Surabaya

Cultural Awareness: Safety and Security in Surabaya, Indonesia

Cultural Norms Related to Safety

• Respect for Authority: Indonesians generally respect authority figures. Engaging politely with local law enforcement can facilitate smoother interactions.
• Community Orientation: The community plays a significant role in safety. Neighbors often look out for one another, so building rapport can enhance personal security.

Common Security Practices

• Personal Belongings: Keep valuables secure and avoid displaying expensive items in public. Use a crossbody bag or money belt.
• Transportation: Use reputable transportation services. Ride-hailing apps like Gojek and Grab are popular and generally safe.
• Public Spaces: Stay aware of your surroundings in crowded areas, such as markets and public transport.

Potential Risks or Areas to Avoid

• Petty Crime: Pickpocketing and bag snatching can occur, especially in crowded areas.
• Nighttime Precautions: Avoid walking alone at night in less populated areas. Stick to well-lit and busy streets.
• Certain Districts: While Surabaya is generally safe, areas with high nightlife activity may have increased risks. Exercise caution in these zones.

Tips for Staying Safe

• Emergency Contacts: Familiarize yourself with local emergency numbers (e.g., police: 110, ambulance: 118).
• Local Laws: Understand and respect local laws, including those related to alcohol consumption and public behavior.
• Cultural Sensitivity: Dress modestly, especially in religious sites. This shows respect and can prevent unwanted attention.
• Language: Learning basic Bahasa Indonesia phrases can help in emergencies and foster goodwill with locals.

Local Procedures and Considerations

• Reporting Crime: In case of theft or other crimes, report to the nearest police station. Keep a copy of the report for insurance purposes.
• Health Precautions: Be aware of health risks, such as mosquito-borne diseases. Use repellents and wear long sleeves in the evening.
• Travel Insurance: Consider obtaining travel insurance that covers theft and medical emergencies.

Costs and Local Customs

• Cost of Living: Surabaya is relatively affordable. Budget for transportation, food, and activities, but always keep some cash for small purchases.
• Tipping: Tipping is appreciated but not mandatory. Round up bills or leave small change in restaurants.

Navigating Safety Concerns

• Stay Informed: Follow local news and updates regarding safety and security.
• Connect with Locals: Engage with local residents or expatriate communities for insights on safe practices and areas to avoid.
• Emergency Plan: Have a plan for emergencies, including knowing the location of your embassy or consulate.

By adhering to these guidelines, visitors can enhance their safety and security while enjoying the rich culture and hospitality of Surabaya.