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Utilities and Services

A basic guide to setting up electricity, water, internet, and other utilities in Kyoto.

Sections

1. Electricity

Providers:

  • The primary electricity provider in Kyoto is Kansai Electric Power Company (KEPCO).
  • Since the deregulation of the electricity market in Japan, alternative providers (e.g., Looop, ENEOS, or Tokyo Gas) may also be available, offering competitive rates or renewable energy options.

Costs:

  • Basic monthly charge: ยฅ1,000โ€“ยฅ2,000, depending on the plan and provider.
  • Usage charge: Approximately ยฅ20โ€“ยฅ30 per kWh.
  • Average monthly bill for a single person: ยฅ4,000โ€“ยฅ6,000.
  • For families: ยฅ8,000โ€“ยฅ12,000.

Setup:

  1. Contact the provider: You can set up electricity service online or by phone. KEPCO has English support available.
  2. Provide details: Youโ€™ll need your address, move-in date, and personal information (passport or residence card).
  3. Meter activation: In most cases, the electricity is already connected, and you only need to register. If not, a technician may visit to activate the meter.

Payment:

  • Payment can be made via bank transfer, credit card, or at convenience stores.
  • Consider setting up automatic payments to avoid missing deadlines.

Cultural Considerations:

  • Japan uses 100V electricity with a frequency of 60Hz in Kyoto. Ensure your appliances are compatible or use a transformer if needed.
  • Energy conservation is encouraged, especially during peak summer and winter months.

2. Water Supply

Provider:

  • The water supply in Kyoto is managed by the Kyoto City Waterworks Bureau.

Costs:

  • Basic monthly charge: ยฅ1,000โ€“ยฅ2,000.
  • Usage charge: ยฅ200โ€“ยฅ300 per cubic meter.
  • Average monthly bill for a single person: ยฅ2,000โ€“ยฅ3,000.
  • For families: ยฅ4,000โ€“ยฅ6,000.

Setup:

  1. Contact the Kyoto City Waterworks Bureau: You can apply online, by phone, or in person at their office.
  2. Provide details: Youโ€™ll need your address, move-in date, and personal information.
  3. Meter reading: A technician may visit to take an initial reading.

Payment:

  • Payment options include bank transfer, credit card, or convenience store payments.
  • Automatic payments are highly recommended.

Cultural Considerations:

  • Tap water in Kyoto is safe to drink and of high quality.
  • Water conservation is valued, so avoid excessive use.

3. Gas

Providers:

  • Kyoto primarily uses city gas, provided by Osaka Gas.
  • In some areas, propane gas may be used, which is supplied by private companies.

Costs:

  • Basic monthly charge: ยฅ1,000โ€“ยฅ2,000.
  • Usage charge: ยฅ150โ€“ยฅ200 per cubic meter.
  • Average monthly bill for a single person: ยฅ3,000โ€“ยฅ5,000.
  • For families: ยฅ6,000โ€“ยฅ10,000.

Setup:

  1. Contact Osaka Gas: You can apply online or by phone. English support is available.
  2. Provide details: Youโ€™ll need your address, move-in date, and personal information.
  3. Technician visit: A technician will visit to activate the gas supply and check appliances for safety.

Payment:

  • Payment options include bank transfer, credit card, or convenience store payments.
  • Automatic payments are available.

Cultural Considerations:

  • Gas is commonly used for cooking and heating water. Ensure your appliances are compatible with city gas or propane gas, depending on your area.

4. Internet

Providers:

  • Major internet providers in Kyoto include NTT (FLETโ€™S Hikari), KDDI (au Hikari), SoftBank Hikari, and Asahi Net.
  • Pocket Wi-Fi and mobile data plans are also popular for short-term stays.

Costs:

  • Fiber-optic internet: ยฅ4,000โ€“ยฅ6,000 per month.
  • Installation fee: ยฅ10,000โ€“ยฅ20,000 (may be waived during promotions).
  • Pocket Wi-Fi: ยฅ3,000โ€“ยฅ5,000 per month.

Setup:

  1. Choose a provider: Compare plans based on speed, cost, and contract length.
  2. Apply online or in-store: Some providers offer English support.
  3. Installation: A technician may visit to install the necessary equipment. This can take 1โ€“2 weeks after application.

Payment:

  • Payment options include bank transfer, credit card, or convenience store payments.

Cultural Considerations:

  • Contracts often require a 1โ€“2 year commitment. Early termination fees may apply.
  • Free Wi-Fi is available in many public areas, but itโ€™s not as widespread as in some other countries.

5. Mobile Services

Providers:

  • Major providers: NTT Docomo, au by KDDI, and SoftBank.
  • Budget providers (MVNOs): Rakuten Mobile, Y! Mobile, UQ Mobile, and others.

Costs:

  • Major providers: ยฅ5,000โ€“ยฅ8,000 per month for unlimited data plans.
  • Budget providers: ยฅ2,000โ€“ยฅ4,000 per month for limited data plans.

Setup:

  1. Choose a provider: Compare plans based on data needs, coverage, and cost.
  2. Visit a store or apply online: Bring your residence card, passport, and a Japanese bank account or credit card.
  3. SIM card or phone: You can purchase a SIM card or a phone with a contract.

Payment:

  • Payment options include bank transfer, credit card, or convenience store payments.

Cultural Considerations:

  • Mobile contracts often require a 1โ€“2 year commitment. Early termination fees may apply.
  • Prepaid SIM cards are available for short-term visitors.

General Tips and Cultural Considerations:

  1. Language Barrier: While some providers offer English support, many services are primarily in Japanese. Consider using translation apps or asking for help from a Japanese-speaking friend.
  2. Convenience Store Payments: Many utility bills can be paid at convenience stores like 7-Eleven, Lawson, or FamilyMart. Look for the barcode on your bill.
  3. Recycling and Waste Disposal: Kyoto has strict rules for separating and disposing of waste. Be sure to follow local guidelines to avoid fines.
  4. Seasonal Variations: Utility costs may increase during summer (air conditioning) and winter (heating). Plan your budget accordingly.
  5. Emergency Numbers: For gas leaks, call Osaka Gas at 0120-7-19424. For water issues, contact the Kyoto City Waterworks Bureau at 075-672-7770.

By understanding these utilities and services, youโ€™ll be well-prepared to settle into life in Kyoto smoothly. Let me know if you need further assistance!