband Network (NBN), which provides high-speed internet access to most areas. Additionally, mobile data services are widely available, making it easy for visitors and residents to stay connected.

2. Types of Internet Connections Available in Hobart

Hobart offers several types of internet connections, depending on your location and needs:

a. NBN (National Broadband Network)

The NBN is the most common and reliable internet option in Hobart. It includes several connection types:

Fibre to the Premises (FTTP): High-speed and reliable, available in select areas.
Fibre to the Node (FTTN): Common in suburban areas, though speeds may vary.
Fibre to the Curb (FTTC): A mix of fibre and copper, offering decent speeds.
Fixed Wireless: Available in rural or semi-rural areas around Hobart.
Satellite: For remote areas where other options are unavailable.

b. Mobile Broadband

Mobile broadband is a flexible option using 4G or 5G networks. It’s ideal for short-term visitors or those who don’t want a fixed-line connection.

c. ADSL

While being phased out in favor of the NBN, ADSL may still be available in some areas. However, it is slower and less reliable.

d. Public Wi-Fi

Hobart offers free public Wi-Fi in certain areas, such as the Hobart CBD, Salamanca Place, and the waterfront. This is a convenient option for visitors.

3. Major Internet Service Providers (ISPs) in Hobart

Several ISPs operate in Hobart, offering a variety of plans and services. Here are the most prominent ones:

a. Telstra

Services: NBN, mobile broadband, and 5G.
Strengths: Excellent coverage and reliability.
Average Cost: Plans start at AUD 80/month for NBN (50 Mbps) and AUD 25/month for mobile broadband.

b. Optus

Services: NBN, mobile broadband, and 5G.
Strengths: Competitive pricing and good mobile data options.
Average Cost: NBN plans start at AUD 79/month for 50 Mbps.

c. TPG

Services: NBN and mobile broadband.
Strengths: Affordable plans and good value for money.
Average Cost: NBN plans start at AUD 69.99/month for 50 Mbps.

d. Aussie Broadband

Services: NBN.
Strengths: Excellent customer service and customizable plans.
Average Cost: NBN plans start at AUD 79/month for 50 Mbps.

e. Vodafone

Services: NBN, mobile broadband, and 5G.
Strengths: Great for bundling mobile and internet services.
Average Cost: NBN plans start at AUD 75/month for 50 Mbps.

f. iiNet

Services: NBN and mobile broadband.
Strengths: Affordable plans and good customer support.
Average Cost: NBN plans start at AUD 74.99/month for 50 Mbps.

4. Average Costs of Internet in Hobart

The cost of internet services in Hobart depends on the type of connection and speed. Here’s a general breakdown:

NBN (50 Mbps): AUD 70–90/month.
NBN (100 Mbps): AUD 90–120/month.
Mobile Broadband: AUD 25–60/month, depending on data limits.
Prepaid SIM Cards (for mobile data): AUD 10–50, depending on data allowances.

5. How to Set Up an Internet Account

Setting up an internet account in Hobart is straightforward. Here’s a step-by-step guide:

a. For Long-Term Residents:

Check Availability: Use the NBN Co website or your chosen ISP’s website to check what type of connection is available at your address.
Choose a Provider and Plan: Compare ISPs based on speed, cost, and customer reviews.
Sign Up: Sign up online, over the phone, or in-store. You’ll need to provide your address, identification, and payment details.
Installation: If required, a technician will visit your home to set up the connection. This is common for FTTP or FTTN connections.
Modem/Router: Most ISPs provide a modem/router as part of the plan. Alternatively, you can use your own compatible device.

b. For Short-Term Visitors:

Mobile Broadband or Prepaid SIM: Purchase a prepaid SIM card with data from providers like Telstra, Optus, or Vodafone. These are available at airports, convenience stores, and supermarkets.
Public Wi-Fi: Use free public Wi-Fi in Hobart’s CBD and tourist areas for basic browsing.

6. Local Considerations

NBN Rollout: While most of Hobart is covered by the NBN, some areas may still rely on older technologies like ADSL or satellite. Check availability before committing to a plan.
Speeds: Actual speeds may vary depending on your location, the type of connection, and network congestion.
Contracts: Many ISPs offer both contract (12- or 24-month) and no-contract plans. No-contract plans are more flexible but may have higher upfront costs.
Data Caps: Most NBN plans are unlimited, but mobile broadband plans often have data caps. Choose a plan that suits your usage.

7. Tips for Short-Term Visitors

Prepaid SIM Cards: Opt for a prepaid SIM card with generous data allowances. Telstra and Optus offer excellent coverage in Hobart.
Public Wi-Fi: Take advantage of free Wi-Fi in public areas, cafes, and libraries.
Portable Wi-Fi Devices: Consider renting a portable Wi-Fi device if you need reliable internet for multiple devices.

8. Tips for Long-Term Residents

Compare Plans: Use comparison websites like Finder or WhistleOut to find the best deals.
Bundle Services: Many ISPs offer discounts if you bundle internet with mobile or TV services.
Customer Support: Choose an ISP with good customer service, as this can save you time and frustration in case of issues.
Monitor Speeds: Use tools like Speedtest to ensure you’re getting the speeds you’re paying for.

9. Emergency and Backup Options

Mobile Data: Keep a prepaid SIM card or mobile broadband device as a backup in case of outages.
Public Libraries: Hobart’s libraries offer free internet access and computer use.

By following this guide, you’ll be well-equipped to choose and set up an internet service in Hobart, whether you’re visiting for a short time or planning to stay long-term. If you have any specific questions or need further assistance, feel free to ask!