Jakarta

🏛️

Government Offices

Sections

Government Offices in Jakarta, Indonesia

1. Finance Offices

a. Dinas Pendapatan Daerah (Regional Revenue Office)

  • Location: Jl. Jenderal Sudirman No. 1, Jakarta Pusat
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM
  • Services Offered:
    • Tax registration and payment
    • Property tax services
    • Business tax services
  • Costs: Varies based on tax type; consult the office for specific rates.
  • Required Documents:
    • Tax Identification Number (NPWP)
    • Business license (if applicable)
    • Identification (KTP)
  • Procedures:
    1. Fill out the tax registration form.
    2. Submit required documents.
    3. Pay applicable taxes at the counter.
  • Cultural Considerations:
    • Politeness is valued; greet staff respectfully.
    • Be prepared for potential waiting times.

b. Kantor Pelayanan Pajak (Tax Service Office)

  • Location: Various locations; main office at Jl. Jenderal Sudirman No. 1, Jakarta Pusat
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM
  • Services Offered:
    • Tax consultation
    • Filing tax returns
    • Tax dispute resolution
  • Costs: No fees for consultations; fees may apply for specific services.
  • Required Documents:
    • NPWP
    • Financial statements (if applicable)
    • Identification (KTP)
  • Procedures:
    1. Schedule an appointment (if necessary).
    2. Bring required documents.
    3. Consult with a tax officer.
  • Cultural Considerations:
    • Dress formally; it reflects professionalism.
    • Be patient and courteous during interactions.

2. Local Service Offices

a. Dinas Kependudukan dan Pencatatan Sipil (Department of Population and Civil Registration)

  • Location: Jl. Jenderal Sudirman No. 1, Jakarta Pusat
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM
  • Services Offered:
    • Issuance of ID cards (KTP)
    • Birth and marriage registration
    • Family card issuance
  • Costs: Generally free; some services may have nominal fees.
  • Required Documents:
    • Application form (available at the office)
    • Previous ID (if applicable)
    • Supporting documents (e.g., birth certificate for KTP)
  • Procedures:
    1. Fill out the application form.
    2. Submit documents to the counter.
    3. Wait for processing (may take several days).
  • Cultural Considerations:
    • Bring a local friend or translator if language is a barrier.
    • Be respectful and patient; processes can be slow.

b. Kecamatan (Sub-District Office)

  • Location: Various locations; check local listings for the nearest office.
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM
  • Services Offered:
    • Local administrative services
    • Community services and support
  • Costs: Typically free; some services may incur small fees.
  • Required Documents:
    • Identification (KTP)
    • Relevant application forms
  • Procedures:
    1. Visit the office and inquire about services.
    2. Fill out necessary forms.
    3. Submit documents and wait for processing.
  • Cultural Considerations:
    • Engage with local staff; they appreciate friendliness.
    • Understand that some services may require follow-up visits.

General Tips for Visiting Government Offices in Jakarta

  • Language: Bahasa Indonesia is the official language; consider bringing a translator if needed.
  • Dress Code: Business casual is recommended; formal attire is preferred for finance offices.
  • Patience: Expect longer wait times; bring reading material or a device to pass the time.
  • Respect Local Customs: Greet staff politely and be aware of local etiquette in interactions.