Sapporo

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Mobile Networks

Overview of mobile network providers and options for prepaid and postpaid plans in Sapporo.

Sections

1. Overview of Mobile Providers in Japan (Including Sapporo)

Japan has a well-developed mobile network infrastructure, and Sapporo, being a major city, is well-covered by all major providers. The main mobile network operators (MNOs) and their sub-brands are:

Major Mobile Network Operators (MNOs):

  1. NTT Docomo

    • Known for excellent nationwide coverage, including rural areas and Hokkaido.
    • Offers reliable service but tends to be slightly more expensive.

  2. SoftBank

    • Strong coverage in urban areas like Sapporo and competitive pricing.
    • Popular among international users due to English-language support.

  3. au by KDDI

    • Comparable to Docomo in terms of coverage and service quality.
    • Offers a variety of plans, including prepaid and postpaid options.

Budget-Friendly MVNOs (Mobile Virtual Network Operators):

These providers use the networks of the major MNOs but offer cheaper plans. Popular MVNOs include:

  • Rakuten Mobile (offers unlimited data in Rakuten network areas, though coverage in rural Hokkaido may be limited).
  • IIJmio
  • Y!Mobile (a sub-brand of SoftBank).
  • UQ Mobile (a sub-brand of au).
  • LINE Mobile (popular for social media users).

2. Price Plans and Data Options

Postpaid Plans (Contract-Based):

  • Typically require a residence card and a Japanese bank account or credit card.
  • Monthly fees range from ยฅ3,000 to ยฅ8,000 depending on the provider and data allowance.
  • Plans often include unlimited domestic calls or discounted call rates.

Prepaid SIM Cards:

  • Ideal for short-term visitors or those without a Japanese bank account.
  • Prices range from ยฅ2,000 to ยฅ5,000 for a SIM card with 1GB to 10GB of data, valid for 7 to 30 days.
  • Available at airports, electronics stores (e.g., Bic Camera, Yodobashi Camera), and convenience stores.

Data-Only SIM Cards:

  • Perfect for those who primarily use messaging apps (e.g., LINE, WhatsApp) and donโ€™t need voice calls.
  • Prices range from ยฅ1,500 to ยฅ4,000 for 1GB to 10GB of data.

Unlimited Data Plans:

  • Offered by providers like Rakuten Mobile and SoftBank.
  • Prices start at around ยฅ3,000 to ยฅ6,000 per month, depending on the provider.

3. Steps for Getting a SIM Card as a Foreigner

Short-Term Visitors (Tourists):

  1. Purchase a Prepaid SIM Card:

    • Available at New Chitose Airport (Sapporoโ€™s main airport), major electronics stores, and online.
    • No residence card or Japanese address is required.
    • Bring your passport for identification.

  2. Activate the SIM Card:

    • Follow the instructions provided in the package (usually in English).
    • Insert the SIM card into your unlocked phone and configure the APN settings (instructions are typically included).

Long-Term Residents (Immigrants):

  1. Choose a Provider:

    • Visit a store for Docomo, SoftBank, or au, or opt for an MVNO like Rakuten Mobile.
    • Research plans online beforehand to compare prices and features.

  2. Prepare Required Documents:

    • Residence card (ๅœจ็•™ใ‚ซใƒผใƒ‰, Zairyลซ Kฤdo).
    • Passport.
    • Japanese bank account details or a credit card.

  3. Visit a Store:

    • Staff may not always speak English, so consider bringing a Japanese-speaking friend or using a translation app.
    • Choose a plan and sign a contract (usually 1 or 2 years for postpaid plans).

  4. SIM Card Activation:

    • The staff will activate the SIM card for you, and you can start using it immediately.

4. Cultural Considerations

  1. Phone Etiquette:

    • Avoid talking on the phone in public transport or other quiet spaces. Messaging apps like LINE are widely used for communication.
    • Keep your phone on silent mode (known as "manner mode") in public places.

  2. Language Barriers:

    • Most major providers have English-speaking staff or online support, but smaller MVNOs may not.
    • Look for providers like SoftBank or Rakuten Mobile, which are more foreigner-friendly.

  3. LINE App:

    • LINE is the most popular messaging app in Japan and is often used for both personal and professional communication. Consider downloading it to stay connected.

  4. Contracts:

    • Be aware of cancellation fees for postpaid plans. If you cancel a contract early, you may be charged a penalty (typically ยฅ1,000 to ยฅ10,000).

5. Accessing Mobile Services Upon Arrival in Sapporo

  1. At New Chitose Airport:

    • Purchase a prepaid SIM card or rent a pocket Wi-Fi device at kiosks in the arrivals area.
    • Options include SoftBank Global Rental, Ninja Wi-Fi, and other providers.

  2. Electronics Stores in Sapporo:

    • Visit stores like Bic Camera, Yodobashi Camera, or Don Quijote for SIM cards and mobile plans.
    • Staff in these stores are accustomed to assisting foreigners and may have English-speaking staff.

  3. Convenience Stores:

    • Some convenience stores (e.g., 7-Eleven, Lawson) sell prepaid SIM cards, though the selection may be limited.

  4. Online Purchase:

    • Order a SIM card online before arriving in Japan. Providers like Sakura Mobile and Mobal cater specifically to foreigners and offer delivery to your hotel or residence.

6. Pocket Wi-Fi as an Alternative

If you prefer not to deal with SIM cards, renting a pocket Wi-Fi device is a popular option in Japan. These devices provide portable internet access for multiple devices and are ideal for groups or heavy data users. Rental prices range from ยฅ500 to ยฅ1,000 per day, and they can be picked up at the airport or delivered to your accommodation.

7. Tips for Staying Connected

  • Unlock Your Phone: Ensure your phone is unlocked before arriving in Japan to use a local SIM card.
  • Check Compatibility: Japan uses specific frequency bands (e.g., Band 1, 3, 19). Verify that your phone supports these bands.
  • Wi-Fi Hotspots: Free Wi-Fi is available in many public places, including train stations, cafes, and shopping centers. Apps like "Japan Connected-Free Wi-Fi" can help you locate hotspots.

By following this guide, youโ€™ll be able to choose the best mobile network option for your needs in Sapporo, whether youโ€™re staying short-term or long-term. Let me know if you need further assistance!