Quebec City

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Cash Handling

Details on the use of physical cash, including bills and coins, and where it is widely accepted or not.

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Comprehensive Guide to Cash Handling in Quebec City, Canada

Quebec City, the capital of the province of Quebec, is a charming and historic destination that blends European flair with North American modernity. When visiting or moving to Quebec City, understanding how to handle cash and payments is essential for a smooth experience. Below is a detailed guide covering all aspects of cash handling in Quebec City.

1. Currency Used

  • Official Currency: The currency used in Quebec City, as in the rest of Canada, is the Canadian Dollar (CAD), often symbolized as $ or C$ to distinguish it from other dollar currencies.
  • Denominations:
    • Coins: 5 cents (nickel), 10 cents (dime), 25 cents (quarter), $1 (loonie), $2 (toonie).
    • Banknotes: $5, $10, $20, $50, and $100. The $20 bill is the most commonly used for everyday transactions.
  • Exchange Rate: The exchange rate fluctuates, so check the current rate before exchanging money. As of late 2023, 1 USD is approximately 1.35 CAD, but this can vary.

2. Typical Costs and Fees

  • Currency Exchange Fees: When exchanging foreign currency to CAD, expect fees ranging from 2% to 5% of the transaction amount, depending on the provider.
  • ATM Withdrawal Fees:
    • Local ATMs may charge a fee of $2โ€“$5 per withdrawal for foreign cards.
    • Your home bank may also impose additional international withdrawal fees.
  • Credit Card Foreign Transaction Fees: Many credit cards charge a 2.5%โ€“3% foreign transaction fee. Consider using a card with no foreign transaction fees if available.
  • Tipping: Tipping is customary in Quebec City. For restaurants, taxis, and other services, a tip of 15%โ€“20% of the total bill is standard.

3. Recommended Practices for Handling Cash

  • Carry Small Denominations: While most places accept cards, itโ€™s a good idea to carry small amounts of cash in $5, $10, and $20 bills for small purchases, tips, or emergencies.
  • Avoid Large Bills: Some businesses may hesitate to accept $50 or $100 bills due to concerns about counterfeit currency.
  • Keep Coins Handy: Coins are frequently used for small purchases, parking meters, and public transit fares.
  • Plan for Tipping: Keep some cash on hand for tipping in restaurants, bars, or for hotel staff, as tips are often given in cash.

4. Where and How to Exchange or Withdraw Money

Currency Exchange

  • Banks: Major Canadian banks like RBC (Royal Bank of Canada), TD Bank, Scotiabank, and CIBC offer currency exchange services. Rates are generally better than at airport kiosks.
  • Currency Exchange Offices: Specialized exchange offices, such as Calforex or ICE (International Currency Exchange), often provide competitive rates. These can be found in tourist areas or shopping centers.
  • Airports: While convenient, airport exchange kiosks typically have higher fees and less favorable rates. Avoid unless necessary.

ATMs

  • Bank ATMs: Use ATMs operated by major banks (e.g., RBC, TD, Scotiabank) for better rates and lower fees. These are widely available in Quebec City.
  • International ATMs: Some ATMs display the option to withdraw in your home currency. Always choose to withdraw in CAD to avoid unfavorable conversion rates.
  • ATM Safety: Use ATMs in well-lit, secure locations, such as inside banks or shopping malls, to minimize the risk of theft or fraud.

Credit and Debit Cards

  • Widely Accepted: Credit and debit cards are accepted almost everywhere, including restaurants, shops, and attractions. Visa and Mastercard are the most commonly accepted, while American Express is less widely used.
  • Interac Network: Canadian debit cards operate on the Interac network. If your home debit card is compatible, you can use it at ATMs and some point-of-sale terminals.

5. Safety Considerations

  • Counterfeit Bills: Counterfeit currency is rare but not unheard of. Familiarize yourself with the security features of Canadian banknotes, such as holograms, raised ink, and transparent windows.
  • Pickpocketing: Quebec City is generally safe, but as in any tourist destination, be cautious in crowded areas. Use a money belt or secure bag to protect your cash and cards.
  • Lost or Stolen Cards: If your card is lost or stolen, contact your bank immediately. Most Canadian banks have 24/7 customer service for such emergencies.

6. Extent of Card and Digital Payment Acceptance

  • Card Payments: Credit and debit cards are the primary payment methods in Quebec City. Most businesses, from high-end restaurants to small cafes, accept cards.
  • Contactless Payments: Tap-to-pay (contactless) is widely used and accepted for transactions under $250 CAD. This includes credit cards, debit cards, and mobile wallets like Apple Pay, Google Pay, and Samsung Pay.
  • Digital Wallets: Mobile payment apps are increasingly popular and accepted at most major retailers and restaurants.
  • Cash-Only Businesses: While rare, some small businesses, street vendors, or local markets may only accept cash. Always carry a small amount of cash for such situations.

7. Cultural and Procedural Insights

  • Language: Quebec City is predominantly French-speaking, but most service workers in tourist areas are bilingual (French and English). If youโ€™re exchanging money or handling financial transactions, knowing basic French phrases can be helpful.
  • Tipping Culture: Tipping is not included in bills at restaurants or bars. Itโ€™s customary to leave a tip of 15%โ€“20% of the total bill. For taxis, round up to the nearest dollar or tip 10%โ€“15%.
  • Sales Tax: Prices displayed in stores do not include sales tax. In Quebec, a combined GST (5%) and QST (9.975%) is added at checkout, totaling approximately 15%.

8. Additional Tips

  • Notify Your Bank: Inform your bank or credit card provider of your travel plans to avoid having your transactions flagged as suspicious.
  • Use a Travel Card: Consider using a prepaid travel card loaded with CAD to avoid foreign transaction fees and simplify budgeting.
  • Keep Receipts: Retain receipts for currency exchanges or large purchases in case you need to return items or exchange leftover CAD back to your home currency.

Summary

Quebec City is a modern city with excellent infrastructure for handling cash and digital payments. While cards and contactless payments are widely accepted, itโ€™s wise to carry a small amount of cash for tips, small purchases, or cash-only businesses. Use bank ATMs for the best withdrawal rates, and avoid exchanging money at airports. Familiarize yourself with local tipping customs and sales tax policies to avoid surprises. By following these tips, youโ€™ll navigate Quebec Cityโ€™s financial landscape with ease and confidence.