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Community and Settlement Services

Support programs to help newcomers integrate into the community, including language courses, mentorships, and cultural orientation.

Sections

1. Overview of Community and Settlement Services in Calgary

Community and settlement services in Calgary are primarily designed to assist newcomers with:

  • Settlement and Integration: Helping individuals and families adjust to life in Calgary.
  • Language Training: Improving English language skills for better communication and employment opportunities.
  • Employment Support: Assisting with job searches, resume writing, and career development.
  • Housing Assistance: Helping newcomers find affordable and suitable housing.
  • Legal and Immigration Support: Providing guidance on immigration processes and legal matters.
  • Health and Wellness Services: Connecting individuals to healthcare and mental health resources.
  • Community Connections: Facilitating social integration through community programs and events.

These services are often funded by the federal or provincial government and delivered by non-profit organizations, community groups, and government agencies.


2. Types of Services Offered

Here is a detailed breakdown of the services available in Calgary:

a. Settlement Services

  • Needs Assessment and Referrals: Personalized assessments to identify the specific needs of newcomers and referrals to appropriate services.
  • Orientation Programs: Workshops and sessions to help newcomers understand Canadian culture, laws, and systems (e.g., healthcare, education, transportation).
  • Information and Support: Guidance on accessing public services, such as child benefits, tax filing, and social assistance.

b. Language Training

  • Language Instruction for Newcomers to Canada (LINC): Free English language classes funded by the federal government. These classes are available to permanent residents and protected persons.
  • English as a Second Language (ESL) Programs: Offered by various organizations and schools to improve language proficiency.
  • Conversation Circles: Informal group sessions to practice English and meet other newcomers.

c. Employment Services

  • Job Search Assistance: Help with finding jobs, writing resumes, and preparing for interviews.
  • Career Counseling: Guidance on career planning and credential recognition for foreign-trained professionals.
  • Workshops and Networking Events: Opportunities to connect with employers and learn about the Canadian job market.

d. Housing Support

  • Temporary Housing Assistance: Help with finding short-term accommodations upon arrival.
  • Affordable Housing Programs: Assistance in applying for subsidized housing or finding affordable rental options.
  • Tenant Rights Education: Information on tenant rights and responsibilities in Alberta.

e. Legal and Immigration Support

  • Immigration Application Assistance: Help with completing immigration forms and applications for permanent residency, citizenship, or family sponsorship.
  • Legal Aid and Advocacy: Support for legal issues, including family law, employment disputes, and landlord-tenant conflicts.

f. Health and Wellness Services

  • Healthcare Navigation: Assistance in applying for Alberta Health Care Insurance and finding family doctors.
  • Mental Health Support: Counseling services and referrals to mental health professionals.
  • Community Health Programs: Workshops on nutrition, parenting, and wellness.

g. Community Connections

  • Mentorship Programs: Pairing newcomers with established residents to provide guidance and support.
  • Cultural Events and Activities: Opportunities to celebrate cultural diversity and connect with others.
  • Volunteer Opportunities: Programs to help newcomers gain Canadian experience and build networks.

3. Eligibility Criteria

Eligibility for community and settlement services in Calgary depends on the type of service and the individualโ€™s immigration status. Below are general guidelines:

  • Permanent Residents: Eligible for most settlement services, including LINC classes and employment support.
  • Refugees and Protected Persons: Eligible for all settlement services, including specialized programs for refugees.
  • Temporary Residents (e.g., Work Permit or Study Permit Holders): Limited access to some services, such as employment support and language training.
  • Canadian Citizens: May access certain community programs but are generally not eligible for federally funded settlement services.
  • Undocumented Individuals: Limited access to services, but some organizations provide support regardless of status.

4. Application Procedures

The application process varies depending on the service provider and the type of service. Here are the general steps:

a. Settlement Services

  1. Contact a local settlement agency (see list below).
  2. Schedule an appointment for a needs assessment.
  3. Provide identification and immigration documents (e.g., PR card, refugee status document).
  4. Receive a personalized settlement plan and referrals.

b. Language Training

  1. Take a language assessment test at a designated assessment center (e.g., Calgary Language Assessment and Referral Centre).
  2. Register for LINC or ESL classes based on your assessment results.
  3. Classes are free for eligible participants.

c. Employment Services

  1. Register with an employment service provider.
  2. Attend workshops or one-on-one sessions for job search assistance.
  3. Provide proof of immigration status if required.

d. Housing Support

  1. Contact a housing support agency for assistance.
  2. Provide details about your income, family size, and housing needs.
  3. Apply for affordable housing programs if eligible.

e. Legal and Immigration Support

  1. Contact a legal aid organization or immigration consultant.
  2. Provide relevant documents and information about your case.
  3. Follow the guidance provided for completing applications or resolving legal issues.

5. Associated Costs

  • Settlement Services: Free for eligible newcomers.
  • Language Training: LINC classes are free; some ESL programs may charge a nominal fee.
  • Employment Services: Free for eligible participants.
  • Housing Support: Free consultations, but rent and housing costs vary.
  • Legal Aid: Some services are free, while others may charge based on income.
  • Health Services: Alberta Health Care Insurance is free, but some services (e.g., dental, vision) may require additional coverage.

6. Local Considerations for Newcomers

  • Weather: Calgary experiences cold winters with temperatures often dropping below -20ยฐC. Dress warmly and prepare for snow.
  • Transportation: Calgary Transit offers buses and a light rail system (CTrain). Consider purchasing a monthly transit pass for convenience.
  • Cultural Diversity: Calgary is a multicultural city with a welcoming attitude toward newcomers. Take advantage of cultural events and festivals to connect with the community.
  • Cost of Living: Calgary is relatively affordable compared to other major Canadian cities, but housing and childcare can still be significant expenses.
  • Networking: Building a social and professional network is crucial for integration. Attend community events and join local groups to meet people.

7. Key Service Providers in Calgary

Here are some organizations offering community and settlement services in Calgary:

  • Calgary Catholic Immigration Society (CCIS): Comprehensive settlement and integration services.

  • Immigrant Services Calgary (ISC): Language training, employment support, and community connections.

  • Centre for Newcomers: Settlement services, language training, and employment programs.

  • Action Dignity: Advocacy and support for diverse communities.

  • Calgary Immigrant Womenโ€™s Association (CIWA): Specialized programs for immigrant women and families.


By utilizing these services, newcomers to Calgary can access the resources and support they need to build a successful and fulfilling life in Canada. Let me know if you need further assistance!