Leipzig

🚨

Emergency Numbers

Essential emergency numbers for health, police, and fire services in Leipzig.

Sections

Emergency Numbers in Leipzig, Germany

Germany has a well-organized emergency response system, and Leipzig, as a major city, is no exception. Below are the key emergency numbers you need to know:

1. General Emergency Number (Police, Fire, and Medical): 112

  • Purpose: This is the European-wide emergency number for life-threatening situations, such as medical emergencies, fires, or crimes in progress.
  • Availability: 24/7, free of charge.
  • Languages: Operators typically speak German, but many are trained to handle calls in English and other major European languages.
  • Procedure:
    1. Dial 112 from any phone (landline, mobile, or public phone).
    2. Clearly state your location, the nature of the emergency, and any relevant details (e.g., number of people involved, injuries, or hazards).
    3. Stay on the line until the operator confirms they have all the necessary information.

2. Police Emergency Number: 110

  • Purpose: Use this number to report crimes, suspicious activities, or situations requiring immediate police intervention (e.g., theft, assault, or vandalism).
  • Availability: 24/7, free of charge.
  • Languages: German is the primary language, but English-speaking operators are often available.
  • Procedure:
    1. Dial 110 from any phone.
    2. Provide your location and a brief description of the situation.
    3. Follow the operator’s instructions and stay on the line if needed.

3. Non-Emergency Medical Assistance: 116 117

  • Purpose: This number connects you to the on-call medical service for non-life-threatening health issues outside of regular doctor hours (e.g., evenings, weekends, and holidays).
  • Availability: 24/7, free of charge.
  • Languages: Primarily German, but some operators may speak English.
  • Procedure:
    1. Dial 116 117.
    2. Explain your symptoms and location.
    3. You may be directed to an on-call doctor, a nearby clinic, or receive advice over the phone.

4. Poison Control Center: +49 361 730 730

  • Purpose: For cases of poisoning or suspected poisoning (e.g., ingestion of harmful substances, chemical exposure).
  • Availability: 24/7, free of charge.
  • Languages: German, with limited English support.
  • Procedure:
    1. Call the number and describe the substance involved, the affected person’s symptoms, and your location.
    2. Follow the advice provided by the poison control specialist.

5. Leipzig City Emergency Services (Local Fire Department): 112

  • Purpose: For fire-related emergencies or rescue operations.
  • Availability: 24/7, free of charge.
  • Languages: German, with some English-speaking operators.
  • Procedure:
    1. Dial 112.
    2. Provide your location and describe the fire or rescue situation.
    3. Evacuate the area if necessary and wait for emergency responders.

Associated Costs

  • Emergency Calls: All emergency calls (112, 110, 116 117) are free of charge, even from mobile phones without credit or a SIM card.
  • Emergency Medical Services (Ambulance):
    • Ambulance transport is generally covered by health insurance if deemed medically necessary.
    • If you are uninsured, expect to pay approximately €200–€500 for ambulance services, depending on the distance and level of care provided.
  • Non-Emergency Medical Services: Visits to on-call doctors or clinics may require a co-payment (usually €10–€20) if you are uninsured or using private insurance.

Practical Tips and Local Considerations

  1. Know Your Location: Always be aware of your address or nearby landmarks. Emergency responders rely on accurate location details to reach you quickly.
  2. Language Barrier: If you don’t speak German, start the call by asking, β€œDo you speak English?” Most operators will try to assist or transfer you to someone who can.
  3. Public Phones: Public payphones are rare in Leipzig, but emergency calls can be made from them without coins or a card.
  4. Mobile Phones: You can call emergency numbers even if your phone is locked, has no credit, or lacks a SIM card.
  5. Health Insurance: Ensure you have valid health insurance (public or private) to avoid high medical costs. EU citizens can use their European Health Insurance Card (EHIC) for coverage.
  6. Emergency Apps: Consider downloading apps like NINA (Germany’s official emergency alert app) or Katwarn, which provide real-time alerts for emergencies like severe weather, fires, or other hazards.
  7. Cultural Note: Germans value efficiency and directness. When calling emergency services, stay calm, provide concise information, and avoid unnecessary details.
  8. Reporting Non-Urgent Crimes: For non-urgent police matters (e.g., lost property or minor theft), visit the nearest police station or use the online reporting system available on the Sachsen Police website.

Key Addresses and Resources in Leipzig

  • Leipzig Police Headquarters: Dimitroffstraße 1, 04107 Leipzig. Phone: +49 341 9660.
  • University Hospital Leipzig (UniversitΓ€tsklinikum Leipzig): Liebigstraße 20, 04103 Leipzig. Phone: +49 341 9710.
  • Leipzig Fire Department Headquarters: Goerdelerring 5, 04109 Leipzig. Phone: +49 341 1230.

By familiarizing yourself with these emergency numbers and procedures, you’ll be well-prepared to handle any urgent situation during your time in Leipzig. Stay safe!