Sapporo

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Internet and Mobile

Information on getting connected to the internet, mobile service providers, and Wi-Fi availability in Sapporo.

Sections

1. Overview of Internet and Mobile in Japan

Japan is known for its advanced telecommunications infrastructure, offering fast and reliable internet and mobile services. Sapporo, being the largest city in Hokkaido, has excellent coverage for both mobile networks and broadband internet. However, navigating the process as a foreigner can be slightly challenging due to language barriers and specific requirements. This guide will help you understand the options and procedures.

2. Mobile Services in Sapporo

Major Mobile Service Providers

Japan has three major mobile network operators (MNOs) and several Mobile Virtual Network Operators (MVNOs) that offer more affordable plans. Here are the main providers:

  1. NTT Docomo

    • Known for excellent nationwide coverage, including rural areas.
    • Ideal for those who need reliable service in and around Sapporo.

  2. SoftBank

    • Offers competitive plans and good coverage.
    • Popular among foreigners due to English-speaking support.

  3. au by KDDI

    • Strong coverage and competitive pricing.
    • Offers a variety of plans for both short-term and long-term users.

  4. Rakuten Mobile (MVNO and MNO)

    • A newer player with affordable unlimited data plans.
    • Coverage in urban areas like Sapporo is good, but rural coverage may rely on partner networks.

  5. MVNOs (Budget Options)

    • Providers like IIJmio, Y! Mobile, UQ Mobile, and BIC SIM offer cheaper plans by using the networks of the major carriers.
    • Ideal for cost-conscious users who donโ€™t need unlimited data or extensive rural coverage.

Costs for Mobile Data Plans

  • Major Providers (MNOs):

    • Plans typically start at ยฅ3,000โ€“ยฅ7,000/month for 5โ€“20GB of data.
    • Unlimited data plans can cost ยฅ6,000โ€“ยฅ8,000/month.
    • Family discounts and bundled services (e.g., with home internet) are available.

  • MVNOs:

    • Plans start at ยฅ1,000โ€“ยฅ3,000/month for 3โ€“10GB of data.
    • Unlimited data plans are rare but can cost around ยฅ4,000โ€“ยฅ5,000/month.

How to Get a SIM Card

  1. Short-Term Visitors (Tourists):

    • Purchase a prepaid SIM card at airports, electronics stores (e.g., Bic Camera, Yodobashi Camera), or online.
    • Popular tourist SIM providers include Japan Wireless, Mobal, and Sakura Mobile.
    • Costs: Around ยฅ3,000โ€“ยฅ5,000 for 7โ€“30 days with 5โ€“10GB of data.

  2. Long-Term Residents:

    • Visit a mobile carrier store (e.g., Docomo, SoftBank, au) or an MVNO retailer.
    • Required Documents:
      • Residence Card (Zairyu Card) or passport with a valid visa.
      • Japanese Bank Account or credit card (some providers accept cash for prepaid plans).
      • Proof of address (e.g., utility bill or residence registration certificate).

  3. Procedure:

    • Choose a plan and sign a contract (usually 1โ€“2 years for MNOs; MVNOs often have no contract).
    • If you bring your own phone, ensure it is unlocked and supports Japanese network bands.

3. Broadband Internet in Sapporo

Types of Internet Connections

  1. Fiber-Optic (Hikari):

    • The most common and fastest option, with speeds up to 1Gbps.
    • Providers: NTT FLETโ€™S Hikari, au Hikari, SoftBank Hikari, and NURO Hikari.

  2. Mobile Wi-Fi (Pocket Wi-Fi):

    • Portable and convenient for those who donโ€™t want a fixed connection.
    • Providers: Japan Wireless, Sakura Mobile, and SoftBank Air.

  3. Cable Internet:

    • Available in some areas, but less common than fiber-optic.

  4. ADSL:

    • An older technology, slower but still available in some areas.

Major Internet Providers

  1. NTT FLETโ€™S Hikari

    • The most widely available fiber-optic service in Sapporo.
    • Speeds: Up to 1Gbps.
    • Cost: Around ยฅ4,000โ€“ยฅ6,000/month (plus installation fees).

  2. SoftBank Hikari

    • Bundles available with SoftBank mobile plans.
    • Cost: Around ยฅ5,000โ€“ยฅ6,000/month.

  3. au Hikari

    • Discounts available for au mobile users.
    • Cost: Around ยฅ4,000โ€“ยฅ6,000/month.

  4. NURO Hikari

    • Offers speeds up to 2Gbps but limited availability.
    • Cost: Around ยฅ5,000โ€“ยฅ7,000/month.

  5. Pocket Wi-Fi Providers

    • Monthly rental costs: ยฅ3,000โ€“ยฅ5,000.
    • Ideal for short-term stays or those who move frequently.

How to Get a Broadband Connection

  1. Choose a Provider:

    • Compare plans based on speed, cost, and contract length.
    • Check availability in your area (some providers may not cover all parts of Sapporo).

  2. Required Documents:

    • Residence Card (Zairyu Card) or passport with a valid visa.
    • Proof of address (e.g., utility bill or residence registration certificate).
    • Japanese Bank Account or credit card for payment.

  3. Procedure:

    • Apply online, at a store, or through a retailer (e.g., Bic Camera).
    • Schedule an installation appointment (can take 1โ€“2 weeks for fiber-optic connections).
    • Installation fees: Around ยฅ15,000โ€“ยฅ20,000, though promotions often waive this fee.

  4. For Pocket Wi-Fi:

    • No installation required; simply pick up the device or have it delivered.
    • Some providers offer same-day service.

4. Local Tips for Reliable and Cost-Effective Options

  1. For Mobile:

    • If youโ€™re staying long-term, consider MVNOs like IIJmio or UQ Mobile for affordable plans.
    • For short-term visitors, prepaid SIMs or pocket Wi-Fi are the easiest options.
    • Use apps like LINE for free messaging and calls, as they are widely used in Japan.

  2. For Internet:

    • Bundle your mobile and internet services with the same provider (e.g., SoftBank Hikari + SoftBank Mobile) to save money.
    • If youโ€™re renting an apartment, check if the building already has a shared internet connection, which can save you installation fees.

  3. Language Support:

    • Some providers, like SoftBank and Sakura Mobile, offer English-speaking customer service.
    • Use translation apps like Google Translate if visiting a store with limited English support.

  4. Wi-Fi Hotspots:

    • Free Wi-Fi is available at major train stations, cafes, and tourist spots in Sapporo. Look for networks like Japan Free Wi-Fi or Sapporo City Wi-Fi.

  5. Unlocking Your Phone:

    • Ensure your phone is unlocked and compatible with Japanese networks (check for LTE bands 1, 3, 19, 21, and 28).

5. Estimated Costs Summary

| Service | Cost (Monthly) | Notes | |-------------------------|--------------------------|---------------------------------------------| | Mobile (MNO) | ยฅ3,000โ€“ยฅ8,000 | Unlimited data plans are on the higher end. | | Mobile (MVNO) | ยฅ1,000โ€“ยฅ3,000 | Affordable, but limited customer support. | | Fiber-Optic Internet | ยฅ4,000โ€“ยฅ6,000 | Installation fees may apply. | | Pocket Wi-Fi | ยฅ3,000โ€“ยฅ5,000 | Great for portability and short-term use. |

By following this guide, youโ€™ll be able to set up your mobile and internet services in Sapporo with ease. If you need further assistance, feel free to ask!