Victoria

1. Waste Collection and Recycling

The City of Victoria provides waste management services, including garbage collection, organics (compost) collection, and recycling.

Services Offered:

• Garbage Collection: Residential garbage is collected bi-weekly.
• Organics Collection: Food scraps and yard waste are collected weekly.
• Recycling: Managed by Recycle BC, recycling is collected bi-weekly.

Costs:

• Waste collection fees are included in your property taxes if you own a home. For renters, these costs are typically included in your rent.
• The annual cost for waste collection services is approximately $200–$300 per household, depending on the size of your garbage bin.

Procedures:

1. Set Up Service: If you are a homeowner, waste collection services are automatically provided. If you are a new resident, contact the City of Victoria at 250-361-0448 to confirm your service.
2. Garbage and Recycling Bins: The city provides bins for garbage, organics, and recycling. If you need a replacement or a different size, you can request one online or by phone.
3. Schedules: Collection schedules vary by neighborhood. You can check your schedule using the Victoria Recollect App or the city’s website.

Local Tips:

• Ensure bins are placed at the curb by 7:00 AM on collection day.
• The city has a Zero Waste Strategy, so composting and recycling are highly encouraged.
• Hazardous waste (e.g., batteries, electronics) must be taken to designated drop-off locations like the Hartland Landfill.

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2. Public Transportation

Victoria’s public transportation is managed by BC Transit, offering an affordable and eco-friendly way to get around the city and surrounding areas.

Services Offered:

• Bus Service: Extensive routes cover Victoria, Esquimalt, Saanich, and other nearby municipalities.
• HandyDART: A door-to-door service for individuals with disabilities.
• Bikes on Buses: All buses are equipped with bike racks.

Costs:

• Adult Fare: $2.50 per ride or $85 for a monthly pass.
• Youth Fare (18 and under): Free as of 2022.
• Seniors (65+): $2.50 per ride or $45 for a monthly pass.
• DayPass: $5 for unlimited travel in a single day.

Procedures:

1. Paying for Rides: You can pay with exact cash on the bus or purchase a monthly pass at retailers like London Drugs or the BC Transit office.
2. Youth Pass Registration: Youth aged 13–18 must register for a free pass through the City of Victoria’s website.
3. HandyDART Registration: Apply online or call 250-727-7811 to register for HandyDART services.

Local Tips:

• Use the Transit App to plan your route and track buses in real time.
• Consider biking for short trips; Victoria is one of Canada’s most bike-friendly cities, with dedicated bike lanes and bike parking.

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3. Libraries

The Greater Victoria Public Library (GVPL) system provides free access to books, digital resources, and community programs.

Services Offered:

• Borrowing books, DVDs, and other materials.
• Free access to eBooks, audiobooks, and online learning platforms like LinkedIn Learning.
• Public computers, Wi-Fi, and printing services.
• Programs for children, teens, and adults (e.g., storytime, workshops).

Costs:

• Library Membership: Free for all residents of Greater Victoria.
• Printing/Copying: $0.25 per page for black-and-white, $0.50 for color.
• Late Fees: GVPL has eliminated late fees for most materials, but replacement costs apply for lost items.

Procedures:

1. Getting a Library Card: Visit any GVPL branch with a piece of ID and proof of address (e.g., utility bill, rental agreement).
2. Online Access: Once registered, you can use your library card to access digital resources through the GVPL website.

Local Tips:

• The Central Branch (735 Broughton Street) is the largest and offers the most extensive resources.
• Check out the Library of Things, where you can borrow items like musical instruments, telescopes, and board games.

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4. Recreational Facilities

Victoria offers a variety of recreational facilities, including community centers, swimming pools, and sports fields.

Services Offered:

• Community Centers: Programs for fitness, arts, and social activities.
• Swimming Pools: Crystal Pool and Fitness Centre is the main public pool.
• Parks and Trails: Beacon Hill Park, Dallas Road Waterfront Trail, and others.
• Sports Facilities: Tennis courts, soccer fields, and ice rinks.

Costs:

• Drop-In Fees: $6–$8 for adults, $4–$6 for youth/seniors.
• Memberships: Monthly passes range from $50–$70 for adults, with discounts for families and seniors.
• Program Fees: Costs vary depending on the activity (e.g., yoga classes, art workshops).

Procedures:

1. Registering for Programs: Visit the City of Victoria’s Recreation Registration Portal or call the facility directly.
2. Memberships: Purchase memberships at the facility or online.
3. Booking Facilities: Sports fields and courts can be booked through the city’s website.

Local Tips:

• The Crystal Pool and Fitness Centre is undergoing redevelopment, so check for updates on availability.
• Many parks have free outdoor fitness equipment and picnic areas.

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Additional Local Considerations:

• Language Support: Most civic services in Victoria are offered in English, but translation services may be available upon request.
• Accessibility: The city prioritizes accessibility, with most facilities and services designed to accommodate individuals with disabilities.
• Sustainability: Victoria is a leader in environmental initiatives, so residents are encouraged to participate in programs like composting and active transportation.

By familiarizing yourself with these services, you’ll be well-equipped to navigate life in Victoria, whether you’re a new resident or a visitor. Let me know if you’d like more details about any specific service!