Medan

๐Ÿ”Œ

Utilities and Services

Sections

Utilities and Services in Medan, Indonesia

1. Types of Utilities Available

  • Electricity: Provided by PLN (Perusahaan Listrik Negara).
  • Water: Supplied by PDAM (Perusahaan Daerah Air Minum).
  • Gas: Available in some areas, primarily for cooking; often in the form of LPG cylinders.
  • Internet: Various providers offer broadband and mobile internet services.
  • Waste Management: Local government services for garbage collection.

2. Average Costs

  • Electricity:
    • Average monthly cost: IDR 500,000 - IDR 1,500,000, depending on usage.
    • Rates: IDR 1,500 - IDR 2,500 per kWh.
  • Water:
    • Average monthly cost: IDR 100,000 - IDR 300,000.
    • Rates: IDR 1,500 - IDR 3,000 per cubic meter.
  • Gas:
    • LPG cylinder (3 kg): IDR 20,000 - IDR 30,000.
  • Internet:
    • Average monthly cost: IDR 300,000 - IDR 1,000,000, depending on speed and provider.

3. Setting Up Utilities

  • Electricity:

    • Visit the nearest PLN office with your ID, proof of residence, and a completed application form.
    • Installation may take a few days; a deposit is usually required.

  • Water:

    • Go to the local PDAM office with your ID and proof of residence.
    • Similar to electricity, expect a deposit and a few days for setup.

  • Gas:

    • Purchase LPG cylinders from local vendors or supermarkets. No setup is required.

  • Internet:

    • Contact local providers (e.g., Telkomsel, Indosat) for installation.
    • Installation fees may apply, and contracts typically last for 12 months.

4. Payment Procedures

  • Electricity and Water:

    • Payments can be made at designated payment points, banks, or online through mobile apps.
    • Monthly bills are usually sent via SMS or email.

  • Gas:

    • Pay at the point of purchase for LPG cylinders.

  • Internet:

    • Payments can be made online, via bank transfer, or at retail outlets.

5. Local Considerations and Tips

  • Language Barrier: English may not be widely spoken; having a local speaker or translation app can help.
  • Service Reliability: Power outages can occur; consider investing in a generator or UPS for backup.
  • Water Quality: Tap water is not potable; use bottled or filtered water for drinking.
  • Internet Speed: Research providers for the best speed and reliability based on your location.
  • Community Engagement: Join local expat groups for tips on managing utilities and services effectively.

Conclusion

Understanding the utilities and services in Medan is crucial for a smooth transition. Ensure to set up your utilities promptly and stay informed about local practices to manage them effectively.