Makassar

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Utilities and Services

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Utilities and Services in Makassar, Indonesia

1. Types of Utilities Available

  • Electricity: Provided by PLN (Perusahaan Listrik Negara).
  • Water: Supplied by PAM (Perusahaan Air Minum).
  • Internet: Various providers including Indihome, XL, and Smartfren.
  • Gas: Typically provided through bottled gas (LPG) or piped gas in some areas.

2. Average Costs

  • Electricity:
    • Average monthly cost: IDR 500,000 - IDR 1,500,000 depending on usage.
    • Rates: IDR 1,500 - IDR 2,500 per kWh.
  • Water:
    • Average monthly cost: IDR 100,000 - IDR 300,000.
    • Rates: IDR 1,500 - IDR 3,000 per cubic meter.
  • Internet:
    • Average monthly cost: IDR 300,000 - IDR 1,000,000.
    • Speed and availability vary by provider and location.
  • Gas:
    • Average cost for bottled gas: IDR 50,000 - IDR 100,000 per cylinder (12 kg).

3. Setting Up Utilities

  • Electricity:
    • Visit the nearest PLN office with your ID, proof of residence, and any required documents.
    • Application can also be done online through the PLN website.
  • Water:
    • Apply at the local PAM office with your ID and proof of residence.
    • Some areas may require a deposit.
  • Internet:
    • Contact local providers directly or visit their offices.
    • Installation may require an appointment and can take a few days.
  • Gas:
    • Purchase bottled gas from local markets or convenience stores.
    • For piped gas, contact local gas providers for installation.

4. Payment Procedures

  • Electricity and Water:
    • Payments can be made at designated payment points, banks, or online through mobile apps.
    • Monthly bills are usually sent via SMS or can be checked online.
  • Internet:
    • Payments are typically made monthly via bank transfer, online payment, or at service centers.
  • Gas:
    • Pay at the point of purchase for bottled gas.

5. Local Considerations and Tips

  • Language: Knowledge of basic Bahasa Indonesia can be helpful when dealing with utility providers.
  • Documentation: Keep copies of all documents submitted for utility setups.
  • Service Reliability: Electricity and water supply can be inconsistent in some areas; consider backup solutions (e.g., generators, water tanks).
  • Community Advice: Engage with local expat groups or forums for recommendations on reliable service providers.
  • Emergency Contacts: Keep contact numbers for utility providers handy for reporting outages or issues.

This structured approach will help you navigate the utilities and services landscape in Makassar effectively.