Makassar

Emergency Services in Makassar, Indonesia

1. Police

• Contact Number: 110
• Services Provided: Crime reporting, public safety, traffic control.
• Procedure: In case of an emergency, dial 110. For non-emergencies, visit the nearest police station. It’s advisable to have a local contact or translator if you do not speak Bahasa Indonesia.
• Local Considerations: Police may require identification (passport or local ID). Corruption can be an issue; remain calm and assertive.

2. Fire Department

• Contact Number: 113
• Services Provided: Fire emergencies, rescue operations.
• Procedure: Call 113 for fire emergencies. Provide clear information about the location and nature of the fire.
• Local Considerations: Response times may vary. Familiarize yourself with local fire safety regulations and evacuation routes in your area.

3. Medical Emergencies

• Contact Number: 118 (Ambulance)
• Services Provided: Emergency medical services, hospital transport.
• Procedure: Dial 118 for ambulance services. Be prepared to provide your location and a brief description of the medical emergency.
• Costs: Ambulance services may charge fees; inquire about costs beforehand if possible.
• Local Considerations: Hospitals may require upfront payment for services. Carry health insurance that covers international emergencies.

4. Disaster Response

• Relevant Agencies: Badan Nasional Penanggulangan Bencana (BNPB)
• Contact Number: 021-345-1002 (BNPB)
• Services Provided: Disaster preparedness, response coordination for natural disasters (earthquakes, floods).
• Procedure: In case of a natural disaster, follow local news and instructions from authorities. Have an emergency kit ready.
• Local Considerations: Familiarize yourself with local disaster response plans and evacuation routes. Participate in community drills if available.

General Safety Tips

• Language Barrier: English may not be widely spoken; learning basic Bahasa Indonesia phrases can be helpful.
• Cultural Sensitivity: Respect local customs and practices, especially in emergency situations.
• Documentation: Always carry copies of important documents (passport, insurance) for identification during emergencies.

Emergency Preparedness

• Emergency Kit: Prepare a kit with essentials (water, food, first aid supplies, flashlight).
• Local Contacts: Establish a network of local contacts who can assist in emergencies.
• Stay Informed: Keep updated on local news and weather alerts, especially during the rainy season when flooding can occur.

Conclusion

Familiarize yourself with these emergency services and procedures to ensure safety and preparedness while in Makassar.