Malang

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Government Offices

Sections

Government Offices in Malang, Indonesia - Public Services

1. Kantor Kecamatan (Sub-District Office)

  • Services Offered: Issuance of identity cards (KTP), family cards (KK), business licenses, and local administrative services.
  • Location: Each sub-district (kecamatan) has its own office. Major kecamatan include:
    • Kecamatan Blimbing: Jl. Soekarno-Hatta No. 1, Blimbing
    • Kecamatan Klojen: Jl. Jend. Basuki Rahmat No. 1, Klojen
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM.
  • Costs: Generally free for identity documents; small fees may apply for business licenses.
  • Procedures: Bring necessary documents (e.g., birth certificate, proof of residence) and fill out application forms available at the office.
  • Local Tips: Arrive early to avoid long queues, especially on Mondays.

2. Dinas Kependudukan dan Pencatatan Sipil (Department of Population and Civil Registration)

  • Services Offered: Registration of births, deaths, marriages, and issuance of civil documents.
  • Location: Jl. Jend. Basuki Rahmat No. 1, Klojen.
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM.
  • Costs: Free for most services; nominal fees for certain document copies.
  • Procedures: Submit required documents (e.g., marriage certificate for marriage registration) and complete forms provided at the office.
  • Local Tips: Check for specific document requirements on the official website before visiting.

3. Kantor Pelayanan Pajak (Tax Office)

  • Services Offered: Tax registration, payment, and consultation services.
  • Location: Jl. Jend. Basuki Rahmat No. 1, Klojen.
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM.
  • Costs: Varies based on tax type; consult the office for specific rates.
  • Procedures: Bring your Tax Identification Number (NPWP) and any relevant financial documents.
  • Local Tips: Utilize online services for tax filing to save time.

4. Dinas Sosial (Social Services Department)

  • Services Offered: Social assistance programs, welfare services, and community development initiatives.
  • Location: Jl. Raya Tlogomas No. 1, Tlogomas.
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM.
  • Costs: Generally free; some programs may have associated costs.
  • Procedures: Apply for assistance programs by filling out forms and providing necessary documentation.
  • Local Tips: Inquire about community programs that may offer additional support.

5. Kantor Imigrasi (Immigration Office)

  • Services Offered: Visa applications, passport services, and immigration consultations.
  • Location: Jl. Raya Sengkaling No. 1, Sengkaling.
  • Operating Hours: Monday to Friday, 8:00 AM - 4:00 PM.
  • Costs: Fees vary based on service (e.g., passport issuance).
  • Procedures: Bring required documents (e.g., application form, photos, ID) and pay fees at the office.
  • Local Tips: Schedule an appointment online if possible to reduce waiting time.

General Considerations

  • Language: Bahasa Indonesia is the primary language; having a local speaker or translator can be helpful.
  • Documentation: Always carry copies of important documents when visiting government offices.
  • Payment Methods: Most offices accept cash; check if electronic payments are available.
  • Public Transport: Use local transportation options like angkot (minibuses) or ojek (motorcycle taxis) for easier access to offices.

This structured guide should assist you in navigating public services in Malang effectively.