Toronto
Community Services
A guide to settlement agencies, community centers, and local support services for immigrants.
Sections
1. Financial Assistance Programs in Toronto
Toronto offers several financial assistance programs to support low-income individuals, families, and newcomers. These programs are administered by the City of Toronto, the Province of Ontario, and the Government of Canada. Below are the key programs:
a. Ontario Works (OW)
- Overview: Ontario Works provides financial assistance to individuals and families in need to cover basic living expenses such as food, clothing, and shelter. It also offers employment support to help recipients find and maintain jobs.
- Eligibility:
- Must be a resident of Ontario.
- Must demonstrate financial need (income and assets are assessed).
- Must be willing to participate in employment-related activities (unless exempt due to specific circumstances like health issues).
- How to Apply:
- Apply online through the Ontario Works website.
- Call the Toronto Employment and Social Services (TESS) office at 416-338-8888.
- Visit a local TESS office (appointments may be required).
- Costs: Free to apply.
- Additional Notes: Recipients may also qualify for health benefits, child care subsidies, and housing support.
b. Ontario Disability Support Program (ODSP)
- Overview: ODSP provides financial assistance and employment support to individuals with disabilities.
- Eligibility:
- Must be a resident of Ontario.
- Must have a verified disability that affects daily living or ability to work.
- Must meet financial need criteria.
- How to Apply:
- Apply online through the ODSP website.
- Call the ODSP office at 416-325-5666.
- Visit a local ODSP office.
- Costs: Free to apply.
c. Canada Child Benefit (CCB)
- Overview: A tax-free monthly payment provided by the federal government to help families with the cost of raising children under 18.
- Eligibility:
- Must be a Canadian resident for tax purposes.
- Must live with and be primarily responsible for the care of the child.
- Must file an annual tax return.
- How to Apply:
- Apply online through the Canada Revenue Agency (CRA) website.
- Complete Form RC66 (Canada Child Benefits Application) and mail it to the CRA.
- Costs: Free to apply.
d. Toronto Rent Bank
- Overview: The Toronto Rent Bank provides interest-free loans to low-income households facing eviction or needing help with first and last monthโs rent.
- Eligibility:
- Must be a resident of Toronto.
- Must demonstrate financial need.
- Must not be receiving social assistance (e.g., Ontario Works or ODSP).
- How to Apply:
- Contact the Rent Bank at 416-397-7368 or email [email protected].
- Applications are processed through local housing help centers.
- Costs: Free to apply.
e. Low-Income Energy Assistance Program (LEAP)
- Overview: LEAP provides financial assistance to low-income households struggling to pay their utility bills.
- Eligibility:
- Must be a resident of Ontario.
- Must demonstrate financial need.
- Must have an overdue utility bill.
- How to Apply:
- Contact your utility provider to inquire about LEAP.
- Applications are processed through local social service agencies.
- Costs: Free to apply.
2. Local Resource Centers and Their Services
Toronto has numerous community resource centers that provide financial and local services, including counseling, workshops, and referrals. Below are some key centers:
a. The Neighbourhood Group (TNG)
- Services:
- Financial counseling and budgeting workshops.
- Employment support and job search assistance.
- Housing support and eviction prevention.
- Food bank referrals.
- Locations: Multiple locations across Toronto. Visit TNGโs website for details.
- Costs: Free or low-cost services.
- Eligibility: Open to all Toronto residents, with some programs targeting specific groups (e.g., newcomers, seniors).
b. WoodGreen Community Services
- Services:
- Financial literacy programs.
- Employment and training services.
- Housing support and eviction prevention.
- Newcomer settlement services.
- Location: 815 Danforth Avenue, Toronto, ON.
- Website: WoodGreen Community Services.
- Costs: Free or low-cost services.
- Eligibility: Open to all Toronto residents.
c. Agincourt Community Services Association (ACSA)
- Services:
- Financial literacy workshops.
- Food security programs (e.g., food banks).
- Housing support and referrals.
- Newcomer settlement services.
- Location: 4155 Sheppard Avenue East, Toronto, ON.
- Website: ACSA.
- Costs: Free or low-cost services.
- Eligibility: Open to all Toronto residents, with a focus on Scarborough neighborhoods.
d. West Neighbourhood House
- Services:
- Financial empowerment programs.
- Employment and training services.
- Housing support and advocacy.
- Settlement services for newcomers.
- Location: 248 Ossington Avenue, Toronto, ON.
- Website: West Neighbourhood House.
- Costs: Free or low-cost services.
- Eligibility: Open to all Toronto residents.
3. Neighborhood-Specific Considerations
Toronto is a large city with diverse neighborhoods, and some areas have localized services tailored to their communities. Here are a few examples:
a. Scarborough
- Key Services: Many services in Scarborough focus on newcomer settlement and housing support due to the high immigrant population.
- Local Centers: Agincourt Community Services Association (ACSA) and Scarborough Centre for Healthy Communities (SCHC).
b. North York
- Key Services: North York has a mix of financial literacy programs and employment services.
- Local Centers: North York Community House (NYCH) and Unison Health and Community Services.
c. Downtown Toronto
- Key Services: Downtown services often focus on homelessness prevention, financial counseling, and employment support.
- Local Centers: Fred Victor and St. Stephenโs Community House.
d. Etobicoke
- Key Services: Etobicoke services often focus on family support and financial literacy.
- Local Centers: Albion Neighbourhood Services and LAMP Community Health Centre.
4. How to Access These Services
- Online: Many services have online applications or information portals. Check the official websites of the programs or centers.
- In-Person: Visit local community centers or service offices. Call ahead to confirm hours and whether appointments are required.
- By Phone: Most programs and centers have dedicated phone lines for inquiries and applications.
- Through Referrals: Some services require referrals from social workers, housing counselors, or other community agencies.
5. Tips for Accessing Services
- Bring Documentation: Be prepared to provide proof of identity, income, and residency when applying for financial assistance.
- Language Support: Many centers offer services in multiple languages. Ask about interpretation services if needed.
- Stay Informed: Programs and eligibility criteria may change. Check official websites or contact centers directly for the latest information.
- Use 211 Ontario: Dial 211 or visit 211 Ontario for a comprehensive directory of community services in Toronto.
By leveraging these resources, you can access the financial and local services you need to thrive in Toronto. Let me know if you need further assistance!