Balikpapan

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Emergency Services

Sections

Emergency Services in Balikpapan, Indonesia

1. Police Services

  • Contact Number: 110 (emergency line)
  • Local Police Station:
    • Polres Balikpapan
    • Address: Jl. Jend. Sudirman No.1, Klandasan Ulu, Balikpapan
    • Phone: +62 542 721 111
  • Procedure:
    • In case of an emergency, dial 110 for immediate police assistance.
    • For non-emergencies, visit the local police station or call the provided number.
  • Cultural Considerations:
    • Approach police officers respectfully. It is common to greet them politely before stating your issue.

2. Fire Services

  • Contact Number: 113 (emergency line)
  • Local Fire Station:
    • Dinas Pemadam Kebakaran Balikpapan
    • Address: Jl. Soekarno Hatta No.1, Balikpapan
    • Phone: +62 542 721 222
  • Procedure:
    • Dial 113 for fire emergencies.
    • Provide clear information about the location and nature of the fire.
  • Cultural Considerations:
    • Be calm and clear when communicating the emergency. Local responders may appreciate concise information.

3. Medical Services

  • Emergency Medical Services (Ambulance):
    • Contact Number: 118
  • Local Hospitals:
    • RSUD Balikpapan (Public Hospital)
      • Address: Jl. Jend. Sudirman No.1, Balikpapan
      • Phone: +62 542 721 111
    • RS Pertamina Balikpapan (Private Hospital)
      • Address: Jl. Soekarno Hatta, Balikpapan
      • Phone: +62 542 733 333
  • Procedure:
    • Dial 118 for ambulance services.
    • For hospital visits, itโ€™s advisable to have identification and any relevant medical history.
  • Costs:
    • Public hospitals may offer lower costs, but private hospitals provide faster service and better facilities, often at a higher price.
  • Cultural Considerations:
    • Medical staff may speak limited English; having a local speaker can be helpful. Always be polite and patient.

4. General Safety Tips

  • Local Emergency Numbers: Always keep a list of local emergency numbers handy.
  • Language Barrier: Basic knowledge of Bahasa Indonesia can be beneficial. Common phrases include:
    • "Tolong!" (Help!)
    • "Di mana?" (Where?)
  • Documentation: Carry copies of important documents (passport, insurance) in case of emergencies.
  • Community Engagement: Building relationships with locals can provide additional support and information in emergencies.

5. Additional Resources

  • Local Government Website: Check for updates on emergency services and safety protocols.
  • Expat Communities: Engage with local expat groups for shared experiences and advice on navigating emergencies.

Stay informed and prepared to ensure your safety and security while in Balikpapan.