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Immigration Offices and Services

Information on the locations and services provided by immigration offices across Indonesia.

Sections

Immigration Offices and Services in Indonesia

Overview

Indonesia's immigration system is managed by the Directorate General of Immigration under the Ministry of Law and Human Rights. Immigration offices are located in major cities and regions across the country, providing services for visa applications, residency permits, and other immigration-related matters.

Types of Immigration Services

  1. Visa Services

    • Tourist Visa: Valid for 30 days, extendable once for another 30 days.
    • Visa on Arrival (VoA): Available for citizens of certain countries, valid for 30 days, extendable for another 30 days.
    • Social-Cultural Visa: Valid for 60 days, extendable up to 6 months.
    • Business Visa: For business-related activities, valid for 60 days, extendable.

  2. Residency Permits

    • Temporary Stay Permit (KITAS): For expatriates working or living in Indonesia, valid for 1 year, renewable.
    • Permanent Stay Permit (KITAP): For long-term residents, valid for 5 years, renewable.

  3. Other Services

    • Passport Services: Issuance and renewal of Indonesian passports.
    • Overstay Penalties: Fines for overstaying visas, typically IDR 1,000,000 per day.

Standard Procedures

  1. Visa Application

    • Submit application form and required documents (passport, photos, proof of funds, etc.) at the nearest Indonesian embassy or consulate or online for certain visas.
    • Pay the visa fee (varies by visa type).

  2. Residency Permit Application

    • Obtain a sponsor (for KITAS/KITAP) from an Indonesian company or individual.
    • Submit application with required documents (sponsor letter, passport, photos, etc.) to the local immigration office.
    • Pay the applicable fees.

  3. Extensions

    • Apply for extensions at the local immigration office before the current visa expires.
    • Provide necessary documentation and pay the extension fee.

General Costs

  • Visa Fees:
    • Tourist Visa: Approximately IDR 500,000 - IDR 1,000,000.
    • VoA: IDR 500,000.
    • Social-Cultural Visa: IDR 1,000,000.
    • Business Visa: IDR 1,000,000.
  • KITAS: Approximately IDR 3,000,000 - IDR 5,000,000.
  • KITAP: Approximately IDR 6,000,000 - IDR 10,000,000.
  • Extension Fees: Varies by visa type, generally around IDR 500,000 - IDR 1,000,000.

Relevant National Regulations

  • Immigration Law No. 6 of 2011 governs all immigration matters.
  • Overstay regulations are strictly enforced; fines and potential deportation may apply.
  • Work permits are required for foreign nationals wishing to work in Indonesia.

Country-Specific Considerations

  • Cultural Sensitivity: Respect local customs and traditions, especially in rural areas.
  • Language: Bahasa Indonesia is the official language; knowledge of basic phrases can be helpful.
  • Documentation: Always carry copies of important documents (passport, visa, etc.) while traveling.

Key Immigration Offices

  • Jakarta: Main immigration office located in Central Jakarta.
  • Bali: Immigration office in Denpasar for tourists and expatriates.
  • Surabaya: Immigration services available in East Java.
  • Medan: Immigration office serving North Sumatra.

Contact Information

This structured guide provides essential information for navigating immigration services in Indonesia, ensuring visitors and immigrants are well-informed about the processes and regulations.