Victoria
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Civic Services
Sections
1. Waste Collection and Recycling
The City of Victoria provides waste management services, including garbage collection, organics (compost) collection, and recycling.
Services Offered:
- Garbage Collection: Residential garbage is collected bi-weekly.
- Organics Collection: Food scraps and yard waste are collected weekly.
- Recycling: Managed by Recycle BC, recycling is collected bi-weekly.
Costs:
- Waste collection fees are included in your property taxes if you own a home. For renters, these costs are typically included in your rent.
- The annual cost for waste collection services is approximately $200โ$300 per household, depending on the size of your garbage bin.
Procedures:
- Set Up Service: If you are a homeowner, waste collection services are automatically provided. If you are a new resident, contact the City of Victoria at 250-361-0448 to confirm your service.
- Garbage and Recycling Bins: The city provides bins for garbage, organics, and recycling. If you need a replacement or a different size, you can request one online or by phone.
- Schedules: Collection schedules vary by neighborhood. You can check your schedule using the Victoria Recollect App or the cityโs website.
Local Tips:
- Ensure bins are placed at the curb by 7:00 AM on collection day.
- The city has a Zero Waste Strategy, so composting and recycling are highly encouraged.
- Hazardous waste (e.g., batteries, electronics) must be taken to designated drop-off locations like the Hartland Landfill.
2. Public Transportation
Victoriaโs public transportation is managed by BC Transit, offering an affordable and eco-friendly way to get around the city and surrounding areas.
Services Offered:
- Bus Service: Extensive routes cover Victoria, Esquimalt, Saanich, and other nearby municipalities.
- HandyDART: A door-to-door service for individuals with disabilities.
- Bikes on Buses: All buses are equipped with bike racks.
Costs:
- Adult Fare: $2.50 per ride or $85 for a monthly pass.
- Youth Fare (18 and under): Free as of 2022.
- Seniors (65+): $2.50 per ride or $45 for a monthly pass.
- DayPass: $5 for unlimited travel in a single day.
Procedures:
- Paying for Rides: You can pay with exact cash on the bus or purchase a monthly pass at retailers like London Drugs or the BC Transit office.
- Youth Pass Registration: Youth aged 13โ18 must register for a free pass through the City of Victoriaโs website.
- HandyDART Registration: Apply online or call 250-727-7811 to register for HandyDART services.
Local Tips:
- Use the Transit App to plan your route and track buses in real time.
- Consider biking for short trips; Victoria is one of Canadaโs most bike-friendly cities, with dedicated bike lanes and bike parking.
3. Libraries
The Greater Victoria Public Library (GVPL) system provides free access to books, digital resources, and community programs.
Services Offered:
- Borrowing books, DVDs, and other materials.
- Free access to eBooks, audiobooks, and online learning platforms like LinkedIn Learning.
- Public computers, Wi-Fi, and printing services.
- Programs for children, teens, and adults (e.g., storytime, workshops).
Costs:
- Library Membership: Free for all residents of Greater Victoria.
- Printing/Copying: $0.25 per page for black-and-white, $0.50 for color.
- Late Fees: GVPL has eliminated late fees for most materials, but replacement costs apply for lost items.
Procedures:
- Getting a Library Card: Visit any GVPL branch with a piece of ID and proof of address (e.g., utility bill, rental agreement).
- Online Access: Once registered, you can use your library card to access digital resources through the GVPL website.
Local Tips:
- The Central Branch (735 Broughton Street) is the largest and offers the most extensive resources.
- Check out the Library of Things, where you can borrow items like musical instruments, telescopes, and board games.
4. Recreational Facilities
Victoria offers a variety of recreational facilities, including community centers, swimming pools, and sports fields.
Services Offered:
- Community Centers: Programs for fitness, arts, and social activities.
- Swimming Pools: Crystal Pool and Fitness Centre is the main public pool.
- Parks and Trails: Beacon Hill Park, Dallas Road Waterfront Trail, and others.
- Sports Facilities: Tennis courts, soccer fields, and ice rinks.
Costs:
- Drop-In Fees: $6โ$8 for adults, $4โ$6 for youth/seniors.
- Memberships: Monthly passes range from $50โ$70 for adults, with discounts for families and seniors.
- Program Fees: Costs vary depending on the activity (e.g., yoga classes, art workshops).
Procedures:
- Registering for Programs: Visit the City of Victoriaโs Recreation Registration Portal or call the facility directly.
- Memberships: Purchase memberships at the facility or online.
- Booking Facilities: Sports fields and courts can be booked through the cityโs website.
Local Tips:
- The Crystal Pool and Fitness Centre is undergoing redevelopment, so check for updates on availability.
- Many parks have free outdoor fitness equipment and picnic areas.
Additional Local Considerations:
- Language Support: Most civic services in Victoria are offered in English, but translation services may be available upon request.
- Accessibility: The city prioritizes accessibility, with most facilities and services designed to accommodate individuals with disabilities.
- Sustainability: Victoria is a leader in environmental initiatives, so residents are encouraged to participate in programs like composting and active transportation.
By familiarizing yourself with these services, youโll be well-equipped to navigate life in Victoria, whether youโre a new resident or a visitor. Let me know if youโd like more details about any specific service!