Halifax

1. Overview of Halifax Transit

Halifax Transit is the primary public transit provider in the Halifax Regional Municipality (HRM). It operates:

• Bus Services: Covering urban, suburban, and rural areas.
• Ferry Services: Connecting Halifax with Dartmouth and Woodside across the Halifax Harbour.
• Access-A-Bus: A door-to-door service for individuals with disabilities who cannot use regular transit.

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2. Ticket Types and Pricing

Halifax Transit offers several fare options to suit different needs. Below are the main ticket types and their costs (as of October 2023):

A. Single Ride Fares

• Adult (16-64 years): $2.75
• Senior (65+ years): $2.00
• Youth (5-15 years): $2.00
• Children (Under 5): Free

Single ride fares include a 90-minute transfer, allowing you to switch between buses or ferries without paying an additional fare.

B. Tickets (10-Ride Packs)

• Adult (10 tickets): $24.75
• Senior/Youth (10 tickets): $18.00

These are paper tickets that can be used for multiple rides and are more cost-effective than paying for single rides.

C. Monthly Passes

• Adult Monthly Pass: $82.50
• Senior/Youth Monthly Pass: $60.00

Monthly passes provide unlimited travel on buses and ferries for the calendar month.

D. UPass (University Pass)

• Available to students at participating universities (e.g., Dalhousie University, Saint Mary’s University). The cost is included in student fees, offering unlimited transit access during the academic term.

E. Access-A-Bus

• The fare for Access-A-Bus is the same as the regular bus fare ($2.75 for adults, $2.00 for seniors/youth).

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3. Where to Buy Tickets and Passes

Halifax Transit tickets and passes can be purchased at various locations:

A. Retail Outlets

• Tickets and monthly passes are available at over 50 retail locations across the Halifax Regional Municipality, including:
  • Pharmacies (e.g., Lawtons Drugs, Shoppers Drug Mart)
  • Grocery stores
  • Convenience stores

B. Halifax Transit Customer Service Centres

• Alderney Ferry Terminal (Dartmouth)
• Scotia Square Mall (Halifax)
• Bridge Terminal (Dartmouth)

C. Online

• Halifax Transit does not currently offer online ticket purchasing. However, some universities and employers may provide digital options for UPasses or subsidized passes.

D. Onboard

• Single fares can be paid in cash directly to the bus driver or ferry operator. Exact change is required, as drivers do not provide change.

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4. Payment Methods

• Cash: Accepted for single fares on buses and ferries. Exact change is required.
• Paper Tickets: Inserted into the farebox on buses or shown to ferry operators.
• Monthly Passes: Shown to the driver or ferry operator upon boarding.
• UPass: Shown as proof of payment.

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5. Accessibility

Halifax Transit is committed to accessibility. Here are some key features:

• Low-Floor Buses: Most buses are equipped with ramps and designated spaces for wheelchairs and strollers.
• Access-A-Bus: A specialized service for individuals with mobility challenges. Riders must apply and be approved to use this service.
• Ferries: Fully accessible, with ramps and elevators at terminals.

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6. Transfers

• When paying a single fare (cash or ticket), you are entitled to a 90-minute transfer. This allows you to switch between buses or ferries without paying an additional fare.
• Transfers are issued by the bus driver or ferry operator and must be shown when boarding the next vehicle.

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7. Important Considerations

• Exact Change: If paying cash, ensure you have the exact fare, as drivers do not provide change.
• Peak Hours: Buses and ferries can be crowded during rush hours (7:00-9:00 AM and 4:00-6:00 PM). Plan accordingly.
• Weather: Halifax experiences harsh winters, which can occasionally disrupt transit schedules. Check for service updates during inclement weather.
• Real-Time Tracking: Use the Halifax Transit GoTime service or third-party apps like Transit App to track buses and ferries in real time.
• Holiday Schedules: Transit services may operate on reduced schedules during holidays. Check the Halifax Transit website for updates.

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8. Tips for Visitors and Newcomers

• Plan Your Route: Use the Halifax Transit website or apps like Google Maps to plan your trip.
• Ferry Experience: The ferry ride between Halifax and Dartmouth offers stunning views of the harbour and is a must-try for visitors.
• Keep Tickets Handy: If using paper tickets, store them in a safe place to avoid damage or loss.
• Ask for Help: Halifax Transit staff and drivers are generally friendly and willing to assist if you have questions.

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9. Contact Information

For more information or assistance:

• Website: Halifax Transit
• Customer Service: Call 311 (within HRM) or 1-902-490-4000 (outside HRM)
• Social Media: Follow Halifax Transit on Twitter for service updates.

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By understanding the ticketing system and planning ahead, you can navigate Halifax’s public transit system with ease. Whether you’re a visitor or a new resident, Halifax Transit offers an affordable and efficient way to explore the city and surrounding areas.