Calgary

1. Electricity in Calgary

Electricity in Calgary is deregulated, meaning you can choose between regulated and competitive providers. This gives residents flexibility in selecting a plan that suits their needs.

Key Providers:

• ENMAX Energy: The default regulated provider in Calgary. They offer both regulated rate options (RRO) and competitive plans.
• Direct Energy: A major competitive provider offering fixed-rate and variable-rate plans.
• ATCO Energy: Another competitive provider with flexible plans.
• Other Providers: Companies like Just Energy, Park Power, and Bullfrog Power also operate in Calgary.

Setting Up Electricity:

• If you’re moving into a new home, contact ENMAX (or your chosen provider) at least 1-2 weeks before your move-in date to set up service.
• You’ll need to provide your address, move-in date, and personal identification (e.g., government-issued ID).
• A credit check may be required. If you don’t have a credit history in Canada, you may need to pay a deposit.

Typical Costs:

• Regulated Rate Option (RRO): Rates fluctuate monthly based on market conditions. As of 2023, the average cost is around $0.15–$0.20 per kWh.
• Competitive Plans: Fixed-rate plans average $0.07–$0.10 per kWh, depending on the provider and contract length.
• Monthly bills for electricity typically range from $50 to $150, depending on usage and home size.

Local Considerations:

• Alberta’s electricity market is heavily influenced by natural gas prices, so rates can vary.
• Consider energy-efficient appliances and LED lighting to reduce costs.

---

2. Water and Wastewater Services

Water services in Calgary are managed by the City of Calgary. This includes water supply, wastewater treatment, and stormwater management.

Setting Up Water Services:

• Water services are automatically set up when you open a utility account with the City of Calgary. Contact the city at 311 or visit their website to register.
• You’ll need to provide your address and move-in date.

Typical Costs:

• Water bills are based on a combination of fixed service charges and usage.
• Average monthly costs for water, wastewater, and stormwater services are around $50 to $80 for a typical household.
• Rates (as of 2023):
  • Water: $1.91 per cubic meter
  • Wastewater: $2.15 per cubic meter
  • Stormwater: Fixed fee of $16.50 per month

Local Considerations:

• Calgary has a semi-arid climate, so water conservation is encouraged. The city promotes efficient water use through programs like rebates for low-flow fixtures.
• Be mindful of watering restrictions during dry periods.

---

3. Natural Gas

Natural gas is widely used in Calgary for heating, cooking, and hot water. Like electricity, the natural gas market is deregulated, allowing you to choose between regulated and competitive providers.

Key Providers:

• Direct Energy Regulated Services (DERS): The default regulated provider.
• ATCO Energy: Offers competitive plans.
• ENMAX Energy: Provides bundled electricity and gas plans.
• Other Providers: Companies like Just Energy and Spot Power also operate in Calgary.

Setting Up Natural Gas:

• Contact your chosen provider at least 1-2 weeks before your move-in date.
• Provide your address, move-in date, and identification. A credit check may be required.

Typical Costs:

• Regulated Rate: Prices fluctuate monthly. As of 2023, the average cost is around $4–$6 per gigajoule (GJ).
• Competitive Plans: Fixed-rate plans average $3–$5 per GJ.
• Monthly bills for natural gas typically range from $50 to $200, depending on home size and heating needs.

Local Considerations:

• Winters in Calgary can be very cold, so heating costs can be significant. Consider energy-efficient furnaces and proper insulation to reduce costs.

---

4. Waste Management

The City of Calgary manages waste collection, including garbage, recycling, and composting.

Services Provided:

• Black Cart (Garbage): For non-recyclable waste.
• Blue Cart (Recycling): For paper, cardboard, plastics, and metals.
• Green Cart (Compost): For food and yard waste.

Setting Up Waste Services:

• Waste collection services are automatically included when you set up your utility account with the City of Calgary.

Typical Costs:

• Waste management fees are included in your monthly utility bill from the city.
• As of 2023, the average cost is $25–$30 per month.

Local Considerations:

• Calgary has a strong focus on waste diversion. The city aims to reduce landfill waste through its recycling and composting programs.
• Hazardous waste (e.g., batteries, electronics) must be taken to designated drop-off locations.

---

5. Internet, Cable, and Phone

While not a traditional utility, internet and telecommunications are essential services for most households.

Key Providers:

• Shaw Communications: Offers internet, cable, and phone services.
• Telus: Provides internet, TV, and phone services, including fiber-optic connections.
• Rogers: Offers mobile and internet services.
• Smaller Providers: Companies like Teksavvy and Distributel offer budget-friendly options.

Typical Costs:

• Internet: $50–$100 per month, depending on speed and provider.
• Cable TV: $25–$80 per month, depending on the package.
• Mobile Phone: $50–$100 per month, depending on the plan.

Local Considerations:

• Compare bundled packages for internet, TV, and phone to save money.
• Calgary has good coverage for high-speed internet, including fiber-optic options.

---

6. How to Pay Utility Bills

• Online: Most providers offer online payment options through their websites or mobile apps.
• Pre-Authorized Debit: Set up automatic payments from your bank account.
• In-Person: Pay at your bank or designated payment centers.
• By Mail: Send a cheque to the provider’s address.

---

7. Local Considerations for Newcomers

• Budgeting: Utility costs can vary significantly between summer and winter due to heating needs. Plan your budget accordingly.
• Energy Efficiency: Take advantage of government rebates for energy-efficient appliances and home upgrades.
• Emergency Preparedness: Calgary occasionally experiences power outages during severe weather. Keep flashlights, batteries, and a backup heating source on hand.
• 311 Service: For any questions or issues related to city-managed utilities (water, waste, etc.), call 311 or visit the City of Calgary’s website.

---

By understanding these details, you’ll be well-prepared to manage utilities in Calgary and adapt to life in this dynamic city. Let me know if you need further assistance!