Quebec City

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Travel Safety Tips

General safety advice for visitors and newcomers, including personal security and emergency contacts.

Sections

1. Personal Safety

  • Low Crime Rate: Quebec City has a very low crime rate compared to other cities in North America. Violent crime is rare, and petty crimes like pickpocketing are uncommon but can occur in crowded tourist areas.
  • Stay Alert in Crowded Areas: In popular spots like Old Quebec (Vieux-Québec), especially during festivals or events, keep an eye on your belongings. Use anti-theft bags or keep valuables close to your body.
  • Night Safety: Walking around at night is generally safe, even in the Old Quebec area. However, avoid poorly lit or deserted areas, especially if you’re unfamiliar with the city.
  • Language Barrier: While most locals speak French, many also speak English, especially in tourist areas. Learning a few basic French phrases can help you navigate situations more easily.

2. Transportation Guidelines

  • Public Transit: Quebec City’s public transportation system, operated by RTC (Réseau de transport de la Capitale), is safe, reliable, and affordable. Buses are the primary mode of public transit. Use the RTC app or website to plan your routes.
  • Taxis and Rideshares: Taxis are safe and regulated. You can also use rideshare services like Uber, which operates in Quebec City. Always confirm the driver’s identity and vehicle details before getting in.
  • Driving: If you plan to rent a car, be aware that Quebec follows Canadian traffic laws, and road signs are in French. Winter driving can be hazardous due to snow and ice, so ensure your vehicle is equipped with winter tires if visiting between November and March.
  • Cycling: Quebec City is bike-friendly, with dedicated bike paths. However, always wear a helmet and follow traffic rules.
  • Walking: The city is very walkable, especially in Old Quebec. Be cautious on cobblestone streets, which can be slippery in wet or icy conditions.

3. Neighborhoods to Be Cautious In

  • Old Quebec (Vieux-Québec): This is the most popular tourist area and is generally very safe. However, be cautious of pickpockets in crowded spots like Château Frontenac, Place Royale, and during festivals.
  • Saint-Roch: This neighborhood is up-and-coming with trendy restaurants and shops, but some areas can feel less safe at night due to homelessness or minor drug activity. Stick to well-lit streets and main areas.
  • Limoilou: While generally safe, some parts of Limoilou may feel less secure at night. Exercise caution and avoid wandering into unfamiliar areas alone.
  • General Tip: Quebec City does not have “dangerous” neighborhoods in the way larger cities might, but it’s always wise to stay aware of your surroundings.

4. Emergency Contact Information

  • Police, Fire, Ambulance: Dial 911 for emergencies.
  • Non-Emergency Police: Call 418-641-6411 for non-urgent matters.
  • Tourist Assistance: The Quebec City Tourism Office can provide help and information. Visit their website or call 1-877-783-1608.
  • Embassies and Consulates: If you’re a foreign visitor, locate your country’s nearest consulate or embassy in Canada for assistance in case of lost passports or legal issues.

5. Health Services

  • Hospitals: Quebec City has excellent healthcare facilities. The main hospital is CHU de Québec-Université Laval, which includes Hôtel-Dieu de Québec and Hôpital de l’Enfant-Jésus.
  • Emergency Rooms: In case of a medical emergency, go to the nearest hospital ER. Dial 911 for an ambulance.
  • Pharmacies: Pharmacies like Jean Coutu, Pharmaprix, and Familiprix are widely available and can provide over-the-counter medications and minor health advice.
  • Travel Insurance: Ensure you have travel insurance that covers medical emergencies, as healthcare in Canada can be expensive for non-residents.

6. Local Laws and Cultural Practices

  • Language: French is the official language of Quebec. While many people in Quebec City speak English, especially in tourist areas, it’s polite to greet people in French (e.g., “Bonjour”) before switching to English.
  • Alcohol Laws: The legal drinking age in Quebec is 18. Alcohol can be purchased at SAQ (Société des alcools du Québec) stores or in some grocery stores. Public consumption of alcohol is generally prohibited unless in designated picnic areas with food.
  • Smoking: Smoking is banned in public indoor spaces, including restaurants, bars, and public transit. Be mindful of designated smoking areas.
  • Tipping: Tipping is customary in restaurants, bars, and for services like taxis. The standard tip is 15-20% of the bill.
  • Cannabis: Recreational cannabis is legal in Canada, but consumption is restricted to private residences or designated areas. It is illegal to transport cannabis across international borders.

7. General Recommendations

  • Weather Preparedness: Quebec City experiences cold winters (November to March) with heavy snowfall. Dress in layers, wear waterproof boots, and carry gloves, a hat, and a scarf. Summers (June to August) are warm and pleasant, but bring a light jacket for cooler evenings.
  • Festivals and Events: Quebec City hosts many festivals, such as the Winter Carnival (Carnaval de Québec) and the Summer Festival (Festival d’été de Québec). These are safe and family-friendly but can get crowded, so plan ahead.
  • Currency: The currency is the Canadian Dollar (CAD). Credit and debit cards are widely accepted, but it’s good to carry some cash for small purchases.
  • Electricity: Canada uses 120V outlets with Type A and B plugs. Bring an adapter if your devices use a different plug type.
  • Wildlife: If exploring parks or nature areas, be aware of wildlife like raccoons or squirrels. Do not feed them, and secure your food.

8. COVID-19 and Health Precautions

  • Vaccination Requirements: Check Canada’s current entry requirements for COVID-19 vaccinations or testing.
  • Masks: Mask mandates may vary depending on the situation. Carry a mask in case it’s required in certain settings, such as healthcare facilities.
  • Hygiene: Hand sanitizers are widely available, but it’s a good idea to carry your own.

9. Additional Tips for a Secure and Enjoyable Visit

  • Stay Connected: Purchase a local SIM card or an international roaming plan to stay connected for navigation and emergencies.
  • Maps and Apps: Use apps like Google Maps, Uber, and the RTC app for transportation. Download offline maps in case of poor signal.
  • Local Etiquette: Quebecers are generally polite and friendly. A smile and a “merci” (thank you) go a long way in creating positive interactions.
  • Travel Documents: Keep your passport, visa (if required), and travel insurance details in a secure place. Carry photocopies or digital backups.

By following these tips, you’ll be well-prepared to enjoy Quebec City’s rich history, stunning architecture, and vibrant culture while staying safe and secure. Bon voyage!