Sendai
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Utilities
Information about electricity, water, gas, and garbage disposal systems essential for daily living in Sendai.
Sections
1. Electricity in Sendai
Providers
- The primary electricity provider in Sendai is Tohoku Electric Power Company (Tohoku Denryoku), which serves the Tohoku region, including Miyagi Prefecture.
- Alternative providers (due to energy market deregulation) include companies like Looop Denki, ENEOS Denki, and Tokyo Gas Denki. These may offer competitive rates or renewable energy options.
Setup Procedures
- Contact the Provider: You can set up electricity service by contacting Tohoku Electric Power or an alternative provider. This can be done online, by phone, or in person at their office.
- Provide Information: Youโll need to provide your name, address, move-in date, and contact details. If youโre renting, your landlord or real estate agent may assist with this process.
- Meter Activation: In most cases, electricity is already connected, and you only need to register your account. If not, a technician may visit to activate the meter.
Costs
- Basic Monthly Fee: Around ยฅ1,000โยฅ2,000, depending on the plan and provider.
- Usage Charges: Approximately ยฅ20โยฅ30 per kWh. Monthly bills for a single person typically range from ยฅ4,000โยฅ7,000, depending on usage.
- Payment Methods: Bills can be paid via bank transfer, credit card, or at convenience stores.
Tips
- Energy-Saving Practices: Winters in Sendai can be cold, so electricity bills may increase due to heating. Consider using energy-efficient appliances and insulating your home.
- Power Outages: While rare, earthquakes in the region can occasionally cause outages. Keep a flashlight and backup power source handy.
2. Water in Sendai
Provider
- Water services in Sendai are managed by the Sendai City Waterworks Bureau (Sendai-shi Suido-kyoku).
Setup Procedures
- Contact the Waterworks Bureau: Notify the bureau of your move-in date by phone, online, or in person. Your landlord or real estate agent may assist with this.
- Provide Information: Youโll need to provide your name, address, and move-in date.
- Meter Reading: A technician may visit to check the water meter when you move in or out.
Costs
- Basic Monthly Fee: Around ยฅ1,500โยฅ2,000.
- Usage Charges: Approximately ยฅ200โยฅ300 per cubic meter. Monthly bills for a single person typically range from ยฅ2,000โยฅ4,000.
- Payment Methods: Bills can be paid via bank transfer, credit card, or at convenience stores.
Tips
- Water Conservation: Sendai encourages water conservation, especially during dry seasons. Be mindful of water usage when bathing or washing dishes.
- Emergency Water Supply: In case of natural disasters, Sendai has emergency water supply points. Familiarize yourself with their locations.
3. Gas in Sendai
Providers
- The main provider of gas in Sendai is Sendai City Gas Bureau (Sendai-shi Gas-kyoku).
- Some areas may also have access to propane gas (LP gas), which is managed by private companies.
Setup Procedures
- Contact the Provider: Notify the Sendai City Gas Bureau or your propane gas company of your move-in date. This can be done online, by phone, or in person.
- Provide Information: Youโll need to provide your name, address, and move-in date.
- Gas Activation: A technician will visit your home to activate the gas supply and check for safety. You must be present during this visit.
Costs
- Basic Monthly Fee: Around ยฅ1,000โยฅ2,000.
- Usage Charges: Approximately ยฅ150โยฅ200 per cubic meter. Monthly bills for a single person typically range from ยฅ3,000โยฅ6,000, depending on usage.
- Payment Methods: Bills can be paid via bank transfer, credit card, or at convenience stores.
Tips
- Winter Heating: Gas usage may increase in winter due to heating. Consider using a kotatsu (heated table) or electric blankets to reduce costs.
- Safety: Gas leaks are rare but can occur. Familiarize yourself with the emergency shut-off valve and contact numbers for your provider.
4. Internet Services in Sendai
Providers
- Major internet providers in Sendai include:
- NTT East (FLETโS Hikari): Offers fiber-optic internet.
- SoftBank Hikari: Fiber-optic internet with bundled mobile plans.
- au Hikari: Another fiber-optic option.
- Docomo Hikari: Fiber-optic internet with mobile discounts.
- Local Providers: Smaller companies may offer competitive rates or localized services.
- Pocket Wi-Fi: Portable Wi-Fi devices are available for short-term stays.
Setup Procedures
- Choose a Provider: Compare plans based on speed, cost, and contract length. Many providers offer English support.
- Apply for Service: Applications can be made online, by phone, or at retail stores. Youโll need to provide your address, contact details, and move-in date.
- Installation: Fiber-optic internet often requires installation, which may take 1โ2 weeks. A technician will visit your home for this process.
Costs
- Monthly Fee: Around ยฅ4,000โยฅ6,000 for fiber-optic internet.
- Installation Fee: Typically ยฅ10,000โยฅ20,000, though promotions may waive this fee.
- Pocket Wi-Fi: Rental costs around ยฅ3,000โยฅ5,000 per month.
Tips
- Contract Length: Many providers require a 2-year contract. Early termination fees may apply.
- Earthquake Alerts: Some internet services offer earthquake early warning systems. Check if your provider includes this feature.
Cultural Norms and Considerations
- Punctuality: Utility technicians in Japan are highly punctual. Be sure to be home at the scheduled time for any setup or maintenance visits.
- Politeness: Japanese service providers are known for their politeness and professionalism. Itโs customary to thank them for their service.
- Disaster Preparedness: Sendai is in a region prone to earthquakes. Keep emergency supplies, including water, flashlights, and portable chargers, readily available.
General Tips for Managing Utilities in Sendai
- Language Support: While some providers offer English support, itโs helpful to have a Japanese-speaking friend or use translation apps during setup.
- Convenience Store Payments: If you donโt have a Japanese bank account, paying utility bills at convenience stores is a simple and widely accepted option.
- Seasonal Variations: Utility costs may fluctuate with the seasons. Be prepared for higher electricity and gas bills in winter due to heating needs.
By following these guidelines, youโll be well-prepared to set up and manage utilities in Sendai, ensuring a smooth transition to life in this beautiful city.