Jakarta

Emergency Contacts in Jakarta, Indonesia

1. Police

• Emergency Number: 110
• Procedure: Dial 110 for immediate police assistance. Be prepared to provide your location and a brief description of the situation.
• Local Considerations: Police response times may vary. It’s advisable to remain calm and provide clear information. Language barriers may exist; having a local contact or using translation apps can be helpful.

2. Fire Department

• Emergency Number: 113
• Procedure: Call 113 for fire emergencies. Clearly state the nature of the fire and your location.
• Local Considerations: Fire services may take time to arrive, especially in congested areas. If safe, attempt to evacuate the area and alert nearby individuals.

3. Medical Emergencies

• Emergency Number: 118 (Ambulance)
• Procedure: Dial 118 for ambulance services. Provide your exact location and details of the medical emergency.
• Local Considerations: Response times can vary. It’s advisable to have a local hospital or clinic contact number handy. English may not be widely spoken by all medical staff.

4. Embassy Contacts

• United States Embassy:
  • Phone: +62 21 3435 9000
  • Address: Jl. Medan Merdeka Selatan No. 5, Jakarta 10110
• United Kingdom Embassy:
  • Phone: +62 21 2355 7600
  • Address: Jl. Patra Kuningan Raya No. 1, Jakarta 12950
• Procedure: Contact your embassy for assistance in emergencies, including lost passports or legal issues.
• Local Considerations: Embassies may have specific hours for services. It’s advisable to check their websites for emergency protocols.

5. Local Considerations and Cultural Nuances

• Language: Bahasa Indonesia is the official language. Basic phrases in Indonesian can be helpful. Consider using translation apps.
• Cultural Sensitivity: Approach emergency personnel respectfully. In some cases, offering a small token of appreciation may be customary, but it’s not obligatory.
• Documentation: Keep copies of important documents (passport, visa) accessible in case of emergencies.
• Local Customs: In emergencies, locals may gather around. It’s important to remain calm and focused on the situation at hand.

6. Associated Costs

• Police and Fire Services: Generally free of charge for emergency responses.
• Ambulance Services: May incur costs, especially if private services are used. Confirm with the operator if costs apply.
• Embassy Services: Some services may have fees (e.g., passport replacement).

7. Additional Resources

• Local Hospitals: Familiarize yourself with nearby hospitals. Notable ones include:
  • RSUP Persahabatan: +62 21 819 2000
  • RS Cipto Mangunkusumo: +62 21 150013
• Travel Insurance: Consider obtaining travel insurance that covers medical emergencies and evacuation.

Keep this information accessible during your stay in Jakarta for quick reference in case of emergencies.