Munich

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Public Telephones

Information about public telephone booths and how to use them in case of emergencies or convenience.

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Public Telephones in Munich, Germany: A Comprehensive Guide

Public telephones, while less commonly used in the age of mobile phones, are still available in Munich, Germany, and can be a useful resource for visitors and immigrants who may not have immediate access to a mobile device or local SIM card. Below is a detailed guide to help you understand their availability, costs, usage, and other relevant considerations.

1. Availability of Public Telephones in Munich

  • Locations: Public telephones in Munich are primarily found in high-traffic areas such as:
    • Train stations (e.g., Munich Hauptbahnhof - the central train station)
    • Bus terminals
    • Airports (e.g., Munich Airport)
    • Tourist hotspots (e.g., Marienplatz, Karlsplatz/Stachus)
    • Shopping centers and public squares
    • Some residential neighborhoods and near post offices
  • Decline in Numbers: Due to the widespread use of mobile phones, the number of public telephones has significantly decreased in recent years. However, Deutsche Telekom (Germany's main telecommunications provider) still maintains a network of public payphones in urban areas like Munich.

2. Costs of Using Public Telephones

  • Call Rates:
    • Local Calls: Typically start at €0.10 per minute.
    • National Calls: Around €0.20–€0.30 per minute.
    • International Calls: Rates vary depending on the country but can range from €0.50 to €1.50 per minute.
  • Minimum Charge: Most public telephones require a minimum deposit of €0.10 to initiate a call.
  • Payment Methods:
    • Coins: Most public telephones accept coins (e.g., €0.10, €0.20, €0.50, €1, and €2 denominations).
    • Phone Cards: Prepaid phone cards (available at kiosks, post offices, and convenience stores) can be used for calls. These cards often offer better rates for international calls.
    • Credit/Debit Cards: Some modern public telephones accept credit or debit cards, but this is less common.

3. How to Use Public Telephones

  • Step-by-Step Instructions:
    1. Locate a Public Telephone: Look for the distinctive pink or gray booths or wall-mounted units marked with the Deutsche Telekom logo.
    2. Check Payment Options: Determine whether the phone accepts coins, cards, or both.
    3. Insert Payment:
      • For coins: Insert the required amount to start the call.
      • For phone cards: Insert the card into the slot and follow the on-screen instructions.
      • For credit/debit cards: Swipe or insert your card if the machine supports it.
    4. Dial the Number:
      • For local calls: Dial the local number directly.
      • For national calls: Dial the area code (with a leading "0") followed by the number.
      • For international calls: Dial "00" (Germany’s international access code), followed by the country code, area code (without the leading "0"), and the phone number.
    5. End the Call: Hang up the receiver to end the call. If you used coins, any unused balance will be returned in the coin slot.

4. Local Considerations and Tips

  • Language on Payphones: Instructions on public telephones are usually in German, but many also offer English as an option. Look for a language selection button or menu.
  • Emergency Calls: Public telephones can be used to make free emergency calls. Dial:
    • 110 for police
    • 112 for fire brigade or medical emergencies
  • Phone Cards for Tourists:
    • If you plan to make multiple calls, consider purchasing a prepaid phone card. These are available at newsstands, post offices, and convenience stores, and they often provide better rates for international calls.
    • Some cards also allow you to use public telephones without needing coins.
  • Mobile Alternatives: If you have a smartphone, consider using apps like Skype, WhatsApp, or Google Voice for international calls, as these are often cheaper than using public telephones.
  • Wi-Fi Availability: Munich has widespread Wi-Fi coverage in public areas, cafes, and hotels, which can be a more convenient option for communication.
  • Cultural Note: Germans value privacy and quiet in public spaces. If you use a public telephone in a busy area, try to keep your voice low and avoid long conversations.

5. Accessibility

  • Wheelchair Accessibility: Many public telephones in Munich are designed to be accessible to wheelchair users. Look for booths or units installed at a lower height.
  • Hearing Impairments: Some public telephones are equipped with volume control or text-based communication options for individuals with hearing impairments.

6. Alternatives to Public Telephones

  • SIM Cards for Visitors:
    • If you plan to stay in Munich for an extended period, consider purchasing a local SIM card. Providers like Telekom, Vodafone, and O2 offer prepaid plans with affordable rates for calls, texts, and data.
    • SIM cards can be purchased at mobile phone stores, electronics shops, or supermarkets.
  • Hotel Phones: Many hotels in Munich offer telephones in guest rooms, though these can be more expensive than public telephones.
  • Internet Cafes: While less common, some internet cafes in Munich still provide phone services for international calls.

7. Final Tips

  • Check the Phone’s Condition: Some public telephones may be out of service due to vandalism or lack of maintenance. Look for a green light or a message on the screen indicating that the phone is operational.
  • Keep Small Change: If you plan to use public telephones, carry a few coins in €0.10, €0.20, and €0.50 denominations, as these are commonly required.
  • Plan Ahead: If you anticipate needing to make a call, locate a public telephone in advance, especially if you are in a less populated area where they may be harder to find.

By understanding the availability, costs, and usage of public telephones in Munich, you can ensure that you stay connected during your visit or transition to the city. While public telephones are not as prevalent as they once were, they remain a reliable option for communication in certain situations.