Makassar

Government Offices in Makassar, Indonesia

1. Finance Offices

a. Dinas Pendapatan Daerah (Local Revenue Office)

• Services Offered:

  • Tax registration and payment
  • Property tax management
  • Business tax services

• Costs:

  • Varies based on the type of tax; generally, there are no fees for registration.

• Procedures:

  • Visit the office for registration or inquiries.
  • Complete the necessary forms provided at the office.

• Required Documents:

  • Identity card (KTP)
  • Taxpayer Identification Number (NPWP) if applicable
  • Business license (for business-related taxes)

• Location:
  Jl. Urip Sumoharjo No. 1, Makassar, South Sulawesi

• Operating Hours:
  Monday to Friday, 8:00 AM - 4:00 PM

• Cultural Considerations:

  • Politeness is valued; greet staff respectfully.
  • Dress modestly when visiting.

b. Kantor Pelayanan Pajak (Tax Service Office)

• Services Offered:

  • Tax consultation
  • Tax return filing
  • Tax dispute resolution

• Costs:

  • No fees for consultations; penalties may apply for late tax payments.

• Procedures:

  • Schedule an appointment for consultations if needed.
  • Bring necessary documents for filing taxes.

• Required Documents:

  • KTP
  • NPWP
  • Financial statements (if applicable)

• Location:
  Jl. H. Agus Salim No. 1, Makassar, South Sulawesi

• Operating Hours:
  Monday to Friday, 8:00 AM - 4:00 PM

• Cultural Considerations:

  • Be prepared for a waiting period; patience is appreciated.
  • Use formal language when addressing officials.

2. Local Service Offices

a. Dinas Kependudukan dan Pencatatan Sipil (Civil Registration Office)

• Services Offered:

  • Issuance of identity cards (KTP)
  • Birth and marriage registration
  • Death certificates

• Costs:

  • Generally free for basic services; nominal fees may apply for certain documents.

• Procedures:

  • Submit applications in person.
  • Follow up on the status of your application if necessary.

• Required Documents:

  • KTP (for identity verification)
  • Birth certificate (for KTP issuance)
  • Marriage certificate (if applicable)

• Location:
  Jl. A. P. Pettarani No. 1, Makassar, South Sulawesi

• Operating Hours:
  Monday to Friday, 8:00 AM - 4:00 PM

• Cultural Considerations:

  • Bring a local friend or family member if you are not fluent in Bahasa Indonesia.
  • Expect a queue; arrive early to avoid long waits.

b. Dinas Perumahan dan Permukiman (Housing and Settlement Office)

• Services Offered:

  • Housing permits
  • Urban planning services
  • Community development programs

• Costs:

  • Fees vary based on the service; inquire directly at the office.

• Procedures:

  • Submit applications for permits in person.
  • Attend any required meetings or consultations.

• Required Documents:

  • KTP
  • Property ownership documents (if applicable)
  • Project proposals (for development services)

• Location:
  Jl. Mappaodang No. 1, Makassar, South Sulawesi

• Operating Hours:
  Monday to Friday, 8:00 AM - 4:00 PM

• Cultural Considerations:

  • Engage with local customs; showing respect to officials can facilitate smoother interactions.
  • Be prepared for discussions about community impact and local needs.

General Tips for Visiting Government Offices in Makassar

• Arrive early to avoid long lines.
• Bring all necessary documents to prevent multiple trips.
• Be patient and courteous; government processes can be slow.
• Familiarize yourself with basic Bahasa Indonesia phrases to ease communication.