Nuremberg

1. Emergency Services in Nuremberg

Germany has a robust emergency response system, and Nuremberg is no exception. The city is well-equipped to handle emergencies efficiently.

Emergency Numbers

• 112: For medical emergencies, fire, and life-threatening situations. This is a Europe-wide emergency number and is free of charge.
• 110: For police assistance in case of crimes, theft, or other non-medical emergencies.

Both numbers are available 24/7 and can be dialed from any phone, including mobile phones without a SIM card.

Language Support

Operators typically speak German, but many are trained to handle calls in English. If you don’t speak German, clearly state your language preference (e.g., "English, please").

Fire Services

The Nuremberg Fire Department (Berufsfeuerwehr Nürnberg) is highly professional and responds to fires, accidents, and hazardous situations. They also assist in rescue operations.

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2. Police Assistance

The police in Nuremberg are approachable, professional, and efficient. They are responsible for maintaining public order, investigating crimes, and assisting residents and visitors.

Contacting the Police

• Dial 110 for immediate police assistance.
• For non-emergency situations (e.g., reporting lost items or minor incidents), visit the nearest police station or call the non-emergency police line at +49 911 2112-0.

Police Stations in Nuremberg

• Hauptbahnhof Police Station: Located near the main train station (Hauptbahnhof), this is a convenient point for tourists.
  • Address: Bahnhofsplatz 9, 90443 Nürnberg
  • Phone: +49 911 2112-0
• Police Headquarters (Polizeipräsidium Mittelfranken): The central police office for the region.
  • Address: Jakobsplatz 5, 90402 Nürnberg
  • Phone: +49 911 2112-3333

Cultural Considerations

• Police officers are generally polite and professional. If approached by the police, remain calm and cooperative.
• Always carry identification (passport or ID card) as it is required by law in Germany.

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3. Healthcare in Emergencies

Nuremberg has excellent healthcare facilities, including hospitals and clinics that provide emergency medical care.

Emergency Medical Services (EMS)

• Dial 112 for an ambulance in case of a medical emergency.
• Ambulances are dispatched quickly and staffed with trained paramedics and emergency doctors.

Hospitals with Emergency Departments

1. Klinikum Nürnberg Nord (Nuremberg North Hospital)
   • Address: Prof.-Ernst-Nathan-Str. 1, 90419 Nürnberg
   • Phone: +49 911 398-0
   • This is one of the largest hospitals in the region and has a 24/7 emergency department.
2. Klinikum Nürnberg Süd (Nuremberg South Hospital)
   • Address: Breslauer Str. 201, 90471 Nürnberg
   • Phone: +49 911 398-0
   • Another major hospital with comprehensive emergency services.

Pharmacies (Apotheken)

• Pharmacies are widely available, and some operate 24/7 on a rotating basis. Look for the "Notdienst" (emergency service) sign or check the nearest pharmacy for details.
• You can find the nearest open pharmacy by visiting www.aponet.de or calling +49 228 76 76 00.

Costs

• Emergency medical care is not free unless you have health insurance.
  • EU Citizens: Present your European Health Insurance Card (EHIC) for coverage.
  • Non-EU Citizens: Ensure you have travel insurance or be prepared to pay out-of-pocket. Costs for emergency care can range from €50 to several hundred euros, depending on the treatment.

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4. Local Safety Tips

Nuremberg is generally a safe city, but as with any urban area, it’s wise to take precautions.

General Safety

• Pickpocketing: Be cautious in crowded areas like the Hauptbahnhof (main train station), markets, and tourist attractions (e.g., Nuremberg Castle, Christkindlesmarkt).
• Night Safety: The city center is safe at night, but avoid poorly lit or deserted areas, especially in the outskirts.
• Public Transport: Trams, buses, and trains are safe and monitored by security personnel. Always validate your ticket to avoid fines.

Cultural Considerations

• Germans value privacy and order. Avoid loud or disruptive behavior in public spaces.
• Jaywalking is frowned upon and can result in fines.
• Drinking alcohol in public is legal, but excessive drunkenness is not tolerated.

Seasonal Safety

• During the Christkindlesmarkt (Christmas Market), the city becomes very crowded. Keep an eye on your belongings and avoid carrying large amounts of cash.
• In winter, sidewalks can be icy. Wear appropriate footwear to prevent slips and falls.

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5. Costs and Procedures

Emergency Services

• Calling 112 or 110 is free of charge.
• Ambulance services may incur a fee if you are uninsured, typically ranging from €200 to €500.

Police Assistance

• Reporting a crime or seeking police help is free.
• If you lose your passport, report it to the police and your embassy. The police will issue a loss report (Verlustanzeige), which is often required for replacement documents.

Healthcare

• Emergency treatment costs depend on your insurance status. Always carry proof of insurance.
• Pharmacies may charge €5–€10 for over-the-counter medications.

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6. Specific Local Considerations

• Tourist Information Centers: Staff can assist with safety concerns and direct you to the nearest police station or hospital.
  • Address: Königstraße 93, 90402 Nürnberg
  • Phone: +49 911 2336-0
• Consulates and Embassies: If you lose your passport or need consular assistance, contact your country’s embassy or consulate. The nearest consulates are often in Munich.

Lost and Found

• If you lose something in public transport or public spaces, contact the Lost and Found Office (Fundbüro).
  • Address: Innerer Laufer Platz 3, 90403 Nürnberg
  • Phone: +49 911 231-2400

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7. Summary

Nuremberg is a safe and welcoming city with excellent emergency services and healthcare facilities. By familiarizing yourself with the emergency numbers, local procedures, and cultural norms, you can navigate the city confidently and enjoy your stay. Always carry identification, have travel insurance, and take basic precautions to ensure a safe and pleasant experience.