Global Major Cities Guide

Options for getting connected in Leipzig, including advice on internet service providers, mobile data, and public Wi-Fi.

Sections

1. Types of Internet Services Available in Leipzig

Leipzig, like most German cities, offers a variety of internet services to suit different needs. These include:

DSL (Digital Subscriber Line): Widely available and reliable, with speeds ranging from 16 Mbps to 250 Mbps.
Cable Internet: Faster than DSL in many cases, with speeds up to 1 Gbps. Requires a cable TV connection.
Fiber Optic (Glasfaser): The fastest option, with speeds up to 1 Gbps or more. Availability is growing but may not yet cover all areas of Leipzig.
Mobile Internet (4G/5G): A good option for on-the-go connectivity or as a backup. 5G is increasingly available in Leipzig.
Satellite Internet: Suitable for rural areas outside Leipzig where other options may be limited, though it tends to be slower and more expensive.

2. Major Internet Providers in Leipzig

Several providers operate in Leipzig, offering a range of plans and services. The most prominent ones include:

Telekom (Deutsche Telekom):
- Germany’s largest provider, offering DSL, fiber, and mobile internet.
- Speeds: Up to 1 Gbps (fiber).
- Known for reliable service but slightly higher prices.
Vodafone:
- Offers cable, DSL, and mobile internet.
- Speeds: Up to 1 Gbps (cable).
- Competitive pricing and good coverage.
1&1:
- Focuses on DSL and fiber connections.
- Speeds: Up to 1 Gbps.
- Often offers attractive deals for new customers.
o2:
- Provides DSL, fiber, and mobile internet.
- Speeds: Up to 250 Mbps (DSL) and 1 Gbps (fiber).
- Affordable plans but customer service can be inconsistent.
PYUR:
- A regional provider specializing in cable internet.
- Speeds: Up to 1 Gbps.
- Popular in Leipzig for its competitive pricing.
EWE or Local Fiber Providers:
- Smaller providers may offer fiber in specific neighborhoods.

3. Average Costs for Internet Services

The cost of internet in Leipzig depends on the type of connection and speed. Here’s a general breakdown:

DSL: €25–€40 per month for speeds between 50–250 Mbps.
Cable: €30–€50 per month for speeds up to 1 Gbps.
Fiber: €40–€60 per month for speeds up to 1 Gbps.
Mobile Data Plans: €10–€30 per month for 5–20 GB of data; unlimited plans cost around €40–€60.
Installation Fees: One-time fees of €50–€100 may apply, though some providers waive this for new customers.

4. How to Set Up an Internet Connection

Setting up an internet connection in Leipzig involves the following steps:

Check Availability:
- Use the provider’s website to check which services are available at your address. Fiber and cable availability can vary by neighborhood.
Choose a Provider and Plan:
- Compare plans based on speed, cost, and contract length. Most contracts are for 24 months, but some providers offer flexible, month-to-month options.
Sign a Contract:
- Contracts can be signed online, in-store, or over the phone. You’ll need:
  - A valid ID (passport or residence permit for non-EU citizens).
  - Proof of address (e.g., rental agreement or registration certificate, called "Anmeldung").
  - Bank account details for direct debit payments.
Receive Equipment:
- The provider will send you a router/modem by mail. Some plans include the router for free, while others charge a rental fee (around €5–€10 per month).
Installation:
- For DSL and fiber, a technician may need to visit your home to activate the connection. This is usually scheduled within 1–2 weeks of signing the contract.
- Cable internet often requires no technician if the infrastructure is already in place.
Activate the Service:
- Follow the instructions provided with the router to set up your connection. Customer support is available if you encounter issues.

5. Mobile Data Options

Mobile internet is a convenient option for staying connected in Leipzig. Here’s what you need to know:

Major Mobile Providers:
- Telekom, Vodafone, and o2 dominate the market, offering 4G and 5G coverage.
- Discount providers like Aldi Talk, Congstar, and Lebara use the major networks and offer cheaper prepaid plans.
Prepaid SIM Cards:
- Available at supermarkets, electronics stores, and provider shops.
- Costs: €10–€20 for a starter pack, with data plans starting at €5 for 1–3 GB.
- Registration: You’ll need to show your ID and proof of address to activate the SIM card.
Postpaid Plans:
- Require a contract (usually 24 months) and a German bank account.
- Unlimited data plans cost around €40–€60 per month.

6. Public Wi-Fi Availability

Leipzig offers several options for free or low-cost public Wi-Fi:

City Wi-Fi:
- Leipzig provides free Wi-Fi in many public areas, including the city center, train stations, and libraries. Look for networks like “Leipzig Free Wi-Fi.”
Cafés and Restaurants:
- Many establishments offer free Wi-Fi to customers. You may need to ask for the password.
Co-Working Spaces:
- Popular among remote workers, these spaces provide high-speed internet for a daily or monthly fee.
Hotels and Hostels:
- Most accommodations include free Wi-Fi, though speeds can vary.

7. Local Tips and Considerations

Contract Lengths:
- Be aware that most internet contracts in Germany are for 24 months. Early termination can be difficult and may incur fees. If you’re staying short-term, look for month-to-month plans.
Speed vs. Reality:
- Advertised speeds are “up to” and may vary depending on your location and network traffic. Check reviews for your provider to gauge reliability.
Language Barrier:
- Many providers’ websites and customer service lines are in German. If you’re not fluent, consider asking a German-speaking friend for help or using translation tools.
Router Compatibility:
- If you already own a router, check if it’s compatible with your chosen provider. German ISPs often lock their services to specific models.
Data Privacy:
- Germany has strict data protection laws (GDPR). Public Wi-Fi networks may require you to accept terms of use before connecting.
Internet Speed Tests:
- Use tools like Speedtest.net to verify your connection speed. If it’s significantly lower than promised, contact your provider.

By following this guide, you’ll be well-equipped to set up and maintain a reliable internet connection in Leipzig, Germany. If you have any further questions or need assistance, feel free to ask!

Leipzig

Internet and Connectivity