Malang

Emergency Services in Malang, Indonesia

1. Police Services

• Contact Number: 110
• Services Provided: Crime reporting, public safety, traffic control, and assistance in emergencies.
• Procedure: In case of an emergency, dial 110. For non-emergency situations, visit the nearest police station. Identification may be required.
• Local Considerations: Police may have limited English proficiency. It’s advisable to have a local contact or translator if possible.

2. Fire Department

• Contact Number: 113
• Services Provided: Fire suppression, rescue operations, and fire safety education.
• Procedure: Call 113 for fire emergencies. Provide clear information about the location and nature of the fire.
• Local Considerations: Response times may vary based on traffic and location. Familiarize yourself with local fire safety regulations.

3. Medical Emergencies

• Contact Number: 118 (Ambulance)
• Services Provided: Emergency medical services, hospital transport, and first aid.
• Procedure: Dial 118 for ambulance services. Be prepared to provide your location and details of the medical emergency.
• Costs: Ambulance services may incur charges, especially if transport to a private hospital is required. Confirm costs with the service provider.
• Local Considerations: English-speaking medical staff may be limited. It’s advisable to have a local contact who can assist in communication.

4. Disaster Response

• Contact Number: 112 (Disaster Response)
• Services Provided: Coordination of disaster relief efforts, including natural disasters like earthquakes and floods.
• Procedure: In the event of a disaster, call 112 for immediate assistance. Stay informed through local news and community alerts.
• Local Considerations: Malang is prone to earthquakes and volcanic activity. Familiarize yourself with local emergency evacuation routes and procedures.

General Tips for Visitors and Immigrants

• Emergency Numbers: Keep a list of emergency contact numbers saved on your phone.
• Language Barrier: Basic knowledge of Bahasa Indonesia can be helpful. Carry a translation app or phrasebook.
• Local Customs: Respect local customs and practices when interacting with emergency services. Politeness and patience are valued.
• Insurance: Consider obtaining travel insurance that covers medical emergencies and evacuation.

Conclusion

Familiarizing yourself with these emergency services and procedures will enhance your safety and preparedness while in Malang. Always prioritize personal safety and seek assistance when needed.