Hiroshima

💡

Utilities

Sections

1. Electricity in Hiroshima

Main Electricity Provider

  • Chugoku Electric Power Company (Chugoku Denryoku) is the primary electricity provider in Hiroshima and the surrounding Chugoku region.

Setup Procedures

  1. Contact Chugoku Electric Power:
    • You can set up electricity service by contacting Chugoku Electric Power online, by phone, or in person at their customer service center.
    • Website: Chugoku Electric Power (English support available).
    • Phone: 0120-611-688 (English-speaking support may be limited, so consider using a translation app or asking for help if needed).
  2. Provide Necessary Information:
    • Your name, address, move-in date, and contact information.
    • The amperage (measured in amps) you require for your home. Common options are 30A, 40A, or 50A, depending on your household size and appliance usage.
  3. Activate Service:
    • Once registered, electricity is typically activated remotely. If a technician visit is required, you will be informed during the setup process.

Costs

  • Basic Monthly Fee: Based on the amperage you select (e.g., 30A costs around ¥800–¥1,000 per month).
  • Usage Charges: Approximately ¥20–¥30 per kWh, depending on your consumption tier.
  • Average Monthly Bill: ¥5,000–¥10,000 for a small household, depending on usage.

Payment Methods

  • Bank Transfer: Set up automatic payments through your Japanese bank account.
  • Credit Card: Register your card for automatic billing.
  • Convenience Stores: Pay your bill in cash at convenience stores like 7-Eleven, Lawson, or FamilyMart.
  • Online Payment: Use the provider’s website or app to pay electronically.

Local Considerations

  • Voltage and Frequency: Hiroshima uses 100V electricity at 60Hz. Ensure your appliances are compatible.
  • Energy-Saving Tips: Electricity costs can be high in Japan, so consider using energy-efficient appliances and turning off devices when not in use.

2. Gas in Hiroshima

Main Gas Providers

  • Hiroshima Gas Co., Ltd. is the primary provider of city gas in Hiroshima.
  • In rural areas, propane gas (LP gas) may be used, provided by smaller, local companies.

Setup Procedures

  1. Contact Hiroshima Gas:
    • Call or visit their website to set up service.
    • Website: Hiroshima Gas (Japanese only; use translation tools if needed).
    • Phone: 082-251-2151 (Japanese-speaking support).
  2. Provide Necessary Information:
    • Your name, address, move-in date, and contact details.
  3. Schedule a Technician Visit:
    • A technician will visit your home to activate the gas supply and check for safety. You must be present during this visit.

Costs

  • Basic Monthly Fee: Around ¥1,000–¥1,500.
  • Usage Charges: Approximately ¥150–¥200 per cubic meter of gas.
  • Average Monthly Bill: ¥4,000–¥8,000 for a small household, depending on usage.

Payment Methods

  • Bank Transfer: Set up automatic payments through your Japanese bank account.
  • Credit Card: Register your card for automatic billing.
  • Convenience Stores: Pay your bill in cash at convenience stores.
  • Online Payment: Use the provider’s website or app to pay electronically.

Local Considerations

  • City Gas vs. Propane Gas: City gas is more common in urban areas like Hiroshima, while propane gas is used in rural areas. Propane gas is generally more expensive.
  • Safety Checks: Gas providers conduct regular safety inspections. These are mandatory and free of charge.

3. Water Services in Hiroshima

Main Water Provider

  • Hiroshima City Waterworks Bureau is responsible for water supply and sewage services in Hiroshima.

Setup Procedures

  1. Contact the Waterworks Bureau:
    • Call or visit their website to set up service.
    • Website: Hiroshima City Waterworks Bureau (Japanese only; use translation tools if needed).
    • Phone: 082-511-6800 (Japanese-speaking support).
  2. Provide Necessary Information:
    • Your name, address, move-in date, and contact details.
  3. Service Activation:
    • Water service is typically activated remotely. If a technician visit is required, you will be informed during the setup process.

Costs

  • Basic Monthly Fee: Around ¥1,000–¥1,500, depending on the size of your water meter.
  • Usage Charges: Approximately ¥200–¥300 per cubic meter of water.
  • Sewage Charges: Included in your water bill, typically ¥1,000–¥2,000 per month.
  • Average Monthly Bill: ¥3,000–¥5,000 for a small household.

Payment Methods

  • Bank Transfer: Set up automatic payments through your Japanese bank account.
  • Credit Card: Register your card for automatic billing.
  • Convenience Stores: Pay your bill in cash at convenience stores.
  • Online Payment: Use the provider’s website or app to pay electronically.

Local Considerations

  • Water Quality: Tap water in Hiroshima is safe to drink and of high quality.
  • Conservation Tips: Water bills can increase during summer due to higher usage, so consider conserving water where possible.

General Tips for Managing Utilities in Hiroshima

  1. Language Barrier:
    • Many utility providers primarily operate in Japanese. If you don’t speak Japanese, consider using translation apps like Google Translate or seeking assistance from a Japanese-speaking friend or colleague.
  2. Moving Out:
    • When moving out, you must contact each utility provider to terminate services and settle any outstanding bills.
  3. Combining Services:
    • Some companies offer discounts if you bundle electricity and gas services. Check with your providers for such options.
  4. Emergency Contacts:
    • For gas leaks, call Hiroshima Gas immediately at 082-251-2151.
    • For water supply issues, contact the Hiroshima City Waterworks Bureau at 082-511-6800.

By following this guide, you should be able to set up and manage your utilities in Hiroshima smoothly. If you need further assistance, feel free to ask!