Medan

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Internet Access

Sections

Internet Access in Medan, Indonesia

1. Available Options

  • Mobile Data:

    • Major providers: Telkomsel, XL Axiata, Indosat Ooredoo, Smartfren.
    • Coverage: Generally good in urban areas; rural areas may have limited access.
    • Data packages: Ranges from daily to monthly plans, with prices starting around IDR 10,000 for 1GB (daily) to IDR 100,000 for 10GB (monthly).

  • Wi-Fi:

    • Available in cafes, restaurants, hotels, and public spaces.
    • Free Wi-Fi is common in many establishments, but speeds may vary.

  • Broadband:

    • Fixed-line broadband is available through providers like Telkom Indonesia (IndiHome).
    • Plans typically start at IDR 300,000 per month for basic packages (up to 20 Mbps).

2. Costs

  • Mobile Data:

    • Daily packages: IDR 10,000 - IDR 30,000 for 1-3GB.
    • Monthly packages: IDR 100,000 - IDR 300,000 for 10-30GB.

  • Wi-Fi:

    • Free in many public places; some cafes may charge a small fee for access.

  • Broadband:

    • Installation fees: Approximately IDR 200,000 - IDR 500,000.
    • Monthly fees: IDR 300,000 - IDR 1,000,000 depending on speed and data limits.

3. Setting Up Services

  • Mobile Data:

    • Purchase a SIM card at the airport, convenience stores, or provider outlets.
    • Required: Passport for registration.
    • Top-up can be done at kiosks or via mobile banking apps.

  • Wi-Fi:

    • No setup required; simply connect to the network provided by the establishment.

  • Broadband:

    • Contact the provider (e.g., Telkom Indonesia) to schedule installation.
    • Installation may take a few days; ensure you have your ID and proof of residence.

4. Recommended Providers

  • Mobile:

    • Telkomsel: Best coverage and reliability.
    • XL Axiata: Competitive pricing and good data packages.

  • Broadband:

    • Telkom Indonesia (IndiHome): Widely used with various packages.
    • First Media: Offers high-speed internet but may have limited coverage.

5. Local Considerations and Tips

  • Network Reliability: Mobile networks are generally reliable in Medan, but check coverage maps for specific areas.
  • Language Barrier: Customer service may primarily be in Bahasa Indonesia; consider bringing a local speaker for assistance if needed.
  • Data Usage: Monitor your data usage, as exceeding limits can incur additional charges.
  • Public Wi-Fi Security: Use a VPN when connecting to public Wi-Fi to protect personal information.
  • Local SIM Cards: Recommended for long-term stays; they provide better rates than international roaming.

6. Short-term vs. Long-term Access

  • Short-term: Purchase a prepaid SIM card for mobile data; use public Wi-Fi in cafes and hotels.
  • Long-term: Consider setting up a broadband connection if staying for several months; choose a mobile plan that suits your data needs.

This guide provides a comprehensive overview of internet access in Medan, ensuring you can stay connected during your visit or stay.