Guilin

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Emergency Services

Sections

1. Emergency Contact Numbers in Guilin

China has a standardized emergency number system, and the following numbers are applicable in Guilin:

  • Police (Public Security Bureau): 110
  • Fire Department: 119
  • Ambulance/Medical Emergency: 120
  • Traffic Accidents: 122

These numbers are toll-free and can be dialed from any phone, including mobile phones without a SIM card. Operators typically speak Mandarin, so having a Chinese-speaking person assist you can be helpful. Some operators may have limited English proficiency, especially in tourist-heavy areas like Guilin.


2. Police Services (Public Security Bureau)

The police in Guilin handle law enforcement, public safety, and assistance in emergencies such as theft, assault, or lost property.

What to Do in Case of an Emergency:

  1. Dial 110 to report the incident.
  2. Provide your location (use landmarks or nearby streets if you donโ€™t know the exact address).
  3. Describe the situation clearly and concisely.
  4. If you donโ€™t speak Mandarin, ask someone nearby to assist or use a translation app.

Local Considerations:

  • Police stations in Guilin are generally helpful to foreigners, especially in tourist areas. However, English-speaking officers may not always be available.
  • Always carry a copy of your passport and visa, as police may ask for identification.
  • If you lose your passport, report it to the nearest police station and obtain a loss report, which is required for replacement at your embassy or consulate.

Costs:

  • Police assistance is free of charge.

Contact Information:

  • Guilin Public Security Bureau (Main Office):
    Address: 1 Zhongshan Middle Road, Xiangshan District, Guilin
    Phone: +86 773 282 6110

3. Fire Services

The fire department in Guilin responds to fires, rescues, and other emergencies involving hazardous materials or accidents.

What to Do in Case of a Fire:

  1. Dial 119 to report the fire.
  2. Provide your location and describe the nature of the fire (e.g., building fire, forest fire, etc.).
  3. Evacuate the area immediately and follow instructions from authorities.

Local Considerations:

  • Fire safety standards in older buildings or rural areas may not meet international standards. Be cautious and familiarize yourself with fire exits in hotels or public spaces.
  • Smoking is prohibited in many public areas, and violations can result in fines.

Costs:

  • Firefighting services are free of charge.

4. Medical Emergency Services

Guilin has several hospitals and clinics equipped to handle medical emergencies. Ambulance services are available by dialing 120.

What to Do in a Medical Emergency:

  1. Dial 120 for an ambulance.
  2. Provide your location and describe the medical issue.
  3. If possible, go directly to the nearest hospital for faster assistance.

Hospitals in Guilin:

  1. Guilin People's Hospital (ๆก‚ๆž—ๅธ‚ไบบๆฐ‘ๅŒป้™ข):
    Address: 12 Wenming Road, Xiangshan District, Guilin
    Phone: +86 773 282 5501
    Notes: This is a major hospital with emergency services and some English-speaking staff.

  2. Guilin Medical University Affiliated Hospital (ๆก‚ๆž—ๅŒปๅญฆ้™ข้™„ๅฑžๅŒป้™ข):
    Address: 15 Lequn Road, Xiangshan District, Guilin
    Phone: +86 773 282 5555
    Notes: Known for its advanced medical facilities and specialists.

  3. Guilin Traditional Chinese Medicine Hospital (ๆก‚ๆž—ๅธ‚ไธญๅŒป้™ข):
    Address: 2 Zhongshan South Road, Xiangshan District, Guilin
    Phone: +86 773 383 0000
    Notes: Offers both Western and traditional Chinese medicine treatments.

Costs:

  • Ambulance services typically cost ยฅ50โ€“ยฅ100 (approx. $7โ€“$14 USD), depending on the distance.
  • Emergency treatment costs vary but are generally affordable compared to Western countries. Payment is often required upfront, so carry cash or a Chinese bank card.
  • Travel insurance is highly recommended for visitors to cover medical expenses.

Local Considerations:

  • English-speaking medical staff may be limited, so bring a Chinese-speaking friend or use a translation app.
  • Pharmacies (่ฏๅบ—, yaodian) are widely available for minor ailments, but prescription medications may require a doctorโ€™s visit.

5. Traffic Accidents

Traffic accidents are relatively common in China due to the high volume of vehicles and scooters. If you are involved in or witness a traffic accident, dial 122.

What to Do in a Traffic Accident:

  1. Call 122 to report the accident.
  2. Do not move your vehicle unless instructed by the police.
  3. Exchange contact and insurance information with the other party involved.
  4. If injuries are involved, call 120 for medical assistance.

Local Considerations:

  • Driving in Guilin requires a Chinese driverโ€™s license. International Driving Permits (IDPs) are not valid in China.
  • Be cautious as traffic rules may not always be strictly followed, especially by scooters and bicycles.

Costs:

  • Police assistance for traffic accidents is free, but you may need to pay for vehicle towing or repairs.

6. General Tips for Emergencies in Guilin

  • Language Barrier: English is not widely spoken in Guilin, so learning basic Mandarin phrases or using a translation app can be very helpful.
  • WeChat: This app is widely used in China and can be a lifesaver. Use it to contact locals, share your location, or call for help.
  • Cultural Sensitivity: Chinese people are generally helpful to foreigners, but itโ€™s important to remain calm and polite in emergencies.
  • Travel Insurance: Ensure you have comprehensive travel insurance that covers medical emergencies, accidents, and theft.

7. Non-Emergency Assistance

For non-urgent issues, you can contact the following:

  • Tourist Hotline: 12301 (for travel-related inquiries and assistance)
  • Guilin Foreign Affairs Office:
    Address: 1 Zhongshan Middle Road, Xiangshan District, Guilin
    Phone: +86 773 282 5500

By familiarizing yourself with these emergency services and procedures, you can navigate Guilin with greater confidence and safety. If you have further questions or need additional details, feel free to ask!