Sapporo
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Utilities and Services
Information about setting up essential utilities such as electricity, water, gas, and internet in rented or owned properties.
Sections
1. Electricity (Denki - 電気)
Providers:
- The primary electricity provider in Sapporo is Hokkaido Electric Power Company (HEPCO).
- Since the deregulation of the electricity market in Japan, alternative providers (known as "new power companies") are also available, offering competitive rates and renewable energy options.
Setting Up Electricity:
- When moving into a new residence, you’ll need to contact HEPCO or your chosen provider to set up service. This can usually be done online, by phone, or through your real estate agent.
- You’ll need to provide:
- Your name
- Address
- Move-in date
- Contact information
- In most cases, electricity is already connected, and you only need to register your account.
Costs:
- Electricity is billed monthly based on usage (measured in kWh).
- Average monthly cost: ¥5,000–¥8,000 for a single person, depending on the season and usage.
- Winter heating can increase electricity costs significantly, as many homes in Sapporo rely on electric heaters.
Tips:
- Consider energy-efficient appliances to reduce costs.
- Some providers offer discounts for bundled services (e.g., electricity + gas).
2. Gas (Gasu - ガス)
Providers:
- Sapporo primarily uses city gas (都市ガス), provided by Hokkaido Gas (Hokuden Gas).
- In rural areas or older buildings, propane gas (プロパンガス) may be used, which is more expensive.
Setting Up Gas:
- Contact Hokkaido Gas or your propane provider to set up service. This usually requires an appointment for a technician to visit your home and activate the gas supply.
- You’ll need to provide:
- Your name
- Address
- Move-in date
- Contact information
Costs:
- Gas is billed monthly based on usage.
- Average monthly cost: ¥3,000–¥6,000 for a single person.
- Gas usage increases in winter due to heating and hot water needs.
Tips:
- If you’re renting, confirm whether the property uses city gas or propane gas, as this can significantly affect your monthly expenses.
3. Water (Mizu - 水)
Provider:
- Water services in Sapporo are managed by the Sapporo City Waterworks Bureau.
Setting Up Water:
- Contact the Sapporo City Waterworks Bureau to set up your account. This can be done online, by phone, or through your real estate agent.
- You’ll need to provide:
- Your name
- Address
- Move-in date
- Contact information
Costs:
- Water is billed every two months based on usage.
- Average cost: ¥2,000–¥4,000 per month for a single person.
Tips:
- Water quality in Sapporo is excellent, so there’s no need to buy bottled water.
- Be mindful of water usage during winter, as pipes can freeze. Insulate exposed pipes to prevent damage.
4. Internet (Intānetto - インターネット)
Providers:
- Major internet providers in Sapporo include:
- NTT East (FLET’S Hikari): Fiber-optic internet.
- SoftBank Hikari: Fiber-optic internet with mobile phone bundle options.
- au Hikari: Fiber-optic internet.
- Local providers like Hokkaido Cable.
Setting Up Internet:
- Internet setup can take 1–4 weeks, so plan ahead.
- You’ll need to:
- Choose a provider and plan.
- Schedule an installation appointment (if required).
- Provide your residence details and identification (e.g., residence card or passport).
- Some apartments come with pre-installed internet, so check with your landlord.
Costs:
- Monthly cost: ¥4,000–¥6,000 for high-speed fiber-optic internet.
- Installation fees: ¥10,000–¥20,000, though promotions often waive these fees.
Tips:
- Look for bundle discounts if you also use the same provider for mobile phone service.
- Pocket Wi-Fi is a good temporary solution while waiting for installation.
5. Garbage Disposal (Gomi - ゴミ)
System:
- Sapporo has a strict and detailed garbage disposal system. Garbage is separated into categories:
- Burnable (燃えるゴミ): Kitchen waste, paper, etc.
- Non-burnable (燃えないゴミ): Glass, ceramics, etc.
- Recyclables (資源ごみ): Plastic bottles, cans, paper, etc.
- Large items (粗大ごみ): Furniture, appliances, etc.
Procedures:
- Garbage must be placed in designated bags, which can be purchased at convenience stores or supermarkets.
- Each type of garbage is collected on specific days. Check the schedule for your neighborhood.
- Large items require a special pickup request and fee.
Tips:
- Follow the rules carefully, as improper disposal can result in fines or complaints from neighbors.
- Download the Sapporo Garbage Sorting App for guidance.
6. Heating (Ondanka - 温暖化)
Heating Systems:
- Sapporo winters are harsh, so heating is essential. Common systems include:
- Kerosene heaters: Affordable but require regular refueling.
- Gas heaters: Convenient but more expensive.
- Electric heaters: Common in apartments but can lead to high electricity bills.
Costs:
- Heating costs vary widely depending on the system and winter temperatures.
- Monthly cost: ¥10,000–¥20,000 during winter months.
Tips:
- Insulate windows and doors to reduce heating costs.
- Stock up on kerosene early in the season, as demand increases in winter.
7. Housing Costs and Considerations
Rent:
- Average monthly rent in Sapporo:
- ¥40,000–¥60,000 for a 1K or 1DK apartment (single person).
- ¥60,000–¥100,000+ for larger apartments or family homes.
Initial Costs:
- Moving into a new apartment typically requires:
- Key money (礼金): 1–2 months’ rent (non-refundable).
- Deposit (敷金): 1–2 months’ rent (refundable).
- Agency fee (仲介手数料): 1 month’s rent.
- First month’s rent.
Tips:
- Look for apartments with "no key money" (礼金なし) to save on initial costs.
- Consider proximity to public transportation, as Sapporo’s winters can make commuting challenging.
8. Local Tips and Considerations
- Winter Preparation: Sapporo’s winters are long and snowy. Invest in snow-clearing tools and ensure your home is well-insulated.
- Language Barrier: Many utility providers have English-speaking staff or online resources, but having a Japanese-speaking friend or using translation apps can be helpful.
- Emergency Numbers:
- Electricity issues: Hokkaido Electric Power Company (0120-12-6565).
- Gas leaks: Hokkaido Gas (011-207-7000).
- Water issues: Sapporo City Waterworks Bureau (011-211-7770).
By understanding these utilities and services, you’ll be well-prepared to settle into life in Sapporo. Let me know if you need further assistance!