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Cultural Etiquette and Communication

Essential tips and phrases for polite communication and cultural etiquette in Kobe.

Sections

1. Language in Kobe: Standard Japanese and Local Dialect

  • Standard Japanese (Hyojungo): The primary language spoken in Kobe is Japanese, and most people use standard Japanese in formal settings, schools, and workplaces. If youโ€™ve studied Japanese, youโ€™ll find that standard Japanese is widely understood and used.
  • Kansai Dialect (Kansai-ben): Kobe is part of the Kansai region, and the local dialect, Kansai-ben, is commonly spoken in casual settings. Kansai-ben has distinct vocabulary, intonation, and expressions compared to standard Japanese. While you donโ€™t need to master Kansai-ben, understanding a few key phrases can help you connect with locals and show cultural awareness.

Key Kansai-ben Phrases:

  • "Ookini" (ใŠใŠใใซ): Thank you (used instead of "Arigatou" in standard Japanese).
  • "Nandeyanen" (ใชใ‚“ใงใ‚„ใญใ‚“): A humorous or surprised "What are you talking about?" (used in playful or joking contexts).
  • "Honma" (ใปใ‚“ใพ): Really? (equivalent to "Hontou" in standard Japanese).
  • "Meccha" (ใ‚ใฃใกใ‚ƒ): Very or super (used instead of "Totemo" in standard Japanese).

Tips for Using Kansai-ben:

  • While locals will appreciate your effort to use Kansai-ben, itโ€™s perfectly fine to stick to standard Japanese if youโ€™re not confident. Most people in Kobe are accustomed to visitors and will understand standard Japanese or even basic English in tourist areas.

2. Customs Surrounding Language Use

  • Politeness Levels (Keigo): Japanese has different levels of politeness in speech, and itโ€™s important to use the appropriate level depending on the situation:

    • Casual Speech: Used with friends or peers.
    • Polite Speech (Teineigo): Used in most everyday interactions, especially with strangers, shop staff, or acquaintances. For example, use "Arigatou gozaimasu" (ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™) instead of just "Arigatou" (ใ‚ใ‚ŠใŒใจใ†) for "thank you."
    • Honorific Speech (Sonkeigo) and Humble Speech (Kenjougo): Used in formal or professional settings. While not expected from visitors, understanding phrases like "Osewa ni natte orimasu" (ใŠไธ–่ฉฑใซใชใฃใฆใŠใ‚Šใพใ™, "Thank you for your support") can be helpful in business contexts.
  • Greetings and Farewells:

    • Always greet people with a bow and a polite phrase like "Ohayou gozaimasu" (ใŠใฏใ‚ˆใ†ใ”ใ–ใ„ใพใ™, Good morning), "Konnichiwa" (ใ“ใ‚“ใซใกใฏ, Good afternoon), or "Konbanwa" (ใ“ใ‚“ใฐใ‚“ใฏ, Good evening).
    • When leaving, say "Arigatou gozaimashita" (ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ—ใŸ, Thank you very much) or "Shitsurei shimasu" (ๅคฑ็คผใ—ใพใ™, Excuse me).
  • Apologies and Gratitude: Japanese culture places a strong emphasis on expressing gratitude and apologizing when necessary. Phrases like "Sumimasen" (ใ™ใฟใพใ›ใ‚“, Excuse me/Iโ€™m sorry) and "Gomen nasai" (ใ”ใ‚ใ‚“ใชใ•ใ„, Iโ€™m sorry) are essential.


3. Tone, Body Language, and Non-Verbal Communication

  • Tone of Voice: Speak softly and avoid raising your voice, as loud or overly expressive speech can be seen as impolite. A calm and measured tone is preferred.
  • Body Language:
    • Bowing is a key part of Japanese etiquette. A slight bow is sufficient for casual interactions, while a deeper bow shows greater respect.
    • Avoid excessive hand gestures or pointing, as these can be considered rude.
    • Maintain a respectful distance when speaking to someone, as personal space is valued.
  • Eye Contact: Prolonged eye contact can be seen as confrontational. Itโ€™s polite to occasionally look away or lower your gaze during conversations.
  • Smiling: Smiling is a common way to show friendliness and ease tension, but itโ€™s not always used to express happiness. Be mindful of the context.

4. Addressing People in Kobe

  • Use of Titles: In Japan, itโ€™s customary to address people by their last name followed by an honorific title:
    • "-san" (ใ•ใ‚“): A neutral and polite suffix, similar to "Mr." or "Ms."
    • "-sama" (ๆง˜): A more formal and respectful suffix, often used in business or customer service.
    • "-kun" (ๅ›) and "-chan" (ใกใ‚ƒใ‚“): Used for close friends, children, or younger people, but avoid using these unless youโ€™re familiar with the person.
  • First Names: Avoid using first names unless invited to do so, as this can be seen as overly familiar.

5. Practical Tips for Polite Communication

  • Learn Basic Phrases: Even if youโ€™re not fluent in Japanese, learning a few key phrases can go a long way in showing respect and making interactions smoother:

    • "Sumimasen" (ใ™ใฟใพใ›ใ‚“): Excuse me/Iโ€™m sorry.
    • "Arigatou gozaimasu" (ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™): Thank you.
    • "Onegaishimasu" (ใŠ้ก˜ใ„ใ—ใพใ™): Please (used when making a request).
    • "Eigo o hanasemasu ka?" (่‹ฑ่ชžใ‚’่ฉฑใ›ใพใ™ใ‹๏ผŸ): Do you speak English?
    • "Wakarimasen" (ๅˆ†ใ‹ใ‚Šใพใ›ใ‚“): I donโ€™t understand.
    • "Kore wa nan desu ka?" (ใ“ใ‚Œใฏไฝ•ใงใ™ใ‹๏ผŸ): What is this?
  • Be Patient: If you donโ€™t understand something, politely ask for clarification or use gestures. Most locals will appreciate your effort and try to help.

  • Use Translation Apps: Apps like Google Translate can be helpful, but try to use them sparingly and supplement with basic Japanese phrases.


6. Notable Sites in Kobe for Observing Language Practices

  • Kobe Chinatown (Nankinmachi): A bustling area where you can hear a mix of Japanese, Chinese, and even some English. Itโ€™s a great place to practice greetings and polite phrases with shopkeepers.
  • Kobe Harborland: A popular tourist area where locals are accustomed to interacting with visitors. Youโ€™ll find opportunities to practice polite Japanese and observe how locals communicate.
  • Kitano-cho: This historic district is home to many international influences. While exploring, you may encounter locals who are more familiar with English, but using Japanese phrases will still be appreciated.

7. Cultural Nuances Specific to Kobe

  • International Influence: Kobe has a long history as an international port city, so locals are generally open-minded and accustomed to interacting with people from different cultures. However, showing respect for Japanese customs is still important.
  • Relaxed Atmosphere: Compared to cities like Tokyo, Kobe has a more laid-back vibe. While politeness is still key, interactions may feel slightly less formal, especially in casual settings.

By understanding and applying these cultural and linguistic practices, youโ€™ll be well-prepared to navigate communication in Kobe with confidence and respect. Whether youโ€™re exploring the cityโ€™s vibrant neighborhoods or engaging with locals, your efforts to adapt to their customs will be warmly received.