Medan

๐Ÿ“ฎ

Postal Services

Sections

Postal Services in Medan, Indonesia

Types of Services Offered

  1. Standard Mail: Domestic and international letter services.
  2. Parcel Services: Sending packages within Indonesia and internationally.
  3. Express Services: Fast delivery options for urgent mail and packages (e.g., EMS).
  4. Registered Mail: Secure mailing with tracking options.
  5. Money Orders: Sending money domestically and internationally.
  6. Postal Savings: Banking services through post offices.

Costs

  • Standard Mail: Starts from IDR 3,000 for local letters; international rates vary based on destination and weight.
  • Parcel Services: Costs depend on weight and destination; domestic parcels start around IDR 10,000.
  • Express Services (EMS): Higher rates, typically starting from IDR 30,000 for local deliveries.
  • Registered Mail: Additional fee of around IDR 10,000 on top of standard postage.

Procedures for Sending Mail/Packages

  1. Prepare Your Item: Ensure it is properly packaged and labeled.
  2. Visit a Post Office: Locate the nearest post office (see locations below).
  3. Fill Out Forms: Complete necessary forms for registered or express services.
  4. Pay Fees: Pay the required postage and service fees at the counter.
  5. Receive Receipt: Keep the receipt for tracking purposes.

Procedures for Receiving Mail/Packages

  1. Notification: You will receive a notification card if a package arrives.
  2. Visit the Post Office: Go to the designated post office mentioned on the card.
  3. Identification: Bring a valid ID (e.g., KTP or passport).
  4. Claim Your Package: Present the notification card and ID to the staff to retrieve your package.

Operating Hours

  • General Hours: Most post offices operate from 8:00 AM to 4:00 PM, Monday to Friday. Some may open on Saturdays from 8:00 AM to 12:00 PM.
  • Holidays: Closed on national holidays.

Locations of Major Post Offices

  1. Kantor Pos Medan Kota

    • Address: Jl. Sisingamangaraja No. 1, Medan
    • Services: Full range of postal services.
  2. Kantor Pos Medan Petisah

    • Address: Jl. Petisah Tengah No. 1, Medan
    • Services: Standard and express services.
  3. Kantor Pos Medan Amplas

    • Address: Jl. Amplas No. 10, Medan
    • Services: Standard mail and parcel services.

Local Considerations and Tips

  • Language: Staff may not speak English fluently; basic Indonesian phrases can be helpful.
  • Payment: Cash is commonly accepted; some locations may accept electronic payments.
  • Tracking: Use tracking numbers for registered and express services to monitor delivery status.
  • Busy Times: Avoid peak hours (lunch breaks and end of the month) to reduce wait times.
  • Customs Regulations: Be aware of customs regulations for international shipments to avoid delays.

This guide provides essential information for navigating postal services in Medan, ensuring a smooth experience for sending and receiving mail and packages.