Medan

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Emergency Contacts

Sections

Emergency Contacts in Medan, Indonesia

1. Police

  • Emergency Number: 110
  • Non-Emergency Contact: Local police stations can be reached directly; ask locals for the nearest station.
  • Procedure: Dial 110 for emergencies. Provide clear information about your location and the nature of the emergency.
  • Local Considerations: Language barriers may exist; having basic Indonesian phrases ready can help.

2. Medical Services

  • Emergency Number: 119 (Ambulance)
  • Major Hospitals:
    • RSUP H. Adam Malik: Jl. Bunga Lau No. 17, Medan. Phone: +62 61 456 7777
    • RS Siloam Medan: Jl. Siloam No. 1, Medan. Phone: +62 61 805 0000
  • Procedure: Call 119 for an ambulance. Be prepared to provide your location and a brief description of the medical emergency.
  • Costs: Emergency medical services may charge fees; check with your insurance provider for coverage details.

3. Fire Department

  • Emergency Number: 113
  • Procedure: Dial 113 for fire emergencies. Clearly state the location and type of fire.
  • Local Considerations: Fire services may take time to respond; evacuate the area if safe to do so.

4. Other Essential Services

  • Gas Leak: Contact local gas companies or the fire department (113).
  • Electricity Issues: PLN (Perusahaan Listrik Negara) - Phone: 123
  • Disaster Response: Local disaster management agency (BPBD) can be contacted for natural disasters.

Communication Tips

  • Language: Indonesian is the official language. Basic phrases in Indonesian can be helpful. Consider carrying a translation app or phrasebook.
  • SIM Card: Purchase a local SIM card for reliable communication. Providers like Telkomsel and XL offer good coverage.
  • Local Dialing: When calling local numbers, omit the country code (+62) and start with the local area code if applicable.

General Tips

  • Stay Calm: In emergencies, staying calm helps in communicating effectively.
  • Know Your Location: Familiarize yourself with local landmarks and your exact location to provide accurate information.
  • Emergency Kit: Keep a small emergency kit with essential items (first aid, water, flashlight) handy.

Conclusion

Familiarize yourself with these emergency contacts and procedures to ensure safety while in Medan. Always prioritize personal safety and seek assistance from locals when needed.