Bordeaux

💡

Utilities

Sections

1. Electricity

Providers:

  • The primary electricity provider in Bordeaux (and across France) is EDF (Électricité de France), but there are also alternative providers like Engie, TotalEnergies, and Iberdrola.
  • The electricity market in France is deregulated, so you can choose your provider based on your needs and budget.

Costs:

  • Electricity is billed based on consumption (measured in kWh) and the type of contract you choose.
  • Average cost: €0.20–€0.25 per kWh.
  • Monthly bills for a small apartment typically range from €50 to €100, depending on usage and the season (higher in winter due to heating).

How to Set Up:

  1. Contact a provider: You can call or visit the provider’s website to set up a contract.
  2. Provide documentation:
    • Proof of identity (passport or residence permit).
    • Proof of address (rental agreement or property deed).
    • Bank account details (RIB - Relevé d’Identité Bancaire) for direct debit payments.
    • The meter number (POD number) or the previous tenant’s customer reference number (if available).
  3. Meter reading: The provider may request a meter reading or send a technician to activate the service.

Local Tips:

  • Consider opting for a "Heures Pleines/Heures Creuses" (Peak/Off-Peak) tariff to save money by using electricity during off-peak hours (usually at night).
  • If you’re renting, check with your landlord or previous tenant about the current provider to avoid delays in activation.

2. Water

Provider:

  • Water services in Bordeaux are managed by Eau Bordeaux Métropole, the local water authority.

Costs:

  • Water is billed based on consumption (measured in cubic meters).
  • Average cost: €3–€4 per cubic meter.
  • Monthly bills for a small household typically range from €20 to €40.

How to Set Up:

  1. Contact Eau Bordeaux Métropole:
    • Visit their website or call their customer service to open an account.
  2. Provide documentation:
    • Proof of identity.
    • Proof of address.
    • Bank account details (RIB).
    • Meter reading (if applicable).
  3. Activation: The water service is usually already active in most properties. You’ll just need to transfer the account to your name.

Local Tips:

  • Bordeaux has high-quality tap water, so there’s no need to buy bottled water.
  • Be mindful of water usage, as overconsumption can lead to higher bills.

3. Gas

Providers:

  • The main gas provider is Engie, but other providers like EDF, TotalEnergies, and Eni also operate in Bordeaux.
  • Gas is commonly used for heating, hot water, and cooking.

Costs:

  • Gas is billed based on consumption (measured in kWh).
  • Average cost: €0.07–€0.10 per kWh.
  • Monthly bills for a small apartment typically range from €30 to €80, depending on usage and the season.

How to Set Up:

  1. Contact a provider: Choose a provider and set up a contract.
  2. Provide documentation:
    • Proof of identity.
    • Proof of address.
    • Bank account details (RIB).
    • Meter number or previous tenant’s customer reference number.
  3. Meter reading: A technician may visit to activate the service or check the meter.

Local Tips:

  • If your property uses gas for heating, consider a dual electricity and gas contract with the same provider for potential discounts.
  • Ensure your gas appliances are regularly maintained for safety and efficiency.

4. Waste Management

Provider:

  • Waste collection and recycling services are managed by Bordeaux Métropole.

Costs:

  • Waste management fees are included in your local property tax (taxe foncière) or rental charges (charges locatives) if you’re renting.
  • The cost varies depending on the property size and location.

How It Works:

  • Household waste: Collected weekly. Use the designated bins provided by the city.
  • Recycling: Separate bins are provided for paper, plastic, glass, and metal. Recycling is collected on specific days.
  • Bulky waste: You can schedule a pickup for large items (e.g., furniture) by contacting Bordeaux Métropole.
  • Composting: The city encourages composting and provides compost bins upon request.

Local Tips:

  • Check the waste collection schedule for your neighborhood on the Bordeaux Métropole website.
  • Improper sorting of waste can result in fines, so follow the guidelines carefully.

5. Internet and Telecommunications

Providers:

  • Major internet providers in Bordeaux include Orange, SFR, Bouygues Telecom, and Free.
  • Most providers offer bundled packages that include internet, TV, and phone services.

Costs:

  • Internet-only plans: €20–€40 per month.
  • Bundled packages (internet, TV, phone): €30–€60 per month.
  • Fiber-optic internet is widely available in Bordeaux and offers faster speeds.

How to Set Up:

  1. Choose a provider: Compare plans online or visit a provider’s store.
  2. Provide documentation:
    • Proof of identity.
    • Proof of address.
    • Bank account details (RIB).
  3. Installation: A technician may need to visit your home to install the equipment and activate the service.

Local Tips:

  • Check if your building is fiber-ready before signing up for a fiber-optic plan.
  • Look for promotional offers, especially for new customers, as providers often offer discounts or free months.

General Tips for Utilities in Bordeaux:

  1. Bank Account (RIB): Most utility providers require a French bank account for direct debit payments. Open a bank account as soon as possible after arriving.
  2. Language: Most customer service is conducted in French. If you’re not fluent, consider using translation tools or asking a French-speaking friend for assistance.
  3. Energy Efficiency: Bordeaux has a temperate climate, but winters can be chilly. Insulate your home and use energy-efficient appliances to reduce costs.
  4. Eco-Friendly Practices: Bordeaux is an environmentally conscious city. Participate in recycling programs and consider using renewable energy options offered by some providers.

By following this guide, you’ll be well-prepared to set up and manage your utilities in Bordeaux. If you need further assistance, don’t hesitate to contact the respective providers or local authorities. Bon séjour à Bordeaux!