Quebec City

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Ticketing

Guidelines on purchasing tickets and passes for various modes of transportation in Quebec City, including public transit and intercity travel.

Sections

1. Overview of Public Transportation in Quebec City

The RTC operates buses and a limited express service called MΓ©trobus. While Quebec City does not have a subway or train system for local transit, the bus network is extensive and reliable, covering most areas of the city, including tourist attractions, residential neighborhoods, and business districts.

2. Ticket Categories and Costs

RTC offers several ticketing options to suit different needs, whether you're a resident, a commuter, or a visitor. Below are the main categories:

a. Single Ride Tickets

  • Cost: CAD $3.75 (exact cash fare on the bus) or CAD $3.50 (if purchased in advance).
  • Validity: One ride, including unlimited transfers within 90 minutes of activation.
  • How It Works: If paying cash on the bus, you must have the exact amount as drivers do not provide change. If using a pre-purchased ticket, you validate it upon boarding.

b. Day Passes

  • Cost: CAD $9.00 for unlimited rides within 24 hours.
  • Best For: Tourists or anyone planning to take multiple trips in a single day.

c. Multi-Day Passes

  • Cost: CAD $17.50 for 2 days or CAD $25.50 for 3 days.
  • Best For: Visitors staying for a short period who plan to use public transit frequently.

d. Monthly Passes

  • Cost: CAD $96.50 (regular adult fare).
  • Best For: Residents or long-term visitors who use public transit daily.

e. Reduced Fares

  • Eligibility: Students, seniors (65+), and children aged 6-11.
  • Cost: Varies by category, but generally about 30-40% cheaper than regular fares.
  • Note: Proof of eligibility (e.g., student ID, RTC Opus card for seniors) is required.

f. Free Rides

  • Children Under 6: Travel free when accompanied by a paying adult.
  • Special Events: Occasionally, RTC offers free rides during festivals or public events.

3. Where to Buy Tickets

You can purchase RTC tickets and passes through the following methods:

a. RTC Points of Sale

  • Tickets and passes are available at RTC service centers, which are located at major transit hubs like Place d’Youville.
  • Some convenience stores and pharmacies (e.g., Couche-Tard) also sell RTC tickets.

b. Online

  • You can purchase tickets and passes through the RTC website or mobile app (RTC Nomade). The app also provides real-time bus schedules and route planning.

c. On the Bus

  • Single-ride tickets can be purchased directly from the driver with exact cash fare (CAD $3.75). However, no other ticket types are sold on the bus.

d. Opus Card

  • The Opus card is a reusable smart card that can be loaded with tickets, day passes, or monthly passes. It’s convenient for frequent users and can be purchased at RTC service centers or online.

4. How Tickets Work

  • Validation: Tickets and passes must be validated when boarding the bus. If using a paper ticket, insert it into the fare box. If using an Opus card, tap it on the card reader.
  • Transfers: If you need to switch buses, your ticket allows unlimited transfers within 90 minutes of the first validation. Keep your validated ticket or ensure your Opus card is properly loaded.

5. Local Tips and Considerations

  • Plan Your Route: Use the RTC Nomade app or website to plan your trip and check real-time bus schedules. Quebec City’s bus network is efficient, but some routes may have limited service, especially in the evenings or on weekends.
  • Peak Hours: Buses can get crowded during rush hours (7:00-9:00 AM and 4:00-6:00 PM). Plan accordingly if you’re traveling during these times.
  • Winter Travel: Quebec City experiences harsh winters, so dress warmly and allow extra time for potential delays due to snow or ice.
  • Tourist-Friendly Routes: The MΓ©trobus lines (800 and 801) are particularly useful for visitors, as they connect major attractions like Old Quebec, Montmorency Falls, and Laval University.
  • Language: Most bus drivers speak French, but many understand basic English. If you’re unsure about your stop, politely ask the driver for assistance.
  • Accessibility: RTC buses are wheelchair accessible, and priority seating is available for seniors and people with disabilities.

6. Additional Resources

  • RTC Website: www.rtcquebec.ca (available in English and French).
  • RTC Nomade App: Download for route planning, ticket purchases, and real-time updates.
  • Customer Service: Call RTC at 418-627-2511 for assistance or visit a service center.

By understanding the ticketing system and planning ahead, you’ll find it easy to navigate Quebec City’s public transportation. Enjoy your visit!