Global Major Cities Guide

Dial the Number: Use a mobile phone or landline to call the relevant emergency number.
Language: Most operators speak Bahasa Indonesia. English may not be widely understood, so having a basic understanding of Indonesian phrases or a translation app can be helpful.
Provide Information: Clearly state your location, the nature of the emergency, and any other relevant details (e.g., number of people involved, injuries).
Stay on the Line: Remain on the call until the operator confirms they have all the necessary information.

Police and Fire Services: Generally free of charge for emergency responses.
Ambulance Services: May charge a fee, especially if using private ambulance services. Costs can vary widely, so it’s advisable to confirm beforehand if possible.
Medical Treatment: Costs for treatment at hospitals can be significant, especially for non-residents. Ensure you have travel insurance that covers medical emergencies.

Emergency Contacts: Keep a list of emergency numbers saved in your phone for quick access.
Local Language: Familiarize yourself with basic Indonesian phrases related to emergencies (e.g., "Tolong!" for "Help!").
Location Awareness: Know your exact location (street names, landmarks) to provide accurate information to emergency services.
Mobile Connectivity: Ensure your mobile phone has a local SIM card or international roaming enabled for reliable communication.
Cultural Sensitivity: Be polite and calm when speaking with emergency operators. They are trained to handle stressful situations but appreciate clear communication.

Local Hospitals: Research nearby hospitals and their contact numbers in advance.
Travel Insurance: Consider obtaining travel insurance that includes emergency medical coverage.
Local Expat Groups: Join local expat forums or groups for additional support and information on navigating emergencies in Jakarta.

This structured approach will help ensure you are prepared to handle emergencies effectively while in Jakarta.