Medan

Emergency Services in Medan, Indonesia

1. Police Services

• Contact Number: 110
• Availability: 24/7
• Procedure: In case of emergencies, dial 110. Provide clear information about your location and the nature of the emergency. It is advisable to have identification ready.
• Local Considerations: Police may require a report for certain incidents, such as theft or accidents. Language barriers may exist; having a local speaker can be helpful.

2. Fire Department

• Contact Number: 113
• Availability: 24/7
• Procedure: Call 113 for fire emergencies. Clearly state the location and type of fire.
• Costs: Generally, fire services are free, but costs may arise for property damage or if additional services are required.
• Local Considerations: Response times can vary based on traffic and location. Familiarize yourself with local fire safety regulations.

3. Medical Emergencies

• Contact Number: 118 (Ambulance)
• Availability: 24/7
• Procedure: Dial 118 for ambulance services. Provide your exact location and details of the medical emergency.
• Costs: Ambulance services may charge fees, especially for non-residents. Payment may be required upfront in some cases.
• Local Considerations: Hospitals may have different standards of care. It’s advisable to have travel insurance that covers medical emergencies.

4. Disaster Response

• Contact Number: 112 (Disaster Management)
• Availability: 24/7
• Procedure: Call 112 for natural disasters (earthquakes, floods). Follow instructions from local authorities.
• Costs: Generally, disaster response services are free.
• Local Considerations: Familiarize yourself with local disaster preparedness plans. Participate in community drills if available.

General Tips

• Language: Bahasa Indonesia is the official language. Learning basic phrases can be beneficial.
• Documentation: Always carry identification and any relevant medical information.
• Cultural Sensitivity: Approach local authorities respectfully. Understanding local customs can facilitate better communication.
• Emergency Contacts: Keep a list of important contacts, including your embassy, local friends, or colleagues who can assist in emergencies.

Conclusion

Being aware of these emergency services and procedures can significantly enhance your safety and preparedness while in Medan. Always prioritize personal safety and seek assistance when needed.