Hobart

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Ticketing

Details about purchasing and using tickets or travel cards for public transportation in Hobart.

Sections

1. Ticketing Options for Public Transportation in Hobart

Metro Tasmania offers two main types of ticketing options for bus travel in Hobart:

a. Greencard (Smart Card System)

The Greencard is a reusable smart card that offers convenience and discounted fares compared to cash tickets. It is the most popular and cost-effective way to travel on Metro Tasmania buses.

  • Benefits of the Greencard:
    • Cheaper fares compared to paying with cash.
    • Easy to top up online, via phone, or at designated outlets.
    • Faster boarding as you simply tap on and off the bus.
    • Automatic daily fare caps (you won’t pay more than a certain amount per day, no matter how many trips you take).

b. Cash Tickets

You can also purchase single-use tickets directly from the bus driver when boarding. However, cash tickets are more expensive than using a Greencard, and exact change is required.

2. How to Purchase Tickets

a. Greencard

  • Where to Get a Greencard:

    • Online: Order a Greencard through the Metro Tasmania website (www.metrotas.com.au).
    • In Person: Purchase a Greencard at Metro Shops in Hobart (e.g., the Metro Shop at 22 Elizabeth Street) or at participating Greencard agents (newsagents and convenience stores).

  • How to Top Up:

    • Online: Log in to your Greencard account on the Metro Tasmania website.
    • Phone: Call Metro Tasmania’s customer service to add credit.
    • In Person: Top up at Metro Shops or participating agents.
    • On the Bus: You can top up your Greencard with cash when boarding, but this may delay your journey.

b. Cash Tickets

  • Simply pay the driver in cash when boarding the bus. Make sure to have the exact fare, as drivers do not provide change.

3. Pricing Categories

Metro Tasmania fares are based on a zonal system, meaning the cost of your trip depends on the number of zones you travel through. There are also different pricing categories based on age and eligibility.

a. Fare Types

  1. Adult Fares: Standard fare for passengers aged 16 and over who are not eligible for concessions.
  2. Concession Fares: Discounted fares for eligible passengers, including:
    • Seniors
    • Pensioners
    • Students (with valid student ID)
    • Health Care Card holders
  3. Child Fares: Reduced fares for children aged 5–15. Children under 5 travel for free.

b. Fare Costs (as of 2023)

  • Greencard Fares:

    • 1 Zone: AUD 2.40 (Adult), AUD 1.20 (Concession/Child)
    • 2 Zones: AUD 3.20 (Adult), AUD 1.60 (Concession/Child)
    • 3+ Zones: AUD 4.00 (Adult), AUD 2.00 (Concession/Child)

  • Cash Fares:

    • 1 Zone: AUD 3.50 (Adult), AUD 1.80 (Concession/Child)
    • 2 Zones: AUD 4.80 (Adult), AUD 2.40 (Concession/Child)
    • 3+ Zones: AUD 6.00 (Adult), AUD 3.00 (Concession/Child)

c. Daily Caps (Greencard Only)

  • Adults: AUD 9.60
  • Concession/Child: AUD 4.80 This means you won’t pay more than the capped amount, no matter how many trips you take in a single day.

4. Local Tips and Considerations

  1. Plan Your Journey:

    • Use the Metro Tasmania website or the Metro app to plan your trip. The app provides real-time bus tracking and route information.
    • Check the bus timetable in advance, as services may be less frequent in the evenings and on weekends.

  2. Greencard is Highly Recommended:

    • If you plan to use public transport regularly, getting a Greencard is the most economical and convenient option.
    • Keep your Greencard topped up to avoid delays when boarding.

  3. Exact Change for Cash Tickets:

    • If you choose to pay with cash, ensure you have the exact fare, as drivers do not carry change.

  4. Concession Eligibility:

    • If you’re eligible for concession fares, carry your concession card or student ID with you at all times, as you may be asked to show it.

  5. Public Holidays and Sundays:

    • Bus services may operate on a reduced schedule on public holidays and Sundays. Check the timetable for updates.

  6. Accessibility:

    • Most Metro Tasmania buses are wheelchair accessible. If you have specific accessibility needs, contact Metro Tasmania in advance for assistance.

  7. Explore Beyond Hobart:

    • Metro Tasmania buses also connect Hobart to nearby towns like Glenorchy, Kingston, and Richmond. If you’re planning to explore these areas, check the relevant zones for your trip.

5. Contact Information for Metro Tasmania

  • Website: www.metrotas.com.au
  • Customer Service Phone: 13 22 01
  • Metro Shop Address: 22 Elizabeth Street, Hobart, TAS 7000

By following this guide, you’ll be well-prepared to navigate Hobart’s public transportation system efficiently and affordably. Enjoy your time in this beautiful city!