Balikpapan

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Utilities and Services

Sections

Utilities and Services in Balikpapan, Indonesia

1. Electricity

  • Provider: PT PLN (Persero) is the main electricity provider.
  • Cost: Rates vary based on usage and type of connection. As of 2023, residential rates range from IDR 1,500 to IDR 2,500 per kWh.
  • Setup Procedure:
    • Visit the nearest PLN office with required documents (ID, proof of residence).
    • Fill out an application form and pay a connection fee.
  • Payment Methods:
    • Monthly bills can be paid at PLN offices, banks, or via online banking and mobile apps.
  • Local Considerations: Power outages can occur, especially during heavy rains. Consider investing in a generator or UPS for backup.

2. Water Supply

  • Provider: PDAM (Perusahaan Daerah Air Minum) Balikpapan.
  • Cost: Monthly water bills typically range from IDR 50,000 to IDR 200,000, depending on usage.
  • Setup Procedure:
    • Apply at the PDAM office with necessary documents (ID, proof of residence).
    • Pay a connection fee and deposit.
  • Payment Methods: Payments can be made at PDAM offices, banks, or through online platforms.
  • Local Considerations: Water quality may vary; consider using water filters or bottled water for drinking.

3. Internet Services

  • Providers: Major providers include Telkomsel, Indosat, and XL Axiata.
  • Cost: Monthly plans range from IDR 300,000 to IDR 1,000,000, depending on speed and data limits.
  • Setup Procedure:
    • Choose a provider and visit their office or website to select a plan.
    • Provide necessary documents and schedule an installation.
  • Payment Methods: Payments can be made via bank transfer, online banking, or at retail outlets.
  • Local Considerations: Internet speed can be inconsistent; check reviews for service reliability in your area.

4. Waste Management

  • Provider: Local government manages waste collection.
  • Cost: Waste management fees are often included in local taxes or housing fees, typically around IDR 20,000 to IDR 50,000 per month.
  • Setup Procedure: No formal setup is required; waste is collected regularly by municipal services.
  • Payment Methods: Fees are usually included in property taxes or paid through local government offices.
  • Local Considerations: Segregate waste into organic and inorganic to comply with local regulations. Dispose of hazardous waste properly.

5. Other Utilities

  • Gas Supply:
    • Provider: LPG (Liquefied Petroleum Gas) is commonly used for cooking.
    • Cost: A 12 kg LPG cylinder costs around IDR 150,000 to IDR 200,000.
    • Setup Procedure: Purchase cylinders from local vendors or supermarkets.
    • Payment Methods: Cash payment at the point of purchase.
  • Television and Cable Services:
    • Providers include Indovision and First Media.
    • Monthly costs range from IDR 200,000 to IDR 500,000.
    • Setup involves selecting a package and scheduling installation.

Tips for New Residents

  • Familiarize yourself with local service providers and their customer service.
  • Keep copies of all utility bills and contracts for reference.
  • Engage with local communities or expat groups for recommendations on reliable service providers.
  • Be aware of cultural practices regarding waste disposal and utility usage to integrate smoothly into the community.