Global Major Cities Guide

Buses serve as an extensive public transport option, connecting suburbs and areas not accessible by trains or trams.

Sections

1. Overview of the Bus System in Melbourne

Melbourne’s bus network is operated by multiple private companies under the oversight of Public Transport Victoria (PTV). Buses serve suburban areas, connecting them to train stations, shopping centers, schools, and other key locations. While trams dominate the inner city, buses are essential for reaching outer suburbs and areas not serviced by trains or trams.

Types of Bus Services:
- Metropolitan Buses: Regular routes connecting suburbs and train stations.
- SmartBus Services: High-frequency routes with extended operating hours, often connecting major hubs and train stations.
- Night Network Buses: Late-night services on weekends (Friday and Saturday nights) to ensure safe travel after hours.
- School Buses: Dedicated services for students.
- Regional Buses: Services connecting Melbourne to regional towns and areas.

2. Costs of Fares

Melbourne’s public transport system, including buses, operates on a zone-based fare system. The same ticketing system applies to buses, trams, and trains.

Zones:
- Zone 1: Covers the inner city and some suburbs.
- Zone 2: Covers outer suburbs.
- Some trips may cross both zones, but the fare caps ensure affordability.
Fare Structure (as of 2023):
- Full Fare (Adult):
  - 2-hour ticket: AUD 5.10 (covers unlimited travel within the zones for 2 hours).
  - Daily cap: AUD 10.20 (unlimited travel for the day).
- Concession Fare (Students, Seniors, etc.):
  - 2-hour ticket: AUD 2.55.
  - Daily cap: AUD 5.10.
- Free Travel for Children Under 4: Children under 4 years old travel free.
- Free Tram Zone: While buses are not free, note that trams in Melbourne’s CBD (Central Business District) operate in a free tram zone.
Fare Caps: If you travel extensively in a single day, the daily cap ensures you won’t pay more than the capped amount.

3. Ticketing Procedures

Melbourne uses the myki card system for all public transport, including buses.

What is myki?
- A reusable smart card used to pay for travel on buses, trains, and trams.
- Available in two types: myki Money (pay-as-you-go) and myki Pass (prepaid for unlimited travel over a set period).
How to Get a myki Card:
- Purchase at train stations, major tram stops, 7-Eleven stores, or online via the PTV website.
- Cost: AUD 6 for a full fare card, AUD 3 for a concession card (non-refundable).
How to Use myki on Buses:
1. Tap on: When boarding the bus, tap your myki card on the card reader near the driver.
2. Tap off: When alighting, tap off on the card reader near the exit. (This ensures you are charged the correct fare.)
Top-Up Options:
- Online via the PTV website or app.
- At myki machines (available at train stations and some tram stops).
- At retail outlets like 7-Eleven stores.
- On buses (cash is not accepted, but you can top up your myki card using a credit/debit card).

Melbourne’s bus network is extensive, with over 300 routes. Here’s how to navigate it:

Finding Bus Routes:
- Use the PTV website or app to plan your journey. Enter your starting point and destination, and the app will provide the best route, including bus numbers and schedules.
- Google Maps also integrates Melbourne’s public transport system and can provide bus routes and real-time updates.
Key Bus Routes:
- SmartBus Routes: These are high-frequency routes that connect major hubs. Examples include:
  - Route 901: Melbourne Airport to Frankston.
  - Route 902: Chelsea to Airport West.
  - Route 903: Altona to Mordialloc.
- Local Suburban Routes: These connect residential areas to train stations, shopping centers, and schools.
Timetables:
- Buses generally run from early morning (around 5:00 AM) to late evening (around 10:00 PM), with reduced frequency on weekends and public holidays.
- SmartBus services and Night Network buses operate later into the night.
Bus Stops:
- Bus stops are marked with a blue and white sign displaying the route number and destination.
- Some stops have electronic displays showing real-time arrival information.

5. Cultural Tips and Considerations

Queuing: Australians value orderly queues. Wait in line at the bus stop and allow passengers to alight before boarding.
Greeting the Driver: It’s common to greet the driver with a simple “hello” or “thank you” when boarding or alighting.
Priority Seating: Seats near the front are reserved for elderly passengers, pregnant women, and people with disabilities. Offer your seat if needed.
Noise Levels: Keep conversations and phone calls quiet to respect other passengers.
Eating and Drinking: Avoid eating or drinking on buses to keep them clean.
Punctuality: Buses in Melbourne generally run on time. Arrive at the stop a few minutes early to avoid missing your bus.

6. Accessibility

Melbourne’s buses are designed to be accessible for all passengers:

Most buses are low-floor and wheelchair accessible.
Priority seating is available for passengers with mobility needs.
Assistance animals are allowed on buses.

7. Safety and Security

Melbourne’s buses are safe and well-monitored.
CCTV cameras are installed on most buses.
If you feel unsafe, sit near the driver or press the emergency button if necessary.

8. Additional Tips

Night Network Buses: If you’re out late on a Friday or Saturday night, Night Network buses are a safe and affordable way to get home. These buses operate from midnight to 5:00 AM.
Public Holidays: Bus schedules may vary on public holidays, so check the PTV website or app for updated timetables.
Weather Considerations: Melbourne’s weather can be unpredictable. Carry an umbrella or jacket, as some bus stops may not have shelters.

9. Useful Resources

PTV Website: www.ptv.vic.gov.au – For route maps, timetables, and fare information.
PTV App: Download the app for real-time updates and journey planning.
Google Maps: Use for navigation and live bus tracking.
myki Support: Call 1800 800 007 for assistance with myki cards or fares.

By understanding the bus system and following these tips, you’ll find it easy to navigate Melbourne and explore its suburbs. Let me know if you need further assistance!

Melbourne

Buses