Perth

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Public Telephones

Details about the availability and use of public telephones across Perth, particularly for those without cell phones.

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Comprehensive Guide to Public Telephones in Perth, Australia

Public telephones in Perth, Australia, are a reliable option for communication, especially for those who may not have access to a mobile phone or need to make emergency or local calls. Below is a detailed guide covering all aspects of their usage:

1. Availability and Locations

Public telephones in Perth are managed by Telstra, Australia’s largest telecommunications provider. While mobile phones dominate communication, public telephones remain accessible in key areas, including:

  • City Centre: Public telephones are commonly found in the Perth CBD (Central Business District), particularly near train stations, bus terminals, and major intersections.
  • Shopping Centres: Large malls like Westfield Carousel, Lakeside Joondalup, and Perth’s Hay Street Mall often have public telephones.
  • Transport Hubs: Perth Train Station, Elizabeth Quay Bus Station, and Perth Airport terminals have public telephones for travelers.
  • Tourist Attractions: Locations such as Kings Park, Fremantle, and Cottesloe Beach may have public telephones nearby.
  • Suburban Areas: Public telephones are scattered across suburbs, often near post offices, libraries, or community centers.

To locate a public telephone, you can use the Telstra Payphone Locator Tool on their website or app.

2. How to Use Public Telephones

Using a public telephone in Perth is straightforward:

  1. Pick up the receiver: This activates the phone.
  2. Insert payment or dial directly: Depending on the type of call, you may need to insert coins, a phone card, or use a free service (see below for details).
  3. Dial the number: For local calls, dial the 8-digit number. For interstate or international calls, include the appropriate area or country code.
  4. End the call: Hang up the receiver to terminate the call.

3. Costs and Free Services

Public telephones in Perth are affordable and, in some cases, free:

  • Free Calls: As of 2021, Telstra made all calls from public telephones to standard local and national numbers within Australia free of charge. This includes calls to Australian mobile numbers.
  • Emergency Calls: Dialing 000 (Australia’s emergency number) is always free.
  • International Calls: Charges apply for international calls. Rates vary depending on the destination, and you can check Telstra’s website for specific pricing.
  • Premium Services: Calls to premium or special numbers (e.g., 13, 1300, or 1800 numbers) may incur charges.

4. Payment Methods

For calls that require payment (e.g., international calls), the following methods are accepted:

  • Coins: Public telephones accept Australian coins. Ensure you have small denominations (e.g., 50 cents, $1, or $2 coins).
  • Phone Cards: Prepaid phone cards are available at convenience stores, post offices, and newsagents. These cards often offer better rates for international calls.
  • Credit/Debit Cards: Some modern public telephones are equipped with card readers for contactless payments.

5. Important Local Considerations

  • Mobile Phone Dominance: While public telephones are available, most locals rely on mobile phones. Public telephones are primarily used by tourists, those without mobile access, or in emergencies.
  • Maintenance and Condition: Public telephones in Perth are generally well-maintained, but occasional vandalism or technical issues may occur. If a phone is out of order, look for another nearby or report it to Telstra.
  • Accessibility: Many public telephones are wheelchair-accessible and designed to accommodate users with disabilities.
  • Time Limits: For free calls, there may be a time limit to prevent misuse. If your call is cut off, you can redial.

6. Cultural and Practical Tips

  • Emergency Preparedness: Memorize or write down important numbers (e.g., your embassy, accommodation, or local contacts) in case your mobile phone is unavailable.
  • International Dialing: To call overseas, dial 0011 (Australia’s international access code), followed by the country code, area code (if applicable), and the phone number.
  • Respect for Others: If there’s a queue for the phone, keep your call brief and allow others to use it.
  • Safety: Public telephones are often located in well-lit, busy areas. If you need to use one at night, choose a location with good visibility and foot traffic.

7. Alternatives to Public Telephones

If public telephones are unavailable or inconvenient, consider these alternatives:

  • Mobile SIM Cards: Purchase a prepaid Australian SIM card from providers like Telstra, Optus, or Vodafone for affordable local and international calls.
  • Wi-Fi Calling: Many cafes, libraries, and public spaces in Perth offer free Wi-Fi, allowing you to use apps like WhatsApp, Skype, or Zoom for communication.
  • Hotel Phones: Most hotels in Perth provide phones in rooms or at reception for guest use.

8. Summary

Public telephones in Perth are a practical and often free option for local and national calls, with affordable rates for international calls. They are strategically located in high-traffic areas and are easy to use. While mobile phones are the primary mode of communication, public telephones remain a valuable resource for emergencies, tourists, and those without mobile access.

For more information or assistance, visit the Telstra website or contact their customer service.