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Settlement Services

Resources and programs designed to help immigrants settle into life in Toronto, including language support and guidance.

Sections

1. Language Training Services

Programs:

  • Language Instruction for Newcomers to Canada (LINC):

    • Description: Free English language classes funded by the federal government for permanent residents and convention refugees.
    • Benefits: Helps newcomers improve their English skills for daily life, work, and further education. Classes often include cultural orientation and practical skills like resume writing.
    • Cost: Free.
    • Procedure to Access:
      1. Take a language assessment at a designated assessment center (e.g., YMCA Language Assessment and Referral Centre).
      2. Based on your assessment, you will be referred to a LINC provider near you.
    • Local Considerations: Classes are available in-person and online. Some centers offer free childcare while you attend classes.
  • Enhanced Language Training (ELT):

    • Description: Advanced language training for professionals, including job-specific language skills and workplace culture.
    • Benefits: Includes job placement support and networking opportunities.
    • Cost: Free for eligible participants.
    • Procedure to Access: Contact a local settlement agency offering ELT programs (e.g., COSTI Immigrant Services or ACCES Employment).

2. Employment Services

Programs:

  • ACCES Employment:

    • Description: Provides job search workshops, resume building, interview preparation, and connections to employers.
    • Benefits: Specialized programs for internationally trained professionals in fields like IT, healthcare, engineering, and finance.
    • Cost: Free for newcomers.
    • Procedure to Access: Register online or visit one of their offices in Toronto.
  • Toronto Region Immigrant Employment Council (TRIEC):

    • Description: Offers mentorship programs and networking opportunities for skilled immigrants.
    • Benefits: Helps newcomers build professional connections and gain insights into the Canadian job market.
    • Cost: Free.
    • Procedure to Access: Apply online for mentorship programs.
  • Job Search Workshops (JSW):

    • Description: Short-term workshops to help newcomers understand the Canadian job market, create resumes, and prepare for interviews.
    • Benefits: Provides practical tools and strategies for job hunting.
    • Cost: Free.
    • Procedure to Access: Offered by various settlement agencies like YMCA or COSTI.

3. Housing Support Services

Programs:

  • Housing Help Centres:

    • Description: Assist newcomers in finding affordable housing, understanding tenant rights, and navigating the rental market.
    • Benefits: Guidance on housing applications, lease agreements, and financial assistance programs.
    • Cost: Free.
    • Procedure to Access: Contact agencies like WoodGreen Community Services or The Housing Help Centre.
  • Rent-Geared-to-Income (RGI) Housing:

    • Description: Subsidized housing where rent is based on household income.
    • Benefits: Affordable housing for low-income families.
    • Cost: Rent is typically 30% of household income.
    • Procedure to Access: Apply through Toronto Community Housing or the Housing Connections portal.
  • Temporary Housing for Newcomers:

    • Description: Short-term accommodation for newly arrived immigrants and refugees.
    • Benefits: Provides a safe place to stay while searching for permanent housing.
    • Cost: Varies; some services are free for refugees.
    • Procedure to Access: Contact settlement agencies like COSTI or Sojourn House.

4. Settlement and Orientation Services

Programs:

  • Settlement Workers in Schools (SWIS):

    • Description: Settlement workers placed in schools to help newcomer families adjust to the education system.
    • Benefits: Assistance with school registration, understanding the curriculum, and accessing community resources.
    • Cost: Free.
    • Procedure to Access: Available in most public schools in Toronto; inquire at your childโ€™s school.
  • Newcomer Information Centres (NICs):

    • Description: One-stop centers providing information on housing, healthcare, education, and employment.
    • Benefits: Personalized settlement plans and referrals to other services.
    • Cost: Free.
    • Procedure to Access: Visit an NIC location (e.g., YMCA Newcomer Information Centre).
  • Library Settlement Partnerships (LSP):

    • Description: Settlement workers available at Toronto Public Library branches to provide information and referrals.
    • Benefits: Access to free workshops, language classes, and community events.
    • Cost: Free.
    • Procedure to Access: Visit participating library branches.

5. Health and Wellness Services

Programs:

  • Ontario Health Insurance Plan (OHIP):

    • Description: Provides access to free healthcare services for eligible residents.
    • Benefits: Covers doctor visits, hospital stays, and some medical procedures.
    • Cost: Free for OHIP cardholders.
    • Procedure to Access: Apply for OHIP at a ServiceOntario center. You will need proof of residency, identity, and immigration status.
  • Community Health Centres (CHCs):

    • Description: Offer healthcare services to newcomers, including those without OHIP.
    • Benefits: Access to doctors, mental health support, and wellness programs.
    • Cost: Free or low-cost.
    • Procedure to Access: Contact a CHC near you (e.g., Access Alliance Multicultural Health and Community Services).

6. Financial Assistance Programs

Programs:

  • Canada Child Benefit (CCB):

    • Description: Monthly tax-free payments to help families with the cost of raising children.
    • Benefits: Financial support for eligible families.
    • Cost: Free to apply.
    • Procedure to Access: Apply through the Canada Revenue Agency (CRA) after filing your taxes.
  • Ontario Works (OW):

    • Description: Provides financial assistance and employment support to individuals in need.
    • Benefits: Monthly payments for basic needs and access to job training programs.
    • Cost: Free to apply.
    • Procedure to Access: Apply online or visit a local OW office.
  • Resettlement Assistance Program (RAP):

    • Description: Financial support for government-assisted refugees during their first year in Canada.
    • Benefits: Covers basic needs like housing, food, and transportation.
    • Cost: Free.
    • Procedure to Access: Administered through settlement agencies like COSTI.

7. Community and Cultural Integration

Programs:

  • Multicultural Community Organizations:

    • Description: Ethno-specific organizations offering cultural events, language support, and community connections.
    • Benefits: Helps newcomers maintain cultural ties while integrating into Canadian society.
    • Cost: Free or low-cost.
    • Procedure to Access: Search for organizations based on your cultural background (e.g., Chinese Cultural Centre of Greater Toronto, Hispanic Development Council).
  • Recreation Programs:

    • Description: Access to city-run recreational activities like sports, arts, and fitness programs.
    • Benefits: Promotes physical and social well-being.
    • Cost: Free or low-cost (fee subsidies available for low-income families).
    • Procedure to Access: Register through the City of Torontoโ€™s website.

Important Local Considerations

  1. Eligibility: Many services are only available to permanent residents, convention refugees, or protected persons. Temporary residents (e.g., international students or work permit holders) may have limited access.
  2. Documentation: Always carry your immigration documents (e.g., PR card, work permit) when accessing services.
  3. Wait Times: Some programs, especially subsidized housing, may have long wait times. Apply as early as possible.
  4. Transportation: Torontoโ€™s public transit system (TTC) is reliable and widely used. Consider purchasing a Presto card for convenient travel to service locations.
  5. Cultural Sensitivity: Toronto is highly diverse, and most service providers are trained to be culturally sensitive. Donโ€™t hesitate to ask for language support if needed.

By leveraging these settlement services, newcomers to Toronto can navigate their transition more smoothly and build a strong foundation for their new life in Canada.