Osaka

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Public Telephones

Information about the availability and use of public payphones in Osaka, particularly as a backup communication method.

Sections

1. Overview of Public Telephones in Osaka

Public telephones in Japan, including Osaka, are operated primarily by NTT (Nippon Telegraph and Telephone Corporation). While their usage has declined due to the prevalence of mobile phones, they remain functional and are maintained for emergencies and convenience. Public telephones are particularly useful for tourists or immigrants who may not have a local SIM card or an international roaming plan.

2. Types of Public Telephones

There are two main types of public telephones in Osaka:

a. Green Telephones (Midori Denwa)

  • Features: These are the most common type of public telephones. They support both domestic and international calls.
  • Payment Methods: Accept coins (¥10 and ¥100) and prepaid telephone cards.
  • Call Quality: High-quality connections for both local and long-distance calls.

b. Gray Telephones

  • Features: Less common than green telephones, these are often found in business districts or near transportation hubs. They are primarily used for international calls.
  • Payment Methods: Accept prepaid telephone cards only (no coins).

3. How to Use Public Telephones

Using public telephones in Osaka is straightforward. Here’s a step-by-step guide:

For Domestic Calls:

  1. Insert Payment:
    • Insert coins (¥10 or ¥100) or a prepaid telephone card into the slot.
    • If using coins, note that ¥10 coins provide shorter call durations than ¥100 coins.
  2. Dial the Number:
    • For local calls: Dial the 8-digit local number directly.
    • For long-distance calls: Dial the area code (e.g., 06 for Osaka) followed by the local number.
  3. Talk:
    • The phone will deduct the payment as you talk. If using coins, you’ll hear a warning beep when your balance is running low.
  4. End the Call:
    • Hang up the receiver. If you used coins and there’s any unused balance, it will be returned to the coin return slot.

For International Calls:

  1. Insert a Prepaid Telephone Card:
    • International calls cannot be made with coins. You’ll need a prepaid telephone card, such as the NTT World Card or KDDI Super World Card.
  2. Dial the International Access Code:
    • Dial the international access code (e.g., 001 for NTT, 0033 for KDDI).
  3. Dial the Country Code:
    • Enter the country code (e.g., 1 for the USA, 44 for the UK).
  4. Dial the Phone Number:
    • Enter the full phone number, including the area code.
  5. Talk and End the Call:
    • The card’s balance will be deducted as you talk. Hang up when finished.

4. Locations of Public Telephones in Osaka

Public telephones are strategically located in areas where people may need them most. Common locations include:

  • Train Stations: Major stations like Osaka Station, Namba Station, and Shin-Osaka Station have public telephones.
  • Airports: Kansai International Airport (KIX) and Osaka Itami Airport have public telephones in arrival and departure areas.
  • Convenience Stores: Some convenience stores, such as 7-Eleven or Lawson, may have public telephones outside or near their entrances.
  • Public Buildings: City halls, libraries, and community centers often have public telephones.
  • Tourist Attractions: Popular spots like Osaka Castle, Universal Studios Japan, and Dotonbori may have public telephones nearby.

5. Costs of Using Public Telephones

The cost of using public telephones in Osaka depends on the type of call and payment method:

Domestic Calls:

  • Local Calls: ¥10 for approximately 1 minute.
  • Long-Distance Calls: Rates vary depending on the distance but are generally higher than local calls.

International Calls:

  • Rates depend on the country being called and the prepaid card used. For example, NTT World Cards offer competitive rates for international calls.

Prepaid Telephone Cards:

  • Prepaid cards are available in denominations of ¥500, ¥1,000, and higher. They can be purchased at convenience stores, kiosks, and train station shops.

6. Important Considerations for Tourists and Immigrants

Here are some tips and considerations to keep in mind when using public telephones in Osaka:

a. Emergency Calls:

  • Public telephones can be used to make free emergency calls:
    • Police: Dial 110.
    • Fire/Ambulance: Dial 119.
  • No payment is required for these calls.

b. Language Support:

  • Instructions on public telephones are usually in Japanese, but many also have English translations. If you’re unsure, ask a local for assistance.

c. Prepaid Telephone Cards:

  • Prepaid cards are the most convenient option for tourists and immigrants, especially for international calls. Keep one handy in case of emergencies.

d. Mobile Phone Alternatives:

  • While public telephones are reliable, consider renting a pocket Wi-Fi device or purchasing a prepaid SIM card for your smartphone. These options provide more flexibility for communication.

e. Accessibility:

  • Public telephones are designed to be accessible, with many installed at a height suitable for wheelchair users.

f. Declining Availability:

  • While public telephones are still maintained, their numbers are decreasing. It’s a good idea to locate one in advance if you anticipate needing it.

7. Cultural Notes

  • Japanese public telephones are known for their reliability and clarity. They are well-maintained and easy to use.
  • It’s considered polite to keep your calls brief, especially if others are waiting to use the phone.
  • If you’re unsure how to use a public telephone, don’t hesitate to ask for help. People in Osaka are generally friendly and willing to assist.

By understanding how to use public telephones in Osaka, you’ll have a reliable backup communication method during your stay. Whether you’re a tourist or a new resident, these phones can be a helpful resource in various situations.