Yogyakarta

Local Government Services in Yogyakarta, Indonesia: Finance and Local Service

1. Types of Services Available

• Tax Services: Property tax (Pajak Bumi dan Bangunan - PBB), vehicle tax (Pajak Kendaraan Bermotor - PKB), and local business taxes.
• Business Licensing: Issuance of business permits (Surat Izin Usaha Perdagangan - SIUP) and other local business licenses.
• Public Assistance Programs: Financial aid for low-income families and social welfare programs.
• Local Development Projects: Community funding and support for local infrastructure projects.

2. Associated Costs

• Property Tax (PBB): Varies based on property value; typically around 0.1% to 0.3% of the assessed value.
• Vehicle Tax (PKB): Approximately 1-2% of the vehicle's market value, with a minimum fee set by local regulations.
• Business License Fees: Ranges from IDR 500,000 to IDR 5,000,000 depending on the type of business and its scale.

3. Required Procedures

• Property Tax Payment:
  1. Visit the local tax office (Kantor Pelayanan Pajak).
  2. Fill out the property tax declaration form.
  3. Submit the form along with proof of property ownership.
  4. Pay the assessed tax at the bank or designated payment center.
• Vehicle Tax Payment:
  1. Go to the local Samsat office (one-stop service for vehicle registration and tax).
  2. Present vehicle registration documents and identification.
  3. Pay the tax fee at the counter.
• Business Licensing:
  1. Prepare required documents (e.g., business plan, ID, and location permit).
  2. Submit the application at the local investment and licensing office (Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu).
  3. Pay the licensing fee upon approval.

4. Necessary Documents

• For Property Tax: Proof of ownership (certificate), ID card, and previous tax payment receipts.
• For Vehicle Tax: Vehicle registration document (STNK), ID card, and previous tax payment receipt.
• For Business License: Business plan, ID card, location permit, and any additional documents specific to the business type.

5. Local Considerations and Cultural Nuances

• Language: Most official documents and procedures are in Bahasa Indonesia. Familiarity with the language or having a local translator can be beneficial.
• Cultural Respect: Understanding local customs and practices is important when interacting with government officials. Politeness and patience are valued.
• Community Engagement: Participation in local community meetings can provide insights into local governance and available services.
• Payment Methods: Cash is commonly used, but some services may accept bank transfers or mobile payments. Always check in advance.

6. Contact Information

• Yogyakarta City Government Office:
  • Address: Jl. Kenari No. 56, Yogyakarta
  • Phone: +62 274 512 111
• Local Tax Office:
  • Address: Jl. Magelang No. 1, Yogyakarta
  • Phone: +62 274 563 111

This guide provides a structured overview of finance and local services in Yogyakarta, helping newcomers navigate essential government services effectively.